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I arrived here late tired and needing some rest. This was the place,the staff was friendly and courteous. In the morning my son and I had a quick breakfast. The only downside was that the hot food is not kept hot enough. By the time...More
Thank Richard F
Response from IHGService, Guest Relations Manager at Holiday Inn Express Garden GroveResponded 1 week ago
Hello Richard F,
Thank you for choosing our hotel for your lodging needs. I am glad to see you regarded our staff to be friendly and courteous. However, I am sorry that your stay was not 100% satisfactory due to the condition of breakfast. As...More
This is my third time at this hotel and I choose it because of the location to Angels Stadium. This is a short and easy drive to the Stadium. typical HIXP. The rooms were clean and the beds comfortable. The staff was very friendly at...More
This hotel is located close to all of the Anaheim attractions. It is clean, comfortable, modern and had a nice selection for breakfast with healthier options than most free breakfasts at economy hotels. I would stay again.
They put a hold on my credit card...which is standard for any hotel stay. BUT, they do not remove it. First they try to tell me that the credit card company has to remove it. (Not true). Then, they tell me it will be removed...More
Thank Dave E
Response from IHGService, Guest Relations Manager at Holiday Inn Express Garden GroveResponded September 8, 2017
Hi Dave E,
Thank you so much for sharing your experience with our hotel. I would like to apologize for the billing issues you had. We always aim to provide an exceptional stay for all of our guests that is why I regret to see...More
We stay here as a stopover before our international flight. It is about 40 mins drive from the airport. Central position to shops, outlets and Disneyland. But easy to get around as you are not in the city or paying high prices. Older hotel but...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Garden GroveResponded August 28, 2017
I am happy that you found our property clean and our location adequate for your travel needs. However, I regret that the level of service you received and the front doors affected your overall satisfaction. Your feedback has been taken into account and...More