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Quality Inn Fallbrook

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Quality Inn Fallbrook
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

I was happy we chose this place and got great service because they are under new management. A delightful place and location so convenient near freeway! Near Oceanside, Temecula, and casinos... Woohoo!

Helpful?
Thank Nancy M
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for providing us with your feedback on your recent stay at Quality Inn Fallbrook. We are delighted to hear that our team members shined for you during your stay and that you found the location of our property ideal to your needs. We look forward to providing you with another great stay during your next visit to the... More 

Costa Mesa, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 2, 2016

We looked at three rooms before we found one that was bearable. The first room had the headboard ripped off the wall, sheet rock on the floor, stained sheet, dog slobbery sliding glass doors, and floors both carpet and tile that were stained beyond called gross. The second room had everything entact but was still filthy. The third room we... More 

Helpful?
1 Thank jessica692016
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you so much for bringing forward you recent experience at our Fallbrook property. We are working on the details you wrote for us and we will fix those issues accordingly. As for our team members keeping your husband's credit card, that is not what we do here at Quality Inn. Please know that this particular team members has been... More 

Oceanside, California
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 17, 2016 via mobile

I've frequented this property many times before, and each of my stays have been very pleasant. All of the staff is great, the rooms are clean, and the hot breakfast is good, until this last visit. As soon as I entered the room it smelt of strong urine. I took note of the deodorizer plug-ins, they had in the outlets... More 

Helpful?
1 Thank lin123rod
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

We would like to extend you an apology for the experience you encountered during your last stay. We feel we have failed in providing an exceptional customer service, just like we did during your previous stays. Please know that we are working on improving the conditions of our rooms, and we are also retraining all our team members at providing... More 

A TripAdvisor Member
1 of 5 stars Reviewed July 11, 2016 via mobile

Stopped by to book a room for the night and asked to see the room beforehand, wow I'm glade I did. Sorry to say this place is old and indeed of remodeling. The location is great right off of the freeway witch is convenient and has great views of mountains. I would stay the next time if it was updated...

Helpful?
Thank A TripAdvisor Member
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

As you were able to see, we always comply with the requests of would-be guests whenever they ask us to show them a room before they actually book the room. This shows you how confident we are with the condition of the rooms we offer. But, it is unfortunate to hear that during your tour of the room, it was... More 

Valparaiso, Indiana
Level Contributor
82 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed July 10, 2016

Fallbrook is a lovely town to visit and the Pala Casino is nearby this conveniently located property...the rooms are a bit dated and road noise can be annoying but the service is friendly. The breakfast is not so much but passable...

Helpful?
1 Thank marmac630
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for the 3-star review you have on our Fallbrook property. Just as you have stated, Quality Inn Fallbrook is conveniently located near the Pala Casino. We are glad to hear that our customer service shined for you during your stay. Thank you again for the feedback and we look forward to having you back at Quality Inn Fallbrook.... More 

Tinley Park, Illinois
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 28, 2016

Shortage of towels, shortage of food though they advertised a breakfast buffet, no one cleaned tables in between sittings, rooms were not serviced/cleaned, Room 125 HAD NO RUNNING WATER IN SHOWER FOR 2 DAYS and it was never fixed while we were there, bathrooms need remodeling, staff is rude and does not care, no manager on duty at 5:00 p.m.,... More 

Helpful?
1 Thank DMP2216
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Please accept our most sincere apologies for all the inconvenience you encountered during your June stay. We are fixing those issues you encountered accordingly. At this moment we ask for you patience while we take care of those issues mentioned in you feedback. We do hope that if future travels bring you to Fallbrook, that you will consider to give... More 

California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 27, 2016

The hotel needs updating ASAP. If it were up to me I would replace the dirty carpets with tile. T.V. worked sometimes. With this being said the owner should be grateful for his employees they we very kind and always willing to help. A special thanks to Jill she has great customer service as did all employees, I wish I... More 

Helpful?
3 Thank marie4paul
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for taking a few minutes of your busy schedule to provide us with your feedback on your stat at Quality Inn Fallbrook. Thank you for the kind words you have regarding our entire team. We will make sure that they read you kind comments regarding our entire team. We truly hope you will be able to consider our... More 

Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 18, 2016

Upon arrival, our room door was wide open with tv blaring and it went down hill from there. Bathroom sink had dried tooth paste, no hair dryer (complained and told it would be delivered, never so), tv and Internet connection failed to operate on last day, broken lamp not fixed, no Kleenex. Left note for manager however no response during... More 

Helpful?
1 Thank rknishi
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

We are saddened to hear of the bad experience you encountered while staying at our Fallbrook property. Please know that we will take care of those issues accordingly and we will also be speak with the manager so they can be more attentive to the needs and concerns of our valued guests. We hope that you can give us another... More 

Newcastle, Washington
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed May 2, 2016

We were in room 221. There were 2 buildings - this one was closest to the freeway. Not good. TV did not work. Carpets were filthy and stained. Loud as you were next to the freeway. The other building looked different and based on the reviews maybe updated. 2nd floor had no elevator so you had to carry the bags... More 

Helpful?
1 Thank gmta
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Please accept our apologies for the inconvenience you had with the room that provided to you during your recent stay at our Fallbrook property. The issues you encountered with the room that was given to you will be taken care in a timely manner. Thank you for letting us know of the issues encountered. Sincerely, Guest Relations Manager More 

Encinitas, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 11, 2016 via mobile

This hotel very nice and out away from the city. Very Nice just updated Rooms. Big bathrooms and one of the most plush•beds + The morning Breakfast was very surprising as the website advised there kitchen was under remodel. The Front Desk Staff are Very Helpful with any request you may have. Will Recommend this Hotel to all Family and... More 

Helpful?
1 Thank chrisredd760
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for providing us with your feedback on our Fallbrook property. We are happy to read that you had an enjoyable stay and that the room and its beds, as well as our morning breakfast was to your liking. We hope you will be able to stay with us on your next visit to the city of Fallbrook. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Free Breakfast
  • Breakfast Available
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Conveniently located off of the I-15 and 76 freeways in Fallbrook, CA - North County, San Diego. We have an on site restaurant which offers breakfast at an additional charge daily from 7am-11am. ... more   less 

Additional Information about Quality Inn Fallbrook

Address: 3135 Old Highway 395, Fallbrook, CA 92028-9063 (Formerly La Estancia Inn)
Location: United States > California > Fallbrook
Price Range: $49 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn Fallbrook 3*
Number of rooms: 41
Reservation Options:
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Also Known As:
Comfort Inn La Estancia Hotel Fallbrook
Comfort Inn Fallbrook
Fallbrook Comfort Inn
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