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Sheraton Garden Grove - Anaheim South Hotel

Traveler (145)
Room & Suite (69)
Dining (6)
Overview
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12221 Harbor Blvd, Garden Grove, CA 92840-4005 See on map
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star accommodation
Additional information
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Rooms
Jan 27Jan 28
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1 room, 2 adults, 0 children
Standard Room
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Reviews (684)
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All reviews club level across the street front desk parking fee starbucks coffee per day pool and hot tub near disney clean hotel after a long day spg target shuttle disneyland anaheim gm parks
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1 - 5 of 660 reviews
Reviewed yesterday via mobile

This was a fairly nice property with friendly service, clean and comfortable rooms, and convenient to quite a bit of shopping, attractions, and restaurants. The breakfast in the concierge lounge could have been better, but overall a nice property.

Date of stay: January 2019
Thank Cypressman
Reviewed 1 week ago

Have stayed at this hotel plenty of times before. The front desk staff were helpful. The hotel seems to be getting dated. Mismatched and beat up furniture in the rooms. Dirty carpet. Nice bathroom and clean. The hotel seemed empty and only had about 12...More

Date of stay: January 2019
Thank Pete M
Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded 6 days ago

Dear Mr. Mogab, Thank you for being a Loyal Member and choosing to stay at the Sheraton Garden Grove - Anaheim South Hotel and providing your honest feedback on the Guest Satisfaction Survey We are always working to improve our guests’ satisfaction and your feedback...More

Reviewed November 30, 2018 via mobile

I booked this hotel hoping it would help our once in a lifetime holiday live up to our expectations. What a disappointment. On check in they demanded a $500 deposit even though we had already paid in full through British Airways. After consulting with someone...More

Date of stay: November 2018
Thank cathyi360
Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded December 1, 2018

Dear cathyi360, Thank you for taking the time to share your valuable feedback. My name is Steve Langevin and I am the Front Office Manager at the Sheraton Garden Grove - Anaheim South Hotel. It has come to my attention that the service you received...More

Reviewed October 13, 2018 via mobile

We love it here. Disney is just a short bus ride away. We had a rental car, but just took the shuttle bus. Way easier! The staff are friendly and professional. As always, Issack is our fav! Room was modern and clean. Wish there was...More

Date of stay: September 2018
1  Thank NoAngst
Response from SteveL4761, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded October 16, 2018

We are delighted to have been your chosen hotel during your recent stay in Garden Grove. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with Isaack and the rest of the...More

Reviewed August 30, 2018 via mobile

Me an my family recently stayed at this hotel an let me tell you we had the most awful experience me an oldest daughter are full of bed bug bites I am discourage I even brought up to the our platinum elite status an wasn’t...More

Date of stay: August 2018
3  Thank Yazmine A
Response from Steve L, Front Office Manager at Sheraton Garden Grove - Anaheim South HotelResponded September 4, 2018

My sincere apologies for your recent stay at Sheraton Garden Grove-Anaheim South. Rest assure I have shared your comments with my staff members and corrective action has been taken. We pride ourselves on delivering outstanding service and upholding exceptional cleanliness standards. I value your feedback...More

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About
Description
Step outside and enjoy the nearby attractions. The Sheraton Garden Grove is only 1.5 miles away from the laughs and screams at Disneyland, and the variety of shops at Downtown Disney. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
Free High Speed Internet (WiFi)
Hotel Style
Family
Room types
Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Family
Room types
Non-Smoking Rooms
Number of rooms
285
Price range
$107 - $339 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Garden Grove - Anaheim South Hotel Orange County, CA
Location
United States > California > Orange County > Garden Grove
Hotel class
Contact Information
Hotel Style
Family
Room types
Non-Smoking Rooms
Number of rooms
285
Price range
$107 - $339 (Based on Average Rates for a Standard Room)
Also Known As
Sheraton Garden Grove - Anaheim South Hotel Orange County, CA
Location
United States > California > Orange County > Garden Grove
Photos
Traveler (145)
Room & Suite (69)
Dining (6)
Pool & Beach (4)
Nearby
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Nearby AttractionsSee all 11 nearby attractions
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Questions & Answers
Ask a question
cathyi360
December 6, 2018|
AnswerShow all 3 answers
Response from Yazmine A | Reviewed this property |
He will never reply I tried so many things to get a hold of them for my bed bug issue an I never received nothing
1
Vote
cathyi360
September 7, 2018|
AnswerShow all 4 answers
Response from SteveL4761 | Property representative |
Hello Cathy, We do not have a resort fee, however we do charge for parking $15 per day. We look forward to your arrival. Steve Langevin Front Office Manager
1
Vote
Jackie C
June 4, 2016|
Answer
Response from 721kentonb | Reviewed this property |
The shuttle runs every 30 min. It leaves on the 15 and 45 mark from the hotel and the 00 and 30 mark from Disneyland! We used it for 4 days and it was promt every time except once where it was 10 minutes late because one... More
0
Votes
Room Tips
"Near Elevator rooms were ok, elevator was very quiet..."
RJFedorco44
Mar 25, 2018
Read review
"Room 457 was at end of hall and very quiet"
38kn
Mar 3, 2018
Read review
"Get close to the elevators"
Airwolf8475
Nov 12, 2017
Read review
"All room same very old and stain every where"
almascs
Nov 10, 2017
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