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BEST WESTERN Gold Country Inn

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338 Reviews from our TripAdvisor Community

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Showing 336: English reviews
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Novato
Reviewed 1 week ago

Nice clean and place to stay, parking was good, service was good, breakfast was ok, nothing to write home about. will probably stay here again due to the limited places in this area, Had a bad experience at another place and walked out.

Review collected in partnership with Best Western
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Helpful?
Thank Kevin J
HAMID K, Guest Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

We are glad to hear that you found your stay with us appeasing enough to consider staying here again in the future. Our rooms are and property are undergoing renovations and upgrades so it is likely that you will find your stay to be even more enjoyable each and every time you stay with us!

Reviewed 2 weeks ago via mobile

The worst stay me and my family have ever experienced in a hotel. There was a group of rowdy people next to us up the whole night making loud noises and yelling. Me and another room with friends we booked at the same time with complained a total of 4 times and the staff talked to the people but did...

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Helpful?
1Thank Zach Y
HAMID K, Guest Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

We are very sorry to hear that you found your stay less than perfect. Unfortunately unruly guests can be a problem at any hotel experience. We are sorry that you felt our staff did not respond more effectively. Our property is generally very peaceful and we think that you would see that if you decided to stay again.

Fresno, CA, United States
Reviewed 2 weeks ago

bathrooms were not handicap safe. showers were not roll in. toilet was too far from right side grab bar to offer any assistance or safety in transferring. remedies were given in my review to enable the two rooms to accommodate wheelchair users.

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Helpful?
Thank mariannk2017
HAMID K, Guest Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

We will continue to make upgrades to all of our rooms to ensure the highest quality stay and satisfaction of all of our valued customers. Thank you for your response. These issues will be immediately addressed!

Eureka, California
Reviewed 3 weeks ago

So thankful you all had a room after being turned around in a blizzard. WE were exhausted and it was a real comfort to arrive to friendly faces!! The bed was soft the staff was friendly and the internet worked great!

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Thank 875Angela
HAMID K, Guest Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

Glad we could offer you shelter from the storm. And we to get lucky! ;)

Richmond, California
Reviewed February 13, 2017

We pre booked and spent a Saturday night here. for $165, we got a king bed, microwave and mini frig. There was a TV but channel guide was not available and it had poor visual quality, not HD. Freeway noise was audible as was the loud fan for the heater (turned on because it was 39 degrees overnight) Pictures on...

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Helpful?
Thank Longpier1
HAMID K, Guest Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for your response. We continually make improvements and upgrades to the rooms and property to ensure that all guests stay's are more than just okay. The next time you stay here you will most likely notice new upgrades!

South Bend, Indiana
Reviewed February 8, 2017

Chose this hotel based strictly on the reviews in Trip Advisor. It was hard to tell from the pictures exactly with the hotel was like, but it was conveniently located. I was pleasantly surprised. Even though the hotel is a little bit older, it is kept very clean. It is in motel style, so the access is directly outside. But,I...

Review collected in partnership with Best Western
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Helpful?
Thank Patrick F
HAMID K, Public Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for your response. We're glad to hear that you had a pleasant stay. I would have to agree with you 100%. Our property is very peaceful and I think occasionally there is a chance of a noisy neighbor at any hotel, we take pride in handeling those situations promptly.

Auburn, California
Reviewed February 2, 2017

The room was recently re-decorated - very nice. Grounds were filled with evergreens and very rustic. Appropriate to the area. We would stay there again. We were able to use an online rate that was very reasonable.

Review collected in partnership with Best Western
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Helpful?
Thank Kathy T
HAMID K, Front Office Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for you're response Kathy. Yes we certainly encourage travelers to book on line, not only can you take advantage of the best rates available, you also are contacting reservation desks who's sole purpose is to take your reservation, rather than the properties desk who is often a single individual dealing with many many tasks and might not be...

Reno, Nevada
Reviewed January 16, 2017

Checkin was friendly and fast. When we had an issue with the key the desk agent walked to the room with me to ensure the key was programmed so I wouldn't have to be running back and forth. When I put the do not disturb sign on the door I had a note from housekeeping that they honored this and...

Review collected in partnership with Best Western
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Helpful?
Thank shalimarlea
HAMID K, Guest Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for your response! We're glad to hear that you had an excellent stay! We our proud of our dedicated and professional staff, that time and time again show their terrific service to our wonderful guests!

San Diego, California
Reviewed December 20, 2016

Clean updated and comfortable. Good value for the area with friendly staff and nice grounds. Breakfast was ok, eggs, bacon, sausage, juices, coffee, fruit, yogurt, waffels, teas and cookies. Highly recomend this hotel!

Review collected in partnership with Best Western
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Helpful?
Thank G6622CUmichaell
HAMID K, Public Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for your response! We are thrilled to hear that you would highly recommend guests and friends to stay with us. We take great pride in providing or guests with a wonderful experience!

Oakland
Reviewed December 19, 2016

Best Western Gold Country in Grass Valley has very nice rooms, and is close to Nevada City, as well as a Safeway and CVS and highway. Our floor lost power the one night we were there. We were moved to another room but that had no heat. Finally moved to another room which was fine. Hotel staff overnight were extremely...

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Helpful?
Thank sasonic
HAMID K, Public Relations Manager at BEST WESTERN Gold Country Inn, responded to this review

Thank you for your response. And we appreciate your understanding as we dealt with these issues. We immediately had an electrician come in and square away the electricity issues we were experiencing in that room due to the heavy storms we had received earlier that week. We're glad to hear that our professional staff addressed the issues and made you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to BEST WESTERN Gold Country Inn!Discover this pet friendly Grass Valley, California hotel offering convenient access to Empire Mine State Park, Historic Nevada City and the Tahoe National Forest. Located in northern, inland California just off highway 49, the BEST WESTERN Gold Country Inn is committed to providing the best in customer service, accommodations and amenities at the right price. Each well-appointed guest room at this Grass Valley hotel features cable satellite television and free high-speed Internet access. Hotel guests are welcome to a complimentary full breakfast daily. This pet friendly hotel also offers guest laundry, an exercise facility and a full-service business center. Guests staying at the BEST WESTERN Gold Country Inn will be a short walk from a variety of dining and shopping in historic Grass Valley. The Empire Mine State Park, only two miles away, offer the perfect setting for hiking and afternoon picnics. This California hotel is also less than five miles from many other key area attractions including the Nevada County Fairgrounds, the South Yuba River, Scotts Flat Lake, Bridgeport Historic State Park and Historic Nevada City. Business travelers will appreciate being close to the Whispering Pines Business Park, the Grass Valley Group and the Loma Rica Industrial Park. The Grass Valley area is also home to a variety of annual events including the Draft Horse Classic, Music in the Mountains, Dog Shows, the Teddy Bear Convention and more!The friendly, helpful staff at the BEST WESTERN Gold Country Inn is ready to ensure a fun-filled memorable stay in Grass Valley, California. Make a reservation today and save!**Hot tub and Pool closed until further notice* ... more   less 

Additional Information about BEST WESTERN Gold Country Inn

Address: 972 Sutton Way, Grass Valley, CA 95945-5177
Location: United States > California > Grass Valley
Price Range: $111 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Gold Country Inn 2.5*
Number of rooms: 84
Reservation Options:
TripAdvisor is proud to partner with Booking.com, HotelsforEveryone and Best Western so you can book your BEST WESTERN Gold Country Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Gold Country Inn staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from BEST WESTERN Gold Country Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“second floor rooms are probably quieter, but we still heard freeway noise. The motel is right next to Hwy 20.”
 of 5 bubbles Longpier1, Feb 13, 2017 | Read review
“Dont end up in the detached building!”
 of 5 bubbles coyote77north, Nov 27, 2016 | Read review
“Don't take a room at the far back of the property as it abuts the freeway and is a bit noisy. The remainder of the property seems quiet.”
 of 5 bubbles Dejaceo, Nov 20, 2016 | Read review
“Conveniently located next to the freeway and sits across from a Safeway with a Starbucks.”
 of 5 bubbles morganv226, Jul 6, 2016 | Read review
“Ask for a clean room.”
 of 5 bubbles 807pams, Jun 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question