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Extended Stay America - Fremont - Newark

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89 Reviews from our TripAdvisor Community

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Showing 87: English reviews
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Hyderabad, India
Reviewed 3 weeks ago

1. No assistance to carry luggage to/fro my room during check-in/out. 2. Basic checks are not done before handing over the room to me. Electric stove, heater didn't work. Kitchen utensils not provided until I requested for a couple of times. 3. A shoe polish brush is very basic stuff to have in a hotel room where pupil usually come...

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Thank Chinna77
Reviewed 3 weeks ago

horrible experience and please don't ever stay here. I spent two sleepless nights here. The room has bed sheets and towels that were having hair and stains from some other people. Their Pick and Go breakfast is non-sense. They have instant oat meal that you mix with hot water in a plastic glass and they have some coffee.

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Thank tuji k
Reviewed January 12, 2017

I checked in late after my flight to San Jose. The night clerk gave me the keys to a dirty room that had not been cleaned. I went back to the front desk and got keys to another room. That room was dirty as well. The third room was clean however, the windows would not close and the heater didn't...

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Thank Rockmariokart F
Atlanta, Georgia
Reviewed January 9, 2017

Bed sheets are not clean. and when we extend our stay they consider the extension as our start date they will not even check records that we already stayed for a week in this hotel and they don't clean the room on time.

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Thank silpakishu
Reviewed December 15, 2016 via mobile

- Housecleaning apparently only comes once a week - Found a larvae on the bed when I came into the room - Stray and entangled hairs scattered through out the unit - They double booked my room so another guest enter my unit at 2 am Easily the worst hotel I've ever stayed at - do not come here

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Thank Ryan Y
Reviewed December 13, 2016 via mobile

We had a confirmed reservation for a room with a king bed that we showed the front desk clerk. When we got there, after flying across the country the front desk clerk said all they had was a room with two full sized beds and he didn't know what happened. We were exhausted and decided to spend one night there...

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Thank bcmaplesyrup
Reviewed December 2, 2016

Don’t go by the ambience and location of the property. No hospitality. Check in not at all smooth. You have to carry your own luggage upto room and no help. Wifi connectivity establishment is a pain. Grab and go breakfast menu is same for every day. Room cleaning is once a week. Stuffs will behave rudely for some unknown reason

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Thank RAJYASHREE R
Ontario, California
Reviewed November 14, 2016 via mobile

Everytime I stay here I always get the best service . all of the staff are very nice and respectful. The manager Ricardo is very helpful and keeps the hotel looking great and comfortable. This hotel will always be my first choice when I come to stay in Fremont

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1Thank Kiara v
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

We appreciate you taking the time to share your experience and for choosing to stay with us. It's great to hear you consistently receive excellent customer service staying with us and that Ricardo made a good impression on you. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.

Shenzhen, China
Reviewed November 3, 2016

First, upon check in, I had to view 8 different rooms (all which had either huge stains on the rug, broken, scratched and/or torn furniture and an unclean kitchen. I finally found a room that was halfway decent. The maintenance guy, Carlos, was a highlight of this hotel. He spent the entire next day fixing, painting, etc all the areas...

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1Thank anonymous1023
Reviewed October 25, 2016 via mobile

I was helped by a nice lady named Camilla. She answered all my questions and got me in as soon as she could. I had spoken with her on the phone about my reservation and she was most helpful. When I arrived an hour early they accommodated me after talking with the manager Ricardo. He was pleasant, polite, and got...

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Helpful?
Thank cherry2122
Manager_11525, Manager at Extended Stay America - Fremont - Newark, responded to this review

It is so rewarding to see you were well accommodated by our staff. We are thrilled to see the high-quality customer service you received from our staff. They will be informed on the excellent job they are doing. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - Fremont - Newark

Address: 5375 Farwell Pl, Fremont, CA 94536-7222 (Formerly Extended Stay Deluxe)
Location: United States > California > Fremont
Price Range: $93 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Fremont - Newark 2.5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Extended Stay, Booking.com and Travelocity so you can book your Extended Stay America - Fremont - Newark reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Fremont
Fremont Extended Stay
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Fremont - Newark staff and other travelers.
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Questions? Get answers from Extended Stay America - Fremont - Newark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I stayed on the middle floor and it was very noisy in the middle of the night and spent two sleep less nights here”
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
  • Stains on the Bed Sheet
 of 5 bubbles tujik, 3 weeks ago | Read review
“view is good from front”
 of 5 bubbles rajyashreer2016, Dec 2, 2016 | Read review
“great location in Fremont , near by stores and supermarket.”
 of 5 bubbles achc77, Aug 6, 2016 | Read review
“They have dishes etc. at the front desk.”
 of 5 bubbles kareno529, Aug 4, 2016 | Read review
“get a ground floor room..easy access”
 of 5 bubbles RedFlattop, Jul 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question