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Golden Chain Resort Motel

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Golden Chain Resort Motel
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55 Reviews from our TripAdvisor Community

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Showing 54: English reviews
1 review
4 of 5 stars Reviewed July 12, 2016 via mobile

Accommodating, Incredibly Friendly, Super Professional management made us feel right at home ensuring our stay was more than satisfactory. Coffee in the lobby early every morning right on schedule; greeted by cheerful, smiling staff members. Pool and outdoor seating areas offered a pleasant respite from busy days. Management keeps the place incredibly safe and secure of riffraff types. We actually... More 

Helpful?
Thank gethingsd
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

Sheets, and bathroom were clean thank god. This place is so run down and needs major improvements. Paper thin pillows, towels in bathroom were below dollar store towel grade. There was no soap in bathroom. They advertise they have pastries and coffee but when I went to the room they only had watered down coffee, no pastries. Moldings and weather... More 

Helpful?
1 Thank Blackout67
Sangeeta k, Owner at Golden Chain Resort Motel, responded to this review

We are sorry that you had an unsatisfactory stay. We thank you for your feedback. This will help us to make improvements for other guests. We hope that you will give us another opportunity to serve you better. We have been dedicated in the past few years to improve the quality of stay and will continue to do so. More 

Travelers are raving about these Grass Valley hotels

Elk Grove, California, United States
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed May 19, 2016 via mobile

Our stay was much better this time around. It seems they are doing some upgrades. WiFi was decent and they just got Direct TV, so the TV was good. It was quiet with no problems at all. John, the manager was super and made sure our stay was right on. The only drawback was it seems they still have monthly... More 

Helpful?
Thank Daril C
Sangeeta k, Owner at Golden Chain Resort Motel, responded to this review

Thank you for your staying with us again. We appreciate your feedback and we will continue our efforts to provide a great stay in the future. We hope to see you next time. More 

California
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed December 18, 2015

This motel is run by John Boyd, who is the "manager". He is a rude and an unfriendly individual. Do you know you can't have visitors after 7 pm, if you are staying at this "motel". No visitors in morning either. The manager did nothing but harass me when my spouse arrived after 7 and he enters customers rooms when... More 

Helpful?
2 Thank Heidi P
Sangeeta k, Owner at Golden Chain Resort Motel, responded to this review

Our "No Visitor" policy meets our local authority guidelines to ensure a safe and comfortable stay for our guests. We want to ensure a safe environment for our registered guests so that they are not troubled by non registered guests or unwanted visitors. We hope to serve you better in the future. More 

Elk Grove, California, United States
Level Contributor
47 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
1 of 5 stars Reviewed December 5, 2015 via mobile

I always provide an honest account of my stays and I will do the same now. This place used to be a gem of the foothills and a very nice place to stay in the 80s. I grew up in Grass Valley and know the area well. I brought my family here based on my recollection from the past. I... More 

Helpful?
2 Thank Daril C
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 18, 2015 via mobile

Absolutely the dirtiest place we've stayed at. Being old cannot be an excuse, it can be a charm if the place is cleared and maintained well. Stains everywhere...on carpet, curtains, mattresses...even towels looked brownish before use. Found trash under the bed. Holes on blankets. People smoked right outside of our door, smoke kept coming inside from front door gap. Walls... More 

Helpful?
1 Thank Pearlsgirl78
Grass Valley, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 15, 2015

We paid for a two week stay but left early. The manager would not allow children to play in the grassy park area, spied upon all activities and intruded into every aspect of our stay. Attempted to keep our refund and entered our room multiple times while we were away on business to look through our belongings. Called the police... More 

Helpful?
2 Thank Janine V
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed September 28, 2015

This truly is the Bates Motel. I booked through Expedia. They stated that I had to pay in advance. So trusting Expedia I paid $700.00 for two rooms 3 nights. When we arrived the place was very dirty and looked unsafe as the staff seemed out of it. My family did not want to stay so I called and cancelled... More 

Helpful?
4 Thank Cynthia T
Fresno, California
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed August 8, 2015 via mobile

I checked in on a Tuesday and the on site manager Johnny Boyd was a bit into women. If you are a women that looks good stay away from this place. Wednesday evening I went to ask why I did not get any room service the young girl behind the desk Brittany was not a lot of help. She said... More 

Helpful?
5 Thank notunavailable
Victorville, California
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 1, 2015 via mobile

Horrible I couldnt leave a zero so left a one review. They never answered front desk, never cleaned my room. They charged me 5 dollars for towels that kids dirtied that totaled 15$ gave them back to me to use because they were not presentable to future customers and after I checked out I was charged 25$. Dogs everywhere no... More 

Helpful?
4 Thank stevangelist
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Free Breakfast

Additional Information about Golden Chain Resort Motel

Address: 13413 State Highway 49, Grass Valley, CA 95949-9254
Location: United States > California > Grass Valley
Price Range: $97 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Golden Chain Resort Motel 2*
Number of rooms: 21
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Also Known As:
Golden Chain Hotel Grass Valley
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