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Holiday Inn Express Garden Grove

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Holiday Inn Express Garden Grove
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247 Reviews from our TripAdvisor Community

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Showing 235: English reviews
Boston, Massachusetts
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

If I could rate a "0" I would. Horrible staff. Asked for change and the front desk female told me they don't give change to guests. That was odd considering i travel for business. Lack of communication between workers. Night auditor told me they don't accommodate late checkouts regardless of IHG status because the hotel is constantly full. I understand... More 

Helpful?
Thank mike b
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 18, 2016 via mobile

This hotel is as clean as they can make it considering what they have to work with; which is not good. We had reservations for 3 nights but cancelled and just stayed one night because the hotel is so run down. The staff however is amazingly good. Breakfast staff was so helpful and thoughtful but it just cannot compensate for... More 

Helpful?
Thank Margy B
IHGService, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear Margy B, Thank you for staying with us, and for leaving feedback regarding your experience. We are pleased to read you enjoyed the staff service and breakfast options. On the other hand, please accept our apologies if the overall quality at the hotel did not meet your expectations. Your comments are much appreciated and will be used to focus... More 

San Francisco, California
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed June 9, 2016

~15 min bus ride to Disneyland in the morning from right in front of the hotel - $5 for an all day bus ticket that can be purchased at the front desk. Bus runs hourly and picks up at the half hour from the hotel (7:30 am bus got us to the front of the castle before 8 am). Longer... More 

Helpful?
Thank FurryFroggy
Dallas, United States
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2016

Getting early to a property is always sketchy...in that housekeeping hasn't had time to get all the rooms ready (including the one you wanted). But when we arrived to the Holiday Inn Express Garden Grove - we were met with a great smile from a wonderful front desk manager - Alexa Vanegas. We were exhausted because we didn't get a... More 

Helpful?
Thank Robert B
Level Contributor
95 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 20, 2016 via mobile

This holiday Inn is just ok. Plenty of parking though!! Check in was quick and they have luggage carts. They really need an automatic front door so it's easier to bring your stuff in. My room was on the small side but alright. Wish it had a mini fridge because the only ice machine is on the 2nd floor. Kinda... More 

Helpful?
Thank HotelGuruGirl
1 review
5 of 5 stars Reviewed April 11, 2016 via mobile

We stayed there for 4 nights for universal studios horror nights and disneyland,shuttle stoped just in front of hotel,area is not that bad,there was enough parking every night and it was really quiet.We never went for breakfast but they told me that it was good.Going back in december with wife and kids and i will probably stay there again.

Helpful?
Thank Manuel C
San Diego, California
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 18, 2016

Stayed here in early February with my boyfriend. We liked the hotel overall, it had complimentary parking and breakfast. Also, it was very close to the wedding reception that we attended that weekend. The lady at the breakfast room was very nice, she gave me a tray to take to my room to eat breakfast there. The personnel at the... More 

Helpful?
Thank Katherine C
Houston, Texas
Level Contributor
76 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed March 16, 2016 via mobile

My son had a tour of Vans headquarters so we chose this holiday inn express. We weren't disappointed. Smooth check in. Platinum members had reserved parking. Went to restaurant suggested by front desk - it was awesome. Breakfast was awesome -- they had ham!!! Very clean and smooth checkout. Disney very close but we didn't plan a visit there.

Helpful?
Thank ljnobbe
Louisville, Kentucky
Level Contributor
150 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed March 7, 2016

First of all, this property was the "host hotel" for a nearby conference that our group attended. Supposedly, we had a "group rate," but discovered from other guests - who were there simply to go to Disneyland - that their rate was the same as ours. The property is - definitely - lovely on the outside. The driveway can easily... More 

Helpful?
2 Thank lbklover
IHGService, Guest Relations Manager at Holiday Inn Express Garden Grove, responded to this review

Dear lbklover, Thank you for sharing a detailed review about your stay at our hotel. We are pleased to learn that you enjoyed the breakfast options offered during your stay. However, I was concerned to see that you were not impressed with the overall condition of the hotel. I would like to apologize for any inconvenience these issues may have... More 

Sacramento, CA
Level Contributor
118 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed March 7, 2016

Great location, facility, staff and overall experience. We stayed over on a rainy Saturday night. Wonderful and comfortable room, beds and great breakfast the next morning for a reasonable price. No complaints.

Helpful?
Thank laney48
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Take a virtual tour of the hotel.Welcome to the Holiday Inn Express Hotel & Suites Garden Grove Conveniently located minutes away from Anaheim Convention Center, Crystal Cathedral and Disneyland Resort area. Make yourself at home in one of our large, exquisitely furnished rooms. Enjoy the convenience of our complimentary WiFi & high-speed Internet access. Relax and unwind at our outdoor heated pool and whirlpool; you are sure to find a captivating blend of refreshing breezes and a cool ambiance. ... more   less 

Additional Information about Holiday Inn Express Garden Grove

Address: 12867 Garden Grove Boulevard, Garden Grove, CA 92843
Location: United States > California > Orange County > Garden Grove
Price Range: $112 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Garden Grove 2.5*
Number of rooms: 100
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Also Known As:
Holiday Inn Express Garden Grove Hotel Garden Grove
Holiday Inn Garden Grove
Garden Grove Holiday Inn
Holiday Inn Express Garden Grove Orange County, CA
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