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5490 Hollister Avenue, Goleta, CA 93111
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$239
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Free cancellation until 10/14/22
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Traveler (144)
Room & Suite (49)
Dining (15)

About

#1 of 12 hotels in Goleta
Location
4.2
Cleanliness
4.6
Service
4.6
Value
4.4
Home to 87 spacious hotel suites, Pacifica Suites seamlessly melds classic beauty with home-style hotel amenities, making us the refreshing and affordable choice among Santa Barbara hotels near UCSB. Enjoy a restful night's sleep in one of our spacious suites with complimentary Wi-Fi and parking. Take advantage of our Santa Barbara hotel's central location near Highway 101, providing easy access to UCSB, Sandpiper Golf Course, and delicious dining in Santa Barbara.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Vending machine
Bicycle rental
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Wifi
Hot tub
Outdoor pool
Heated pool
Airport transportation
Shuttle bus service
Business Center with Internet Access
Conference facilities
Meeting rooms
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
Languages Spoken
English
867Reviews8Q+A100Room tips
Traveler rating
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gmansc wrote a review Sep 2022
Santa Cruz, California41 contributions41 helpful votes
We stayed here about ten years ago and loved this hotel. However, I now agree with the many other recent reviews -- this property is falling into disrepair. The grounds and lobby are lovely and welcoming. However, that's pretty much the end of what's positive about the Pacifica Suites. First, there are no onsite services. No restaurant or breakfast options. There's not even water or coffee in the lobby. The room I stayed in was in terrible shape. Stains on the furniture and carpet. Rust stains and mildew in the bathroom fixtures, toilet, shower. Everything felt old and dingy. Ants in the sink. Some of the lamps didn't work. TV service had an old style interface -- no guide to various channels. Check out is at 11:00 AM. For some reason, on my departure date, housekeeping was knocking on my door at 9:00 AM. Not appropriate. From what I could tell, there seemed to be construction permits around the property. Perhaps they are planning a remodel or sale of the property. Well, if so, get on with it. As it stands now, this is a terrible hotel and certainly not worth the premium prices they charge.
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Date of stay: September 2022
Value
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Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Bulldogragazza wrote a review Sep 2022
Richmond, California3 contributions2 helpful votes
This used to be a lovely place. Clean, nicely appointed rooms. The grounds are pretty but rooms very worn. Not warm and welcoming front desk aiming to please. And they should correct their booking site info. This price does not include breakfast anymore. It states otherwise.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LydIa1988 wrote a review Sep 2022
Del Mar, California32 contributions12 helpful votes
This hotel is a Big Ripoff!!! Please DON’T book this hotel until they update their room and adjust their prices much lower. The website of Pacific Suites shows this hotel is “TOP RATED”. And the website info thought we got last room, we grabbed it right away! It turn out to be it is. Trap! This room need to update. Air condition is very loud during the night. The hotel is half empty. But we paid $250+ for a night. It is totally not TRUE! This is the worst experience we ever had. When we drove from San Diego to San Francisco. Half way, we need to find a
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Date of stay: September 2022Trip type: Traveled as a couple
Room Tip: Don’t book this hotel until they remodeled their lower prices much lower.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Hil S wrote a review May 2022
1 contribution
I used to enjoy staying at the Pacifica Suites many years ago. It was a beautiful place for families to stay, and the hot breakfast was a huge bonus. During this stay, the hotel felt really run down, old, and overpriced. The bathroom shower head and toilet were worn and stained. The toiletries provided were cheap and ineffective. There's not even a soap dish near the sink. The sofa bed was super uncomfortable, and the bedding was stained. We had to call for pillows and a blanket to be delivered. The grounds were not well kept (e.g., overgrown bushes on the outdoor staircase). There is no food or fresh coffee items (even though many hotels continued to offer packaged breakfast items even during covid). And why do they charge $10 per day for a space in an open parking lot?! Our 2 night stay was super expensive and uncomfortable and felt like a big rip-off. I would never stay at Pacific Suites again.
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Date of stay: May 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mason S wrote a review Apr 2022
Island Park, Idaho2 contributions4 helpful votes
Overpriced hotel in Santa Barbara. In need of updating. Sofa bed was terrible and unsupportive. Beds were too soft and the bathroom was too small. They charge for parking. And they don’t offer any breakfast. I would not stay here again unless they did a major renovation.
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Jeremy G wrote a review Mar 2022
1 contribution2 helpful votes
Room was extremely dated. Service was underwhelming. Overpriced by FAR for what it is. Booked on bringfido.com but was not made aware that there was an additional $70 per night pet fee. When informed at the hotel I let front desk know I didn't know this and her response was 'its always been this way.' Well, that's great- I have never been here and I definitely wont be back. For the price, location is awful, no food on site and the furniture is from the 80's. Look around and don't book here.
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Trip41572754298 wrote a review Feb 2022
1 contribution
The entrance is charming, but the unit was run down. As a plus, the bed was very comfortable. But a van was parked in the back that someone clearly was living out of, and we were told “he was going to be evicted soon”. The part that bothered me the most, though, was the dirty ring in the toilet that could have been solved with some bleach - if that is dirty, what else is not clean?
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Date of stay: February 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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BC wrote a review Feb 2022
1 contribution
My family stayed at Pacifica Suites for one nite as we had been in the car for 12 hours on our way home from Arizona at the end of January. I only wished I had read the reviews first. I stayed at this location numerous times while my girls attended UCSB. Always thought it was the hidden gem. It's filthy, smells and run down. They have totally let it go. I pulled the roll away out and it had candy bar wrappers and the bedding clearly hadn't been changed. They charged $10 for parking fee when there were only 5 cars in the lot. The first room they put us in wreaked of musty smell. My husband who never complains got us another room and it was as bad. I wish I could give it ZERO stars.
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Date of stay: January 2022
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Sightseer624000 wrote a review Jan 2022
19 contributions1 helpful vote
Cleanliness and housekeeping still seem to be an issue here both pre- and now post Covid-19. We checked in early evening on Saturday, January 8, 2022, for a two-night stay. We were told there was no breakfast available and given a list of dining places around the area. This was not a surprise as I had discussed this previously with the Acting General Manager. What was surprising was that there was no daily housekeeping available, and they only tell you this when you check in. I was told at the front desk that if I needed anything I should call and let them know. I did, but still no 'service'. We had reserved two suites, but from what we encountered, neither had been cleaned/vacuumed since the last guests checked out. There was food (half-eaten crackers and peanuts around the bed) and used tissues on the carpet near the bed, obviously from the previous patrons. The carpets and furniture are stained and frayed and old. The bed-skirts and drapers are torn and old. There are water stains on the ceiling in the bathroom and the bedroom, and cracks in the walls of the bathrooms. The wood furniture is stained and old. The ceiling in the bedroom and bathroom has water stains and the wall in the bathroom had huge cracks. The face towels in one room were stained with dark lipstick/face make-up (not my color). The bath towels had some orange stains on them. I brought this to the front desk's attention and I was given a few other bath towels and a few face towels. I brought the towels back to the room and there was a clump of hair stuck to one of the bath towels. The face towels had dark brown/yellow stains (coffee?) on them. I took them back to the front desk and I was given a couple of washcloths and told there were no more towels available. I did try to avail myself of a relaxing swim, but there were no beach towels by the pool. I inquired about beach towels and was directed to use the [stained ] bath towels previously provided. The pool water was clean, except for some leaves and warm enough. However, the carpets in the hallway and in the rooms are dirty and old. The furniture is stained and frayed and old. The bed-skirts and drapes are torn and old. The wood furniture (desk, coffee table, tv stand) are all old and stained. The water (not just in the toilet but from the faucet) comes out yellow. Finally, because of the lack of cleanliness, housekeeping, and no breakfast service, a lot of potential patrons are avoiding this place and it's eerily secluded, especially at night, especially if you’re traveling alone. On the positive side, the plantation shutters are nice, the beds are comfortable, and the grounds are kept and look nice. This place has a lot of unrealized potential. I wish management would take note and take steps to bring it back to its former days of glory. It's so sad to see it in such a dilapidated condition.
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Date of stay: January 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Billp442 wrote a review Sep 2021
76 contributions43 helpful votes
This hotel is using the pandemic as an excuse for cost cutting. We stayed there on business to find out that breakfast is no longer served, and the rooms are no longer serviced during your stay. They gladly give you a list of the many food establishments that are open, but they cannot open theirs due to COVID. Give me a break. We stayed at four different California hotels during our business trip and only Pacifica had these restrictions. In addition the place is getting run down anyway, so we will be moving on to a better hotel next time.
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Date of stay: September 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Tricia Eden, General Manager at Pacifica Suites
Responded Sep 12, 2021
Thank you so much for your review. I sincerely apologize for your experience, this is not the level of service we are accustomed to providing on a daily basis. We appreciate you taking the time to show us what we can be doing better. I will pass this feedback along to the team as a growth opportunity. -Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$232 - $363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pacifica suites santa barbara hotel santa barbara, pacifica hotel santa barbara, pacifica santa barbara
LOCATION
United StatesCaliforniaGoleta
NUMBER OF ROOMS
87
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Frequently Asked Questions about Pacifica Suites
Which popular attractions are close to Pacifica Suites?
Nearby attractions include The Cube Escape Rooms (0.6 miles), The Imperial Lounge (0.3 miles), and paperback alley (0.7 miles).
What are some of the property amenities at Pacifica Suites?
Some of the more popular amenities offered include free wifi, a pool, and airport transportation.
Which room amenities are available at Pacifica Suites?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
Is parking available at Pacifica Suites?
Yes, parking is available to guests.
What are some restaurants close to Pacifica Suites?
Conveniently located restaurants include The Habit Burger Grill, Kyle's Kitchen, and Nikka Fish Market and Grill.
Are there opportunities to exercise at Pacifica Suites?
Yes, guests have access to a pool during their stay.
Does Pacifica Suites have an airport shuttle?
Yes, Pacifica Suites offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Pacifica Suites have airport transportation?
Yes, Pacifica Suites offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Pacifica Suites located near the city center?
Yes, it is 0.5 miles away from the center of Goleta.
Are any cleaning services offered at Pacifica Suites?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pacifica Suites?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.