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ATTENTION anyone looking for a hotel in West Sonoma County. BEWARE! I would NEVER recommend West Sonoma Inn in Guerneville. Our experience is not one I want others visiting Guerneville to think represents our awesome county. Besides the hotel itself being OK to sub-par for...More
Response from WSISonoma_California, Owner at West Sonoma Inn & SpaResponded 4 weeks ago
We do not entertain bullying at the West Sonoma Inn & Spa. Your behavior made our employees and guests uncomfortable. ALL of your requests were accommodated, regardless of policy. We drew the line at your husband, verbally assaulting our manager Sunny, in our lobby, in...More
We had an excellent experience at the Inn. The rooms were beautiful, with great views and a cozy fireplace. The Manager was warm and accomodating and actively worked to make our experience the best it could possibly be. We recommend it wholeheartedly. She provided a...More
Thank Melissa H
Response from WSI2017, Manager at West Sonoma Inn & SpaResponded April 23, 2017
Melissa, I am so glad you enjoyed your time at West Sonoma Inn and Spa! Thank you for visiting and your lovely review. We look forward to seeing you again!
The place is nice, very easy access to town. Pool is green which was concerning despite the fact it was open. Cute hammocks. Beds are nice. Coffee and fridge in the room. Definitely need the ac during the day. If you aren't going to be...More
Thank Jana H
Response from WSISonoma_California, Manager at West Sonoma Inn & SpaResponded September 3, 2017
Thanks so much for your thoughtful feedback.
The pool was closed during your stay and for 2 weeks prior due to damaged equipment; you should have received a %10 for your trouble. If a mistake was made there, please call into our office so we...More
I have stayed at this hotel 5-10 times over the past few years and have had great experiences until this weekend.
I took my fiance here for for a long weekend birthday escape, Thursday-Sunday. I would have booked Friday-Saturday, but they require 3-night stays.
Response from WSI2017, Manager at West Sonoma Inn & SpaResponded August 25, 2017
We're sorry you were so dissatisfied with your experience. We did discount your stay, and I did offer to connect you with a pool experience elsewhere. I am also sorry that you were so dissatisfied with me as a human being; I can only be...More
It could have been a very nice couple of days. A lot of thought and care has gone into the furnishings and decor but, for us, the place failed on three grounds ... and so we checked out early and went elsewhere.
First, the very...More
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Free High Speed Internet ( WiFi )
Refrigerator in room
Things to do
$143 - $190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Sonoma County >
Also Known As
West Sonoma Inn And Spa ,
West Sonoma Hotel Guerneville ,
West Sonoma Inn & Spa Guerneville, CA - Sonoma County