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Extended Stay America - Sacramento - Elk Grove

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Extended Stay America - Sacramento - Elk Grove
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102 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Sacramento - Elk Grove
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Showing 102: English reviews
Reviewed May 11, 2013

after a long and hot trip driving from the bay area sophia and valerie has made my check in pleasant and so Comfortable I will continue to make extended stay america my hotel of choice.loving the general area with so much to get Into i can relax and shop and rest peacefully.

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Helpful?
Thank daviddaddy
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

I appreciate you taking the time to write such a great review. I'm so pleased to hear that Sofia and Valerie made your stay very comfortable. All of the staff is committed to providing guests, like yourself, with a wonderful stay; I am so happy to know that we were able to do this for you! Thank you again for...

Silver Spring, PA
Reviewed May 7, 2013

Room was good size, kitchen furnished for two, full-size refrigerator, stove top, microwave. Close access to Interstate 5, right beside Starbucks, on one of the main roads to get to a lot of things (shopping, dining, etc.) Staff was very friendly and would try to help with whatever you need.

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Helpful?
Thank Gail M
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Gail - I appreciate you taking the time to write such an amazing review. It's great to hear that my staff provided you with friendly service and was able to address all of your needs. We truly enjoyed having you stay with us! Thank you again for sharing your experience with us. We look forward to welcoming you back in...

Pigeon Forge, Tennessee
Reviewed April 29, 2013

Flew to Sacramento for business southeast of the city and needed a place to stay somewhere in between. Elk Grove seemed to be a nice spot in between. I arrived early ( 10 am) but couldn't check in( they said check-in wasn't until 3pm). I have encountered this at other places and that wasn't a big deal, though it would...

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Helpful?
Thank RedSkelton
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. Thank you for your kind words about the staff. They strive to provide each of our guests with a "home away from home" experience. Still, I am sorry to hear that you experienced some issues with your guest room, specifically the coffee maker was not working and...

Sacramento, California
Reviewed April 13, 2013

sofia the front desk attendant was amazing. she provided excellent customer services by ensuring that all of our needs we met. she provided towels, bedding, directions and went the extra mile. the room is wonderfully situated in a safe haven with a gentle breeze coming through in the evening. it's like being at home. the kitchenette meets a family's needs...

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Helpful?
Thank senora m
Reviewed April 13, 2013

Excellent value great staff especially sofia. Always helpful and courteous. Lots of services nearby. My room was very clean and close to the lobby just like I asked I traveled from North Carolina and I will deffinently stay at extended stay America again. I felt like I was right at home

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Helpful?
Thank Merpherp
Longview, Washington
Reviewed April 11, 2013

after a long 13 hr day of driving it was so wonderful to be greeted by two young ladies, sofia and valarie who immediately helped find a room that was satisfying to our needs..It is so nice to meet people who did everything possible to make our stay comfortable. they also fell in love with our yorkie, Mag E.and yes...

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Helpful?
Thank 537debbiep537
Reviewed April 11, 2013

I've stayed in many hotels before I have never been satisfied before. The minute I walked in I was greeted with a smile and very joyful staff Sofia Valeria and Santreese were amazing. They were very informative an detailed. They showed me a variety of rooms and at the end I choose one for a future reservation. Any other hotel...

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Thank Sexymomm
Las Vegas, Nevada, United States
Reviewed April 3, 2013

Not great. It wasn't horrible, but I won't stay there again. The sheets were yellowed and old the bed was really uncomfortable and the Kitchen was very poorly stocked with accessories. Basically I should of packed like I was going camping. The reason I chose this hotel was to not have to buy fast food all week and be able...

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1Thank pookietk
Reviewed March 25, 2013

The place was nice. The area near the hotel has places to eat and a gas station. There is also a Starbucks near. The rooms has nice view and are clean. The other occupants are nice. Sofia, one of the workers was nice and friendly and helpful.

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Helpful?
Thank Funnyblackguy
Ali R, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that your liked the rooms and the area. It's great to hear that Sofia was so nice and helpful! Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Reviewed March 23, 2013 via mobile

The staff are very courteous and helpful, the hotel was always very clean inside and out, it was a great experience, Sophia and SEG and aashni would fax copy and scan anything I needed. The kitchens should have a small Bottle of dish washing soap and paper towels like other extended stays of other hotels, but other than that I...

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Helpful?
1Thank perez77
Ali R, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for your great review of our property. I'm so pleased to hear that you loved the clean rooms and helpful staff. It's great to hear that Sophia and Aashni would take care of all of your faxing needs! Thank you again for sharing your experience with us. We look forward to welcoming you back in the future!

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Elk Grove

Address: 2201 Longport Ct, Elk Grove, CA 95758-7126
Location: United States > California > Elk Grove
Price Range: $87 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - Elk Grove 2.5*
Number of rooms: 92
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Also Known As:
Extended Stay Elk Grove
Elk Grove Extended Stay
Extended Stayamerica Sacramento
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Questions & Answers

Questions? Get answers from Extended Stay America - Sacramento - Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Would not suggest they stay here.”
 of 5 bubbles skidve007, Sep 1, 2016 | Read review
“As always, the upper floors will be more quiet.”
 of 5 bubbles richardhE2393QP, Aug 20, 2016 | Read review
“DO NOT STAY IN ROOM 216- completely smelled of smoke.”
 of 5 bubbles CKinDC, Aug 12, 2016 | Read review
“You should have a top floor for quiet and ask for a handicap room if needed.”
 of 5 bubbles poppadub17, Mar 24, 2016 | Read review
“Elevator so ground floor not that important.”
 of 5 bubbles jmeem42016, Sep 17, 2015 | Read review
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