bad customer service. not very professional at all. I ask for an extra bath towel and they were complaining abut it. that tells me they don't care about the customer. the toilet was liking. I will not recommended this place to a family or friend.
My fondest memory of Fresno will always be the view of it in the rear vision mirror as we sped down the highway, never to return.
Not that I am not one to quickly complain - really - but this morning I couldn't help but provide some customer feedback to the Hotel staff after wha…
As the title suggests, the room was ok and the bed was comfortable. However the service was bad enough to bring what would’ve been a 3 to 4 star review down to a 1! Staff don’t understand English; the morning receptionist was rude and unhelpful. Breakfast isn’t really breakfast: …
Was pleasantly surprised ! Was decent ! Nice king bed ! Micro and fridge ! Pool ! Felt secure with parking ! Front desk clerk was nice and cordial ! Will definitely consider in the staying here in the future ! Was reasonable priced for summer rates !
The breakfast is a joke!!! No coffee (empty and to hard to change for the manager), and poor pastry, no choice.
The laundry was out of service.
But the bed was confortable and the room was clean.
We didn’t have the chance to take a bath, because the bathtub cap was missing.