The service is fantastic. Genuine and helpful staff especially the receptionists and restaurant/bar staff. The staff went above and beyond to accommodate us. Fabulous location in Gradac. My only qualm would be that the hotel is dated in parts and could do with some refurbishment here and there but overall, we had a lovely stay, and we will be back next year. The hotel was fully booked when we made our reservation so we could not reserve a room with a sea view. The rooms with side views are not ideal but the location of the hotel made up for the lack of view we had from our room. Next time we will make sure we book a room with a sea view. Lovely vacation. Thank you.
We have stayed for a few days in Boutique Hotel Marco Polo. It was an amazing time and I can recommend for other travelers to come here and spend there time at this beautiful hotel. The rooms were clean, pretty, had an AC, the bathroom was amazing and the balcony was also nice. The served breakfast a lot and everyone can find something they like here. The staff was very nice and were helpful all the time. The only reason why I don’t give 5/5 is, because the Wi-Fi was bad. And for a place like this were travelers need Internet it was inconvenient. The reason for the bad Wi-Fi is the thick walls what I understand and what made the rooms on the other hand really quite.
We managed to catch last minute offer and it turn put to be one of the best holidays for us. Upon arrival we received a room upgrade with sea view and very warm welcome from receptionist Snježana who gave us the tour of the hotel and tips to explore Gradac and surrounding sites. We have planned to tour the towns near by but at the end we did not move the car the whole stay as hotel and Gradac were more than enough for us. Hotel is right on the beach with its own sun padio and sea platform with comfortable sunchairs under the trees. Guests are free to use sea accessorizes owned by the hotel. Shops, bakeries, restaurants and ATM are metres away so we lack nothing. Recommendation is to try hotels frozen coctails which are superb. Surely we will come back next summer!
Beautiful staff, great local food in the hotel's restaurant, nice and clean hotel at the beach. Everything is possible, every wish was fulfilled - very helpful ladies at the reception desk, attentive waiters ready to help with very good knowledge of local wines etc. The cleanness of the room was 100%. We'll come back again!
Great hotel with very friendly staff. We got last minute cancelled rooms side by side for 3 couples. The rooms were very nice and clean, comfortable beds and quiet inviornment. Breakfast was included and rooms were cleaned every day. Pool area is exeptional and also the roof terrace. Thank you!
Fantastic service and staff, beautiful and clean hotel with a family feeling, not a huge pool but the beach is just a few steps away from the hotel. The hotel has their own boat and sets up day trips to hvar, i recommend it!
Very nice place, perfectly located just a few steps across a small street, and you are by the beach. We arrived as a couple by car. The narrow streets in Gradac can be a bit challenging, but we had car parking requested, a spot was reserved for us, and once the car is safely stored away, there is little reason to touch it at all during your stay. The very welcoming and friendly staff genuinely seemed to care about our well-being. Our room was nice, very clean, well maintained and big enough with a balcony overlooking the sea. The breakfast was good, with a very reasonable selection. Only, I was not too convinced about the coffee machine. But hey, this is Croatia not Italy, so no deduction of points here. One evening we had dinner in the restaurant on the terrace right by the beach. The restautant is perhaps the only area that could be improved. The place is perfectly located, the service was ... trying, but maybe because it was still early in the season, didn't keep up with number of tables to be served .... or maybe our waiter loved to chat a little too much with some other guests ... Our meal reached us lukewarm rather than hot. We decided not to spoil an otherwise perfect evening in a wonderful location and didn't return the plates, just tepid seafood pasta in a restaurant with upper class ambitions is simply out of the question. Did the waiter, the kitchen have a bad day? We don't know, we chose alternative dinner places, which are plenty in close walking distance for the other evenings. Will we come back to the hotel? Definitely, we'll decide then if the restautarant deserves a second chance.…
Everything abot this place is simply great, but if I have to choose one thing, that would be staff!, as we are treated by all of them as the old friends coming home! Accommodation, breakfast, light lunches, beach... we love it sll. And we are already looking to coming back in September 😎❤
Whole staff is that what put this hotel above others. Very kind and helpfull. Hotel itself is very nice, quite small and cozy despite that room (105) was spacious and very comfortable. Location just next to the beach makes breakfast with the greatest view ever. Good food and drinks at hotel’s restaurant. Private beach was a nice touch too. I think guests are underestimating the roof tarrace. Maybe that’s good because we where there alone chilling after sunny day. Nie podobało się · WiFi was really poor. Sometimes wasn’t working at all, even when I got to the lobby. Water at shower changes from cold to hot by itself. Hope they only our room has that issue and they will fix that soon.
Our stay of 6 nights was nothing but perfect. First of all I would like to say thanks to all staff for their kindness and warm welcome - everyone from front desk, waiters, cleaners speak english and are more than helpful. We were staying in room with baby and at welcome the staff had prepared a baby bed which we didnt expect, that was very kind. We had breakfast and dinner included and all I can say is that food is absolute first-class! To all chefs and workers in kitchen - your dinner is amazing! Beds on the beach and even soft mattress are included so nothing to ask more, we had a really pleasant stay. We hope to come back next year. Thank you "Marco Polo Boutique Hotel" team!