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Extended Stay America - Santa Barbara - Calle Real

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Extended Stay America - Santa Barbara - Calle Real
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91 Reviews from our TripAdvisor Community

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Showing 83: English reviews
California
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed yesterday NEW

Note: my rating is for a 2-3 star Hotel on a 5 star scale. So, to set your expectation, the room is basic, the bathroom is basic, the bed is nothing to write home about, but the pillow was pretty nice. For high season in notoriously expensive Santa Barbara, I got solid value for the 2 rooms. First, the service... More 

Helpful?
Thank j_otter_1111
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

I've stayed here several times, each stay getting progressively dismal. I've always found the staff to be friendly and professional. The room itself is adequate; the sheets and towels clean and of good quality. Generally all the appliances are in good working order. However, this time around there wasn't anything in my room but the fridge and microwave. All the... More 

Helpful?
1 Thank Gregory N
Manager_11525, Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that you did not enjoy your stay with us. Requesting cookware at the front desk is our policy and I am sorry you were not informed about it during check in. Overall your stay was not matching our standards... More 

Travelers are raving about these Goleta hotels

Santa Barbara, California
1 review
3 of 5 stars Reviewed 4 weeks ago via mobile

For the love of God, Please get different lights for the room so it doesn't make me feel like I'm at a CVS. That is my only complaint. I had to use the stove light because it was the only cozy light in the room. I have to stay here 6 more week later this year. I'm seriously considering bringing... More 

Helpful?
Thank lissettperson
Manager_11525, Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

Thank you for taking the time to write a review about your stay. I'm disappointed you do not prefer the lighting in our rooms. However, I am glad you enjoyed our amenities and comfortable rooms. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Level Contributor
3 reviews
2 of 5 stars Reviewed June 15, 2016

Basic hotel room that meets the need; nothing fancy. The hotel is located East of the freeway in Santa Barbara in an isolated area (not close to shopping, beaches, site-seeing nor food), but there is one In-Out Burger across the street. I booked through Priceline and was going to be placed in a smoking room. I am highly sensitive to... More 

Helpful?
Thank Laurie P
Manager_11525, Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

Thank you for taking the time to review our hotel. We would like to apologize for staff attitude. We are very service oriented and do try to provide the best possible service. We are happy we could locate you in a non-smoking room despite the incorrect booking on your reservation. We use feedback such as yours to continually improve our... More 

Santa Clara, California
1 review
3 of 5 stars Reviewed June 14, 2016

It was a good location. But still can't get over no room service! When we got back in the evening our bed wasn't mage and the towels were still on the floor in the bathroom. Went and asked why and he said we had to pay more for it. Like I said before $650.78 was a lot for 2 nights!!!!!!!

Helpful?
Thank gret2395
Manager_11525, Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

Thank you for taking the time to write a review of your stay. Im glad to hear you enjoyed our convienient location; however, I am sorry to hear that there was lack of communication about housekeeping. Since a large amount of our guests are extended stay tenants, we provide housekeeping services to guests staying eight or more nights; however, these... More 

Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 17, 2016 via mobile

I have stayed at this hotel chain a few times and have never been impressed... I was generally disappointed in the feel and quality of everything about this hotel and chain. It just has a cheap, gloomy feel to it. I would definitely not recommend it for a place to stay on vacation. It just does not feel like a... More 

Helpful?
Thank srwolffy
Manager_11525, General Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

Thank you for taking the time to review your experience with us. Please accept our apologies that we were unable to exceed your expectations. In response to your feedback, we will continue to strive to provide each guest with a comfortable room and professional customer service. Your feedback is very important to us, so thank you for sharing. I do... More 

California
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
3 of 5 stars Reviewed May 8, 2016

My wife and I stayed for one night to visit our son at UCSB for a day. We booked a room at website for a discounted price. The good: The Santa Barbara area on a Friday night is not really that cheap, but this property was close to UCSB (driving wise). Our unit came with a small kitchenette which we... More 

Helpful?
Thank OldCoach
Manager_11525, General Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

Thank you for taking the time to review our property. We appreciate you letting us know that our hotel’s appearance was not to our company’s high standards. I am pleased to let you know that we will be updating our rooms later this year. We are sorry for this issue, but are glad to read that we were able to... More 

San Jose, California
Level Contributor
78 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 20, 2016

We've stayed at several different properties in this area, having a student at UCSB. This was our first stay at this hotel, however and we were very pleasantly surprised. It is very conveniently located, quiet, secure and adjacent to a great hiking/walking trail network in this neighborhood. Their breakfast "grab and go" offering is very minimal, but this is otherwise... More 

Helpful?
Thank TR182Flyer
Manager_11525, General Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

Thank you for taking the time to review our property. I’m so pleased to read that we were able to exceed your expectations and provide you with a great stay! It’s wonderful to hear that we were able to accommodate your needs with our reasonable rates and convenient location. The staff and I would like to thank you again for... More 

Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed April 12, 2016

...then this is your place! While parking, we noticed three underage-looking girls parking next to us, pulling out bottles of liquor, cases of beer, etc. Upon exiting the elevator to our floor we heard another party in the room across the hall from us. It was afternoon, so we gave them a pass and didn't complain. It seemed we'd found... More 

Helpful?
Thank Nicole L
Manager_11525, General Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

I appreciate you taking the time to write a review of your experience with us. Please accept our apologies for the cleanliness issues you experienced. To uphold our company’s high standards, I will be retraining our housekeeping staff as well as making sure we are implementing deep cleaning procedures. Additionally, I will make sure we are thoroughly inspecting rooms prior... More 

Columbus, Ohio
Level Contributor
142 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed April 11, 2016

We checked in late last Tuesday night and checked out Friday morning. The oom were clean and bed was comfortable. I with that there was one more pillow in the room, but then again I did not go down to the desk and ask fort an extra either. The evening front desk attendant was really the only one that I... More 

Helpful?
Thank craigclark
Manager_11525, General Manager at Extended Stay America - Santa Barbara - Calle Real, responded to this review

Thank you for taking the time to write a review of our hotel. It’s great to read that we were able to provide you with a comfortable stay! I truly appreciate your kind comments about our night staff and will be sure to share your feedback with them. Thank you again for posting your review. I do hope that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Parking
  • Free Breakfast

Additional Information about Extended Stay America - Santa Barbara - Calle Real

Address: 4870 Calle Real, Goleta, CA 93111
Location: United States > California > Goleta
Price Range: $132 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Santa Barbara - Calle Real 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America - Santa Barbara North Hotel Goleta
Extended Stay America Goleta
Extended Stay Goleta
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