The room was immaculate and comfortable. A full breakfast was provided with three options- omelet with sausage and bagel/muffin, waffle, and one other plus lots of good fruit. The staff in the breakfast area was very accommodating and courteous while following covid guidlines. This hotel is a great value. Highly recommend.
Great location in Gilroy, close to restaurants & highway. Checkin was smooth, found my room easy in the back part of the hotel. Room was large with 2 queen beds & a bathroom equal in size. Spent a quiet night & next morning there was either a grab & go breakfast or a hot breakfast that was being set up. Seems like a very well run place, enjoyed my 1 night stay & the grab & go breakfast was good.
I stayed two nights at the Best Western in Gilroy, CA. I paid extra for a room with a fireplace and whirlpool tub. First night: As I climb into the whirlpool tub I engage the drain stopper only to find out it is not attached! Lots of glue in multiple attempts to glue the stopper in place but I easily lifted the piece out of it's misery and left it on the side of the tub. Next I tried the shower-easy enough right? Nooooo! The Shower head is blasting water at a velocity to peel your skin away from your bones and there is no way to control it or adjust it because...wait for it...the shower head is attached with black electrical tape-not even duct tape but electrical tape! I was afraid to move it for fear the entire head would come flying off and give me a concussion! Not to worry, I managed to take the dermis exfoliating shower with the electrical taped shower head weapon and found the towels to be nice and crispy clean-crispy is a delicate way of describing these sandpaper drying rags they proclaim are towels. Next, on to dry my hair...wait..what ? The blow dryer doesn't work ? No way! Yup...the only item I didn't pack because the hotel had one, didn't work! Luckily I had family staying in the room next door and I promptly went there and stole their hair dryer (they're boys- who needs a hair dryer?) We were there for two nights. According to the representatives at the front desk, I should have requested room cleaning service when I checked in for more than one night. What the hell? Was their a sign advising that ? Noo! I have been checking into hotels for 40 plus years and never have I had to request room cleaning service. Imagine my surprise when after a long day of being away from our rooms, we return at 9:00 p.m. to find them n the same deplorable shape we left them in? All used sand paper towels lying in a conveniently neat heap, the single trashcan for the room overflowing with trash, two broken hair dryers, drain stopper lying beside the tub and the electrical taped shower head waiting for revenge. I called the front desk and of course, the representative said I was welcome to come and pick up more towels because, wait for it...there was no one to deliver these items to my rooms! Well, I survived my stay at the Not-So-Best-Western, and was told politely to call corporate for any type of reimbursement for my Not-So-Best-Stay. Still waiting for that call back!…
The room was clean, but outsated. The water smelled like sulphur from the bathroom sink, the bathroom handle fell off, the bath was way too small and hot water was a long time comimg. There was garbage and broken glass all over thr grounds and parking lot. The desk attendant had the personality of a dead piece of wood Vending machimes didnt work. The heat in the room sidnt stay proper temp. I stayed in hotels half the price that this one charges fir s fraction of what this one costs. If you just wantba place to crash and dont care what price then check this one out. Otherwise this establishment will disappoint
Plenty of hotels to choose from in Gilroy. However, if your visit takes you to the area of town around First Street, this is the best hotel in the area with easy access to this part of town, the freeway, shopping, vineyards, parks, and the road to Santa Cruz. (Beware if the Black Bear Diner. My last 3 visits there were very poor. But there are plenty of other great places to eat.)