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Hilton Los Angeles North / Glendale & Executive Meeting CTR

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100 West Glenoaks Blvd, Glendale, CA 91202
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Hilton Los Angeles North \/ Glendale & Executive Meeting CTR
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759 Reviews from our TripAdvisor Community

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Syracuse, Utah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Great staff, very professional. I was traveling alone and they made me feel very comfortable and well taken care of. Everyone was extremely helpful and took the initiative to answer questions I didn't even know I had. I did have a few problems with internet and figuring out whether the shuttle service would be take me to my destination. But... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank lovesingin
Costa Mesa, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is older and needs some upgrades. The carpets are well worn. But hey are currently remodeling the lobby and the pool area. The bed was comfortable. But this is not what I am accustomed to for a Hilton hotel.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan T
Hilton G, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this review

Thank you for taking the time to share your comments with us, and please know we acknowledge and agree with your observations. We are excited and very pleased to share with you the updates to our hotel taking place this year! When you visit Glendale again, we hope you will give us the opportunity to show off our newly renovated... More 

Glendale, United States
1 review
5 of 5 stars Reviewed 1 week ago

I have stayed many times at the Glendale Hilton. It is conveniently located near many restaurants. The hotel itself is clean and is a wonderful choice for accommodations. The staff is always friendly and helpful.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan D
Theresa B, Public Relations Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this review

Susan, thank you so much for sharing! We'll certainly relay your compliments to our team regarding their amazing service, and we truly appreciate you taking the time to notice. Your feedback is instrumental to our success, and again, thank you very much for taking the time to leave your comments! More 

Preston, Maryland, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed here for 1 night and it was a very average experience. The employees at the front desk & parking area were friendly & accommodating, but the buffet staff was overbearing and made our breakfast very uncomfortable. The breakfast buffet, which was plentiful, was lacking non-pork options. All the meats were pork, which we don't eat, so we stuck... More 

Helpful?
Thank Hilary C
Hilton G, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this review

We greatly appreciate you taking the time out to share this experience with us in such detail. Your positive comments regarding our Front Desk and Valet team will certainly be shared with them, and thank you for these compliments! We also thank you for pointing out the areas of opportunity in which we can improve, and we’re concerned to hear... More 

Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago

No fridge inside the room. Hotel staff was always preoccupied. Always had to wait in line to speak to someone. If you have family visiting from out of town, I would recommend this hotel for the location only.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank fasoul
Hilton G, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this review

Thank you for your critical feedback – please know that we review all guest comments with the intent to use them as a tool for improvement. We’re so sorry to hear that our service was not up to par in this instance, and your comments will be seriously reviewed within our front office and management teams. We are glad to... More 

Toronto, Canada
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here from a Groupon deal since it was under construction but it was amazing still. We got offered complimentary breakfast which was excellent, it was very good with lots of choice and you can even take a container and get some pastries, fruit, etc... for later in the day. The hotel is amazing very friendly and spacious rooms.... More 

Helpful?
Thank skifan7
glendate, california
1 review
2 of 5 stars Reviewed 1 week ago

no one ever mentioned anything about welcoming me as a hilton honors member. i can't even recite to you what the benefits are, because i am never offered any. i was there because of a pre-booked company conference, in which we are contracted for at least 3 years. the staff is nice, the concierge staff is wonderful. the bartenders on... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Elizabeth B
Hilton G, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this review

Thank you for sharing your candid feedback with us, and please accept our apologies for failing to recognize you as a valued Hilton Honors guest. We greatly appreciate your loyalty, and please feel confident that we have addressed this incident with our Guest Service agents to ensure that improvements are made to our processes immediately. Your positive feedback regarding our... More 

Travelers are raving about these Glendale hotels

London
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I was going back to Glendale for business, so automatically re-booked the hotel. There are some renovations underway so breakfast was a little stripped back, but no complaints. Everything was clean and well appointed, and this time we used the Avis car rental located in the lobby - it was fantastically convenient. Since my last visit, a Walgreen has opened... More 

Helpful?
Thank fussy_princess79
New York City, New York
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago

the hotel needs to conduct a 'dress rehearsal' with its staff on service. Some staff were more than professional, while others behaved like amateurs. We were willing to overlook the lobby area construction, but the front desk staff was inconsistent in knowledge, graciousness and expediency.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank hasanicedog
Hilton G, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this review

A sincere thank you for pointing out both the positives in regards to the professionalism of some of our staff members, as well as the critical opportunities for us to improve our service overall. Please accept our apologies for not delivering the level of efficiency and hospitality you are right to expect from a Hilton. We will immediately review your... More 

Seattle, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The room smelled like dirty gym socks. The shower leaked all over the floor. I was in a joined room where I could hear every conversation held next door. One of four available treadmills worked. The staff was nice when I encountered them, however.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Gregory M
Hilton G, General Manager at Hilton Los Angeles North / Glendale & Executive Meeting CTR, responded to this review

Thank you for your candid feedback, and please accept our apologies for failing to live up to our own high expectations for ourselves. We appreciate you alerting us to the odor you faced in your room, as well as the leaking shower; please be confident that had we been notified of any of these issues prior to your departure, we... More 

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