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The Redwood Riverwalk Hotel

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The Redwood Riverwalk Hotel
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429 Reviews from our TripAdvisor Community

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Showing 423: English reviews
Sacramento, California
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed yesterday NEW

Normally I would have given this hotel at least 4 stars, but he maid service was poor. The hotel itself was nice and reasonably quiet with refrigerators and microwaves in the rooms. Front desk staff were helpful and breakfast was decent. Indoor pool was good for children. The maid service redid the beds, but that was it. No new towels... More 

Review collected in partnership with this hotel

Helpful?
Thank Jack A
Paradise, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

The location was easy to find off the highway. The beds were very comfortable for a good nights sleep and the breakfast was exceptional. The staff was very friendly and helpful. Everything made for a pleasant stay.

Review collected in partnership with this hotel

Helpful?
1 Thank sharondE1457FV
Redding
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We found the hotel to be acceptable, but not fantastic. The bed was rather hard, with only a comforter for blanket. We weren't sure if the cover was clean or reused with each guest. The pillows were sad--lumpy! Our sink was clogged, and the body wash pump broken in the shower. There was an entire family living in the room... More 

Review collected in partnership with this hotel

Helpful?
2 Thank James G
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

We have replaced mattresses and will continue to do so. Some guests like soft and some guests like hard... we try to please everyone. The comforter functions very well as a blanket and are on a regular cleaning schedule. We do have two eyes of pillows so a simple call to the desk could get you a different pillow and... More 

Sacramento
1 review
2 of 5 stars Reviewed 3 days ago NEW

Was looking forward to the pool and spa and neither were working. Then I asked the gal at the desk if we had a whirlpool bath. She said she thought so because we got the big deluxe room. When we went to the room, found out there was no elevator and when we got to the room, no whirlpool and... More 

Review collected in partnership with this hotel

Helpful?
Thank A2630RKkenm
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

We do need to upgrade at the property as times goes on... so we had to close the pool area for four days to upgrade and improve the walls and paint. I am very excited to say that the pool area looks great and is open again for business. I do apologize for the timing but the work needed to... More 

Hidden Valley Lake, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our stay at the Redwood Riverwalk Hotel was very pleasant, and we would definitely go there again. The staff is very helpful and extremely friendly! Great service over all... the only negative is the pillows; we found those to be uncomfortable, but the rest deserves an A!!

Review collected in partnership with this hotel

Helpful?
1 Thank S5857AAdonaldm
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

Glad you "almost" enjoyed everything and I do believe we could have corrected that for you. We do have two types of pillows at The Redwood. Do not hesitate to contact the front desk to let them know you want something different. So happy you enjoyed your visit. Safe travels. More 

PA
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you need a wheel chair shower...this is the place for you. Very large bathroom with roll-in shower. The motel is old-style but they were committed to accessibility. Very clean, good night's sleep and quiet.

Helpful?
1 Thank Lindypa
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

Very happy, willing and able to accommodate you! Glad you enjoyed your stay. Safe travels. More 

Santa Maria
1 review
3 of 5 stars Reviewed 2 weeks ago

service for our room was poor, room was not made up until 3:45 sat. sink was stopped up reported and not fixed. rooom overall was not bad ,furnishings were dated,tv was good noise level good. location to resturants good ,easy access to 101 hiway.

Review collected in partnership with this hotel

Helpful?
Thank geraldsQ2034YG
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

We do pride ourselves on our service and I am sorry it was not up to standards. We do utilize housekeeping for the check out rooms to start the day and then move to the stay overs.. we did have quite a few check outs and early check ins so our timing was behind this day. I am confused about... More 

Tracy, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent Location for a wedding we went to across the street at the big Lodge. Hotel let us check in early and were very nice on the phone. Hotel sent me emails to confirm and all the steps went well. Very good breakfast in the lobby on Sunday morning.

Review collected in partnership with this hotel

Helpful?
1 Thank U1098KIstevens
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

Our neighbor, the RiverLodge, is a great space overlooking the Eel River... glad you got to experience it. Great staff here to make sure everything is taken care of. I like the words "very good"... especially when its describing breakfast! Safe travels. More 

Fortuna
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Only downside was that there was no soap in the room. All in all very good service. Shouldn't have to write a 200 minimum review when you say a short and quick survey. Staff was friendly and the breakfast was good.

Review collected in partnership with this hotel

Helpful?
1 Thank bradmL7664JD
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

Thankfully we have plenty of soap at the hotel... unfortunately someone did not do their job! We are working with staff to ensure rooms are fully prepared to be rented and inspected properly. Glad you enjoyed the most important meal of the day! Safe travels. More 

Glen Ellen
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I am a retired Travel Agent, so you know I always do my research before booking my own hotel stay. After checking all accommodations in the area, I found the Redwood Fortuna Riverwalk had all the amenities I was looking for at a competitive price. I found the staff to be very friendly and I appreciated their efforts to confirm... More 

Review collected in partnership with this hotel

Helpful?
1 Thank B6209ZMlindam
JeffHeadLumberjack, Owner at The Redwood Riverwalk Hotel, responded to this review

I love when all the guests are respectful of each other. I also love the fact you did your home work and chose The Redwood! We have added new mattresses, updated the cooling/hating system... and we are currently working on the landscaping and pool area. Thanks so much for your insights of the property! Safe travels. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Redwood Fortuna Riverwalk Hotel is an independently owned luxury hotel in Fortuna, CA. Our accommodations reflect the natural beauty of the redwood area. Located off US 101 in an area with traveler services, The Redwood seeks to be your one-of-a-kind choice. Our central location serves as the ideal base camp to visit the many state parks and enjoy other outdoor activities in Humboldt County. Our connection to the area guides the decisions we make. It also gives direction to our upgraded breakfast at the Canteen. There, you will find yogurt, local jams and honey, fresh, seasonal fruit and even biscuits and gravy. Plus, we have gluten free options. In the afternoons you may even find a plate of brownies at the desk, a wink to another famous Humboldt industry. Some of our amenities offered include complimentary buffet breakfast Two stories, exterior corridor, parking in private lot near all guest rooms, 100% non-smoking. Indoor pool, pets welcome, guest laundry, and we have hand painted murals and lobby map for your viewing and convenience. But the heart of hospitality is not the amenities, it is the service. As your independent hotel choice in Fortuna we strive to give "boutique hotel" service and exceptional hospitality. Because we are small and independent, changes will continue to improve the guest experience. The guest is the reason we are here, but the redwoods, rivers and general area are the reasons you, the guest, are here. With this in mind, we seek to offer you a strong sense of place. That sense of place is the Giant Redwoods of Humboldt County. Welcome! ... more   less 

Additional Information about The Redwood Riverwalk Hotel

Address: 1859 Alamar Way, Fortuna, CA 95540-8535
Location: United States > California > Humboldt County > Fortuna
Price Range: $95 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Redwood Riverwalk Hotel 2.5*
Number of rooms: 46
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Also Known As:
Holiday Inn Express Fortuna (Ferndale Area) Hotel Fortuna
Holiday Inn Fortuna
Fortuna Holiday Inn
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