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Hilton Garden Inn Gilroy

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Hilton Garden Inn Gilroy
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406 Reviews from our TripAdvisor Community

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Showing 391: English reviews
Medford, OR, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent room and comfort. Got in near restaurant closing time and our order got a bit messed up, but made good on it. Very clean, nice beds and bedding. It is Gilroy, so not exactly scenic, but a perfect break in a long road trip with the grandkids.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Sharilyn C
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Sharilyn C, Thank you for taking the time to review our hotel and provide us with feedback regarding your stay. The staff and management here at the Hilton Garden Inn Gilroy strive excellent service and accommodations to all our guests and I am very pleased to see your room was excellent and comfortable and even with a minor hiccup... More 

Watsonville, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The front desk employees were rude and bothered by any question we asked. The room was dirty, there was hair everywhere on the floor, the elevators were filthy and the breakfast selection was below average for an HGI

Helpful?
Thank Lory S
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Lory S, Thank you for taking the time to review our hotel and provide us feedback regarding your stay. Here at the Hilton Garden Inn Gilroy, we strive to deliver Ultimate service and amenities to all our guests and I would like to extend my sincerest apologies for falling short during your stay with the rude front desk staff,... More 

HulaGirl22
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Took the grand-kids to Gilroy Gardens and decided to spend the night so we could enjoy the hotel pool. The pool was great, but water too warm for me especially when the temperature is hot outside. The breakfast is awesome, kids 6 and under eat free!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank HulaGirl22
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear HulaGirl22, Thank you for choosing to stay with us here at the Hilton Garden Inn Gilroy while in the area visiting Gilroy Gardens. I happy to see that you were able to enjoy the amenities offered by the hotel such as the out door pool and hot cooked to order breakfast. Sincerely, More 

Level Contributor
35 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Staying in this hotel is very comfortable especially when you stay with family & kids. My favorite part was the swimming pool and the complimentary breakfast. The breakfast menu was quite different from the breakfast in most hotels I've stayed at. There were a variety to choose from, and the chef will cook it for you. The poach eggs and... More 

Helpful?
Thank niceangel888
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Niveangel888, Thank you for taking the time to review our hotel and provide us with feedback about your stay. Here at the Hilton Garden Inn Gilroy we strive to deliver ultimate service and accommodations to all our guests and I am pleased to see that you enjoyed your stay with us while traveling to the area with your family... More 

Santa Clarita, California
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Years ago I stopped there on my way home from northern CA., so decided since it was a nice place, lived up to the "Hilton" name, I'd book a room for my daughter & twin 3 yr old grandsons. Unfortunately, we must have gotten a room that needed some real help. There was mold along the bathtub caulking. The windows... More 

Helpful?
Thank Dancingeyes
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Dancingeyes, Thank you for taking the time to review our hotel and provide us feedback regarding your stay. I would like to extend my sincerest apologies for falling short due to the condition of your guest room. As you know since you have stayed with us before, the condition of that particular guest room is not an accurate representation... More 

Newcaslte, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Great service, clean rooms, and good breakfast. I've stayed at this hotel twice now, and been very happy each time. Was able to use the computer and printer, which was a huge help for some last minute business needs.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dewey L
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Dewey L, Thank you for taking the time to review our hotel and provide your feedback about your stay. Our staff and management strive to provide our guests with ultimate service and accommodations and I am very pleased to see that your past experience with us had lead you back to our hotel once again. I am glad that... More 

Stockton
2 reviews
5 of 5 stars Reviewed 4 weeks ago

In my opinion this is the best accommodations in Gilroy, always clean, safe and secure with friendly staff. I stay here every year in July for work and set up a complete office in my room with no worries with leaving my items in the room.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Archille
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Archille, Thank your for taking the time to review our hotel and give us feedback regarding your stay. We appreciate your loyalty to the Hilton Garden Inn Gilroy and I am happy that you past experiences have you continuing to stay with us when you are in Gilroy on business. Sincerely, More 

Medford, Oregon
1 review
4 of 5 stars Reviewed 4 weeks ago

Pleased with everything except breakfast. Too expensive for what it was, service was terrible, items did not get refilled when empty. Room was very clean. Front desk staff very friendly. And location is right off highway and close to downtown.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 772caraf
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear 772caraf, Thank your for taking the time to review our hotel and provide us feedback regarding your stay. Our guests usually very much enjoy our breakfast and I am very sorry that we felt short with the quality of service provided to you during breakfast. I can assure you that your experience does not represent the norm for our... More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed in Gilroy twice this year for business. This hotel is the better of the two. My room wasn't horrible but didn't meet my minimum standards and if it wasn't just a quick stopover (checked in late and left early the next morning) I would've of asked for a different room. Cons: The room looked out directly on a... More 

Helpful?
Thank Principal12
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Principal12, Thank you for taking the time to review our hotel and provide us with detailed information regarding your stay. Our staff and management here at the Hilton Garden Inn Gilroy strive not only to meet, but to far exceed the expectations of our guests and I apologize that we felt short during your stay with the location of... More 

Culver City, California, Usa
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 25, 2016

The Hilton providing excellent customer service the entire time I was there. I left my Chanel make up bag in the hotel room. I called the hotel the next morning and Michelle immediately mailed it back to me within 2 days. Thank you for your honesty.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Marlene J
Stacie D, Front Office Manager at Hilton Garden Inn Gilroy, responded to this review

Dear Marlene J, Thank you for taking a moment to review our hotel and tell us about your stay. Our staff and management work hard to deliver the highest standards of customer service to all our guests and it is great to know you experienced excellent customer service from our staff during your stay. Sincerely, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Dry Cleaning
  • Conference Facilities

Additional Information about Hilton Garden Inn Gilroy

Address: 6070 Monterey Rd, Gilroy, CA 95020-9502
Location: United States > California > Gilroy
Price Range: $173 - $349 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Gilroy 3*
Number of rooms: 137
Reservation Options:
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Also Known As:
Hilton Garden Inn Gilroy Hotel Gilroy
Gilroy Hilton Garden Inn
Hilton Gilroy
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