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Extended Stay America - Los Angeles - South

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Extended Stay America - Los Angeles - South
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78 Reviews from our TripAdvisor Community

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Showing 74: English reviews
San Diego, California
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I needed this extended stay for I am relocating. I felt safe which was important to me. I love the room set up from desk & chair, stove etc. The bed was too hard for me but overall I loved the stay and will go back. the Staff at front desk was helpful and efficient.

Helpful?
Thank everr406
Manager_11525, Manager at Extended Stay America - Los Angeles - South, responded to this review

I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments regarding the staff and the conditions of the room . Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area. More 

Chicago, Illinois
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I had a recent stay at Extended Stay South. Make no mistake, this chain IS budget accommodations. It is a very basic room, on the small side. However it is very clean, safe, and for the most part quiet. The do have a night time policy of quiet hours between 10 pm-8am. The majority of people staying where families, construction... More 

Helpful?
Thank evaeye
Lathrop, California
1 review
1 of 5 stars Reviewed June 17, 2016

The day we checked in, I found dope (crack) in the shower. Housekeeping did not clean our room, the hallways smelled and the barking of dogs were ridiculous. We booked through Priceline and I will NEVER book there again!

Helpful?
Thank malumageo
Manager_11525, Manager at Extended Stay America - Los Angeles - South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is truly regrettable. We are very sorry for your experience. I met with the staff, and we will carefully inspect our rooms to ensure that these issues do not repeat. We continually work to improve our hotel, so I really... More 

Travelers are raving about these Gardena hotels

Level Contributor
4 reviews
3 of 5 stars Reviewed May 22, 2016

Scheduled the room Thursday for my arrival on Saturday. Arrived at room and we had no cookware ready, we had to request it. The front desk attendant had to put it together so after an hour+ of waiting. I went down to check, there was no housekeeping so I picked up the cookware, but by that time we were too... More 

Helpful?
Thank William A
Manager_11525, General Manager at Extended Stay America - Los Angeles - South, responded to this review

We want to thank you for taking the time to post a review of your stay. Please accept our apologies that our amenities were not to your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to allow our guests to customize their kitchen based on their needs, all kitchen utensils are available upon request. In response... More 

1 review
1 of 5 stars Reviewed May 11, 2016 via mobile

Booked trip through Priceline for four days. We called ahead of time to make sure that they offered a crib for our baby and they told us yes. When we got there they said that they did not offer those amenities. They did not clean the room the whole four days that we were there. We had to sleep in... More 

Helpful?
Thank Corey270
Fountain Valley, California
2 reviews
1 of 5 stars Reviewed April 2, 2016

This place is terrible, don't stay here unless you are desperate. Housekeeping did not clean my room as promised, Someone tried to break into my room while sleeping. My stove only worked when it felt like it. Never had hot water, just lukewarm, most time took cold showers

Helpful?
Thank Sherri M
Manager_11525, General Manager at Extended Stay America - Los Angeles - South, responded to this review

Thank you for taking the time to write a review of your stay. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to ensure your experience is not repeated. Additionally, we will continue to strive to provide each guest with professional... More 

1 review
5 of 5 stars Reviewed March 25, 2016 via mobile

This location though smaller than typical Extended Stays is wonderful! The attentive staff caters to every need of their guests. They are professional, friendly and informed! They give great advise about the area and recommend great local restaurants! I'd recommend this hotel to everyone who want a great experience!

Helpful?
Thank JCN1977
Manager_11525, General Manager at Extended Stay America - Los Angeles - South, responded to this review

I appreciate you taking the time to write such a great review. I'm so pleased to hear that you enjoyed your stay with us and that our staff provided you with exceptional customer service! Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Saint Louis, Missouri
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed March 10, 2016

We had a great stay here. Everyone was very nice, helpful, and my room was clean. Wish they had a better breakfast, but it was fine for our stay. I was able to use my CLC card at this location. If you don't have one of these little cards, you're missing out!

Helpful?
Thank Dan S
Manager_11525, General Manager at Extended Stay America - Los Angeles - South, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that our grab-and-go breakfast was not to your expectations. We are sorry for this issue, but are glad to read that you had a pleasant stay overall and enjoyed our comfortable rooms. The staff and I would like to thank you... More 

Fort Lauderdale, FL, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 8, 2016

Although this property bears the Extended Stay America brand it is nowhere near suitable for a comfortable stay of a few days let alone several weeks or more. My room was very small: The closet had room for only one or two changes of clothes; the bathroom was very small with no counter space and a tiny shower that did... More 

Helpful?
1 Thank Donald E
Manager_11525, General Manager at Extended Stay America - Los Angeles - South, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. I am sorry to hear that we failed to meet your expectations. In response to your feedback, we will make sure that each guest receives professional customer service and that we are responding to guest needs in a timely manner. We continually work to... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 18, 2015

I stayed 5 days here but wont come back again to this place.I learned a lesson from the staff that the reservation confirmation you get is not the final rate and you may expect a surprise at the time of check-in, which is totally absurd to me.I had provided company given discount code while booking a room by calling hotel... More 

Helpful?
3 Thank Rahul K
Manager_11525, General Manager at Extended Stay America - Los Angeles - South, responded to this review

I appreciate you taking the time to write a review of your experience with us. The situation you described is unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that we will retrain our staff to make sure your experience is not repeated. We continually work to improve our hotel, so I really... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry

Additional Information about Extended Stay America - Los Angeles - South

Address: 18602 S Vermont Ave, Gardena, CA 90248-4107
Location: United States > California > Gardena
Price Range: $98 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - South 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Extended Stayamerica Los Angeles South Hotel Gardena
Extended Stay America Gardena
Gardena Extended Stay
Extended Stay Gardena
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