Held a meeting here. Room was a great size and the staff was attentive. The only complaint was the room break down was started about an hour before the time we had it slotted for. The sleeping room was modern, comfortable, and clean.
Don't be fooled by the exterior, the hotel inside is newly renovated. We were warmly greeted by Kiara upon arrival. She got us checked in and read the notes I put on the reservation. We were celebrating our anniversary and she upgraded our room to a bay view. She also gave us a…
The hotel is very reasonably priced and the location was convenient for both SF and East Bay. The rooms facing the freeway can be somewhat noisy, so if possible, try and get a room on the other side. The staff was great!
Poor personnel attitude, aggressive non professional, when asked for a room change to to extreme amount of pounding, noise, I was asked if I had touched anything in the room then come down being your keys to see if another room was available, Shame on Hilton Garden Inn
My wife and I stayed at this hotel in May of 2018 and received excellent service from all of the employees, but two standout as exceptional: Jeremy Reid (asst front ofice manager) and Amanda (sorry don't have last name). They both went out of their way to help us in our stay.…
"Insist on a high floor facing the Bay otherwise you won't sleep."
"Bay side is quieter and more scenic"
"It's next to the interstate so try at least to be on the other side."
"Rooms on the bay side (odd numbered) are nice and quiet."
"Odd-numbered rooms have the bay view, if you can get one. (E.g., fog) Not Hilton's fault."