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Crowne Plaza Foster City - San Mateo

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1221 Chess Drive, Foster City, CA 94404
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Crowne Plaza Foster City - San Mateo
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359 Reviews from our TripAdvisor Community

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I came here from London for 1 week for a business trip and brought my wife. Location is great for my job next to freeway and near work. Service was touch n go depending on the person you are dealing with. Food was substandard and not available 24 hours. Rooms were nice although the bathtub wasn't cleaned properly.

Helpful?
Thank Kami I
IHGService, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Kami I, Thank you for taking the time to submit a review of your stay. It is great to know that our location is beneficial for your business trip. However, we are concerned to read that our restaurant food offering and the bathroom conditions did not live up to your expectations. We would like to apologize for any inconvenience... More 

London
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The largest hotel in the area, as a place to sleep for business in the area it's OK, all the normal facilities if a little tired but it's all fine and clean. Just off the freeway but well sealed rooms so don't hear the road but could do with upgrading air con units as they are noisy. If you need... More 

Helpful?
Thank Goose5
Sacramento
Level Contributor
54 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 29, 2015

It's the largest hotel in Foster City with quick access to Hwy 92, 101 and the San Mateo bridge. The main tower houses the reception area, pool, restaurant and bistro. Some of the rooms in the main building look over the Atrium. The executive tower is accessed through a walkway and has it's own surface parking lot. If you want... More 

Helpful?
Thank sactoroy
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed December 28, 2015

Nice hotel for business, expensive but location is great. 15 minutes drive from the airport and a short drive into San Francisco. Staff friendly and rooms are very pleasant. Food top quality. Been twice and should return

Helpful?
Thank Peter H
Banaglore
Level Contributor
2 reviews
3 of 5 stars Reviewed December 7, 2015

Pretty old property and its not facilities are not great. Poor wi-fi connection so if you are on of those who can live with out speed ....this place is not for you. Most of the staff are very helpful.

Helpful?
Thank MuralidharGandepalli
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear MuralidharGandepalli, Thank you for taking the time to share your recent experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your critiques are highly valued and will be passed onto management for further evaluation. We do understand there are many options in the area, so we... More 

New York City, New York
Level Contributor
140 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed December 6, 2015

The hotel is nice and breakfast was decent. It's about 45 minutes drive to the Bay Area. We stayed there on Halloween night so there was a party going on (but not sure about normal nights) and our room was right by the balcony facing the bar on the first floor so it was quite noisy. We requsted for another... More 

Helpful?
Thank elainequang
Murrieta, California
Level Contributor
116 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed December 5, 2015

They offer a free shuttle to and from SFO every hour. Rooms are clean and well-appointed. I took a one-bedroom suite, which was like living in my own apartment. My whole family used the large living room as a gathering point to catch up with each other - perfect!

Helpful?
Thank Judy U
Toronto, Canada
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed November 10, 2015

-hotel shuttle does not run 24/7-when I called before checking-in to ask about the shuttle, the lady was extremely rude and hung up on me after answer "running until 10" -to add breakfast to the bill it is an extra $40 USD/day but the hotel desk said that I could pay $18 USD per day separately for a buffet -shower... More 

Helpful?
1 Thank Lauren B
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Lauren B., Thank you for taking the time to share your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the Crowne Plaza, we strive to provide a superior experience for every customer; therefore your feedback is very important to us. Please rest assured that we are... More 

Travelers are raving about these Foster City hotels

Knoxville, Tennessee
Level Contributor
243 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 2, 2015

This is a nice hotel and centrally located within walking distance to several of the large office buildings in Foster City. They also have 2 restaurants on site. Nice big rooms with plenty of amenities. Would stay here again.

Helpful?
Thank JACoppo
Chicago, Illinois
Level Contributor
106 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed October 14, 2015

We stayed here because my husband had a business event. We were upgraded to a suite, which was as big as an apartment. It had two bathrooms, a living room, dining room table, and good size kitchen area. We had an outdoor patio, but it overlooked a parking lot. The lobby is an atrium, with indoor palm trees that looked... More 

Helpful?
Thank Bluemermaid25
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