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Residence Inn Fresno

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Residence Inn Fresno
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123 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Santa Cruz, California
Reviewed September 1, 2014

This was our second visit to this property and we were again very happy we choose the Residence Inn. It is close to everything and downtown is just a few mile down the freeway. The staff was super friendly and helpful. The room was clean and fully stocked with everything we needed. We stayed in a 1 bedroom with two...

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Helpful?
Thank William L
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear William L, We really appreciate your review to let us know how much you enjoyed your stay. We’ll definitely share your comments with our team who strive every day to exceed our guests’ expectations. We always want our guest to feel at home and were happy to read you found the one bedroom suite well stocked. We also were...

Conroe, Texas
Reviewed August 23, 2014

We stayed here the night of our 36 th anniversary. We were on a trip to show our recently graduated nephew some if the sites in California. I booked this as a treat because it was one of the more expensive places on our trip. It was a suite and it was lovely. The smart designers put the sink in...

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Helpful?
Thank Lisa H
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Lisa H, Thank you for the kind words and wonderful review. First congratulation on your 36th anniversary! I was honored to read you spent it with us at the Residence Inn Fresno. Thank you for the fabulous feedback, I will be sure to share your review with my staff. I do hope you were able to sit by the...

Portland, Oregon
Reviewed August 22, 2014 via mobile

I stayed here for two weeks for work and was very pleased with both the staff and the hotel itself. The room was very comfortable and well kept which made it easy to relax after work. The fitness facility is small but there are a couple gyms nearby that easily compensate. There are plenty of nearby restaurants to eat at...

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Helpful?
Thank PharmaRep3
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear PharmaRep3, Thank you for taking the time to review the Residence Inn Fresno on Trip Advisor. I was happy to read you enjoyed your stay with us and that you were pleased with the staff. I do hope we see you on your next trip to the Fresno area and should you need any assistance with accommodations, please let...

Fort Myers Beach, Florida
Reviewed August 7, 2014

Overall, the stay was pretty good. The room we got was affordable for the price we paid, and the staff was very friendly and helpful. The complimentary breakfest was also good, with breakfest dishes I actually wanted to come back fot.

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Helpful?
Thank Leandro S
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Leandro S, Thank you for taking the time to let us know about your recent stay at the Residence Inn Fresno. I was happy to read you enjoyed the breakfast and found the staff friendly and helpful. I will be sure to share your review with my staff. It’s nice to receive feedback from our guests. Thanks again and...

Toronto
Reviewed July 25, 2014

Great hotel. Clean big rooms. Highly recommended. Worst attitude by the staff. We got a room in the same condition as the previous guest left it. That can happen. We got a second room with no sheets for the sofa bed, so back again to reception where we were told "it's there!" and refuse to even come and show us....

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2Thank T G
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear T G, Thank you for posting this review and sharing your feedback on what appears to have been a horrible experience at our hotel. Please accept our sincere apology for the service failures you experienced. I will be sharing you comments with my front desk so they can understand better how to serve our guests. Again thanks for taking...

Minden, Nevada
Reviewed July 22, 2014

Went to Fresno for a retirement party. The Residence Inn was in the perfect location. The grounds were clean and inviting. The price was great as the rooms include a full kitchen and private bedroom. The full breakfast they serve is better than going to any restaurant. Will definitely stay there again.

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Helpful?
1Thank Kathy E
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Kathy E, We are thrilled to hear how much you enjoyed your stay and look forward to welcoming you back again next time! It's nice you found the hotel provided the service that Marriott is well known for. Thank you for taking the time to write a review about the Residence Inn Fresno. Julee May

Reviewed July 12, 2014 via mobile

I've visited many Residence Inns over the years and loved them all...except this one. Darrel, who took our reservation over the phone, confirmed our requested king bed with a walk-in shower to accommodate me, my newly sprained ankle, and my crutches. When we checked in, my husband asked if we might be able to spend an extra day or two...

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2Thank pcarlaw
juleemay, Manager at Residence Inn Fresno, responded to this review

Hello Pcarlaw, Thank you for your comments. From your words I can see that we had many opportunities to meet or exceed your expectations and were not successful. Your comments will give us the opportunity to better serve you and our other valued guests in the future. I do hope that the rest of your trip went without incident. Should...

Grayson, Georgia
Reviewed July 3, 2014

There's not much better than a good nights sleep after a long day of hiking. We had plenty of room with my wife and two kids to spread out and enjoy take out inside. A nice hot shower and comfy nights sleep was fantastic. Then a good sized breakfast. hard to beat.

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Helpful?
Thank jimary81
juleemay, General Manager at Residence Inn Fresno, responded to this review

Dear Jimary81, Thank you for sharing your enjoyable experience with other travelers on TripAdvisor. I was happy to read you enjoyed our breakfast and found the room spacious. Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we are able to continuously work to exceed our guests’ expectations....

Tucson, Arizona
Reviewed June 28, 2014

Fourth night here and I just can't stand it any more... not up to the usual Residence Inn standards. Breakfast area is unclean, some of the tables have a sticky goo on the edges. They ran out of regular yogurt the first morning, one hour into breakfast. Now I am trying to use the oven and there is no baking...

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Helpful?
1Thank MT K
juleemay, Manager at Residence Inn Fresno, responded to this review

Thank you MT K for your review. We regret the experienced you had during your stay. Your comments and suggestions will give us the opportunity to better serve you and our other valued guests’ in the future. Should you find yourself in the Fresno area again please give us another opportunity to serve you. Thank you again for “telling it...

Eindhoven, The Netherlands
Reviewed June 21, 2014

We stayed in many different residence inns, but this one was one of the least enjoyable. The main reason is the sleeping quality. The queen beds are really small and the quality of the mattress is poor. We both woke up with back pain, which we normally never have. The air-conditioning makes a lot of noise and blows right onto...

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Helpful?
1Thank Twan R
juleemay, General Manager at Residence Inn Fresno, responded to this review

Thank you for posting this review and sharing your feedback on what appears to have been a less than desirable experience at our hotel. Please accept our sincere apology that our beds were not up to your expectations. Again thanks for taking the time to “tell it like it was” for it is through comments such as yours that we...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
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About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Breakfast
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn Fresno

Address: 5322 N Diana Avenue, Fresno, CA 93710
Location: United States > California > Fresno
Price Range: $110 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Fresno 3*
Number of rooms: 120
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Also Known As:
Residence Inn Fresno Hotel Fresno
Fresno Residence Inn
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn Fresno staff and other travelers.
1 question
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Questions? Get answers from Residence Inn Fresno staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to be near the back where the pond is filled with ducks and geese. So quiet.”
 of 5 bubbles andreasW1155DV, 5 days ago | Read review
“Request a room away from the freeway, on the west side.”
 of 5 bubbles SFOyeah, Sep 13, 2016 | Read review
“West side preferred, away from possible hyw 41 noise.”
 of 5 bubbles 723ruthm, Aug 22, 2016 | Read review
“Ask for top floor room to avoid noise from above.”
 of 5 bubbles AmericanKot, Jul 23, 2016 | Read review
“Ground floor would be best for noise”
 of 5 bubbles Barkeep310, Apr 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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