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Quality Inn Fallbrook I-15

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Quality Inn Fallbrook I-15
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6 Reviews from our TripAdvisor Community

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Showing 6: English reviews
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Reviewed 2 weeks ago via mobile

Definitely one of the best customer service I've had. Front desk was polite and was very professional. Looking forward to my stay here 😀. Was just in Tuscon last week and I stayed at a quality in and I was also treated very well. Thank you quality in staff.

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Helpful?
Thank juice J
Guest R, Guest Service Representative at Quality Inn Fallbrook I-15, responded to this review

Thank you for the 5 star rating and wonderful compliments about our hotel and staff Mr. Jimenez. We strive to give the best service and the best rooms to all of our guests. We look forward to you staying with us again. When you are ready to make your next reservation please call our hotel directly and one of our...

Northridge
HOTEL’S FAVORITE REVIEW
Reviewed December 29, 2016 via mobile

It was a spur of the moment trip to Pala Casino and we needed a place to stay. Quality Inn was available, affordable and only 8 minutes away from the casino. Definitely consider Quality inn for your place to relax if you want a motel close to the casinos. Breakfast was given. The waffles are delicious and the customer service...

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1Thank Herblopez1971
About Hotel's Favorite Review
Guest R, Guest Service Representative at Quality Inn Fallbrook I-15, responded to this review

Thank you for the wonderful comments about our hotel and staff. We strive to give the best service and best rooms to all of our guests. We look forward to you staying with us again. When you are ready please call our hotel directly and one of our friendly guest service representative will gladly assist you.

Irvine, California
Reviewed 4 weeks ago via mobile

Was attracted by the nice exterior of the place but not so nice on the inside. Rooms are very old... I asked to see them before I booked and was not pleased at all. Had to find an other place... if you have to stay... ask to see your rooms in advance!!! Nice people....

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Thank TravelXer
Guest R, Guest Service Representative at Quality Inn Fallbrook I-15, responded to this review

First let me apologize for the condition of your room. We are in the process of remodeling our hotel and once we are done there will have been numerous improvements made along with numerous upgrades. We hope you will give our hotel another chance once we have finished with our renovations and you will see all the changes we will...

Reviewed March 20, 2017 via mobile

We arrived at this hotel to find out that the pool is not working. We had 3 other families coming to stay here with all 13yr.old boys to be disappointed that there's no pool. Secondly, our toilet didn't work,but they did come quickly to add a valve they forgot to put in. The next day went to our car and...

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Helpful?
Thank Lupe H
Guest R, Guest Service Representative at Quality Inn Fallbrook I-15, responded to this review

First let me apologize for the condition of your room and the lack of service you received. I would also like to apologize about the swimming pool. Each of your complaints/comments will be give to the appropriate department and will be handled. We want all of our guest to be happy and want to stay with us again. We strive...

Goleta, California
Reviewed February 11, 2017 via mobile

Disgusting!!!! We got our room and it was the worst!! As soon as we got there we left!! Room had a yucky smell, comforters were wrinkled, bathroom was old and gross. DO NOT stay here!!! Got a room at the Hilton for the same price in Temecula, 10 min away, which was 100% better.

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Thank 6shell
Guest R, Guest Service Representative at Quality Inn Fallbrook I-15, responded to this review

First let me apologize for the condition of your room. I wish you would have requested another room right off and we would have gladly given you another one.The condition of your room will be brought to the attention of the appropriate department and it will be taken care of. We strive to give the best service and rooms to...

Lakewood, California
Reviewed January 16, 2017

This was the absolute worst hotel experience of my life. When I arrived, the hot water in my room did not work. The knob was falling off the shower control. I went to the front desk and asked for a change of room. The next room I received had no deadbolt lock on the front door. I again asked for...

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1Thank davidgrk5
Guest R, Guest Service Representative at Quality Inn Fallbrook I-15, responded to this review

First let me apologize for everything you went through during your stay with us. Your rooms should not have been the way they were and when you were given the first replacement room there should not have been any issues. I also apologize for you not receiving a return call from the manager as you should have. Everything that transpired...

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34 photos of this hotel

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located off of the I-15 and 76 freeways in Fallbrook, CA - North County, San Diego. We have an on site restaurant which offers breakfast at an additional charge daily from 7am-11am. ... more   less 

Additional Information about Quality Inn Fallbrook I-15

Address: 3135 Old Highway 395, Fallbrook, CA 92028 (Formerly La Estancia Inn)
Location: United States > California > Fallbrook
Price Range: $68 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Fallbrook I-15 2.5*
Number of rooms: 41
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Also Known As:
Comfort Inn La Estancia Hotel Fallbrook
Comfort Inn Fallbrook
Fallbrook Comfort Inn
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn Fallbrook I-15 staff and other travelers.
2 questions
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Questions? Get answers from Quality Inn Fallbrook I-15 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?