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Extended Stay America - Sacramento - Elk Grove

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Extended Stay America - Sacramento - Elk Grove
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110 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Sacramento - Elk Grove
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Showing 109: English reviews
Elk Grove, California
Reviewed August 21, 2013

I along with my wife are staying in this hotel since a month now. I opted for this hotel since it is very close to my work place. The location is pretty good. About the hotel, the room came with a kitchen with good basic appliances and is spacious enough for us. The front desk people are very friendly and...

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Helpful?
Thank Abhay K
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Abhay - Thank you for taking the time to write a review of your stay. I am sorry that the internet speed was slow and the refrigerator in your room wasn't working well; however, I am glad that our staff was able to rectify both issues for you in a timely manner. As well, I am happy to read that...

Vallejo, California
Reviewed July 9, 2013

On the bright side, the room was relatively clean and quiet. On the downside, the whole facility is tired and in need of renovation. Towels are old, carpets stained. I didn't pay a lot for this room and that's exactly what I got in return. Oh, and the free breakfast consisted of packets of oatmeal, pre-packaged cupcakes, or Quaker nutrition...

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Helpful?
1Thank Jay H
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Jay - I appreciate you taking the time to write such a great review. I'm so pleased to hear that the staff was pleasant to you during your visit to our hotel and that your clean, quiet room. Still, I am sorry for the level dirty towels. I am working with our housekeeping staff to revamp our cleaning procedures to...

Sacramento, California
Reviewed June 9, 2013

I've stayed here twice, and I pretty much fully enjoyed my stay both times. Sofia helped me check in and was very friendly and helpful! When I walked into my room, it was nice and cool and comfortable. I was incredibly surprised to find that there was a kitchen, complete appliances and even dishes, pots and silverware. The only thing...

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Helpful?
Thank brittany p
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Brittany - I appreciate you taking the time to write such a awesome review. I'm so pleased to hear that Sofia was a great help to you, as well as the rest of our staff. As well, I am glad that you enjoyed having a fully equipped kitchen in your room. Thank you for choosing Extended Stay Hotels. We hope...

Tampa, Florida, United States
Reviewed June 8, 2013

My company booked 5days before I got here for a 6night stay for me and when I entered the lobby I noted 5 others who had already paid and booked rooms, but every one being told that they had overbooked the hotel and were eating for rooms to be vacated and cleaned. After waiting in the lobby for 3hrs and...

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Helpful?
1Thank Valencia E
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Valencia - Thank you for your recent review of your stay. I am disheartened to hear that you had to wait on your room when you arrived at our hotel and that there was not hot water available for your shower. This is something that has never happened before, and took longer than expected to correct. Please accept my apology....

Reviewed June 7, 2013

As soon as I walked in I received service immediately from the receptionist Sofia, who was very helpful and polite. I would definitely recommend staying here and I would be more than pleased to return here for another stay.

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Helpful?
Thank TJBorrego
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

I appreciate you taking the time to write such a awesome review. I'm so pleased to hear that our staff provided you with such great customer service, especially Sofia. We truly enjoyed having you stay with us and look forward to you doing so again in the future!

Reviewed May 31, 2013

Sofia is the best person. She has the best customer service 10 stars. She worked around my budget and helped me to get room within my budget. The room is very nice, also. Very professional.my check in process was very fast and efficient

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Helpful?
Thank bigtimewinnerjohn
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you so much for posting a review of our property. I'm so pleased to hear that Sofia was a great help. As well, I am glad that you were able to find a room that was comfortable and fit your budget Thank you again for your kind words. The staff and I would love to provide you with another...

San Jose, California, United States
Reviewed May 14, 2013

This was the best value hotel/motel we stayed in during our vacation. We stayed here because it was conveniently located to our destination. The curtains will block all outside light and was mostly quiet. Ask for any room except 131 which is right by the house laundry that operates during the night. Other than that we were very happy with...

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Helpful?
Thank Elizabeth M
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Elizabeth - Thank you so much for posting a review of our property. I'm thrilled that our location and amenities fit your needs. We look forward to seeing you in the future, should your travels bring you back to our area.

Reviewed May 11, 2013

after a long and hot trip driving from the bay area sophia and valerie has made my check in pleasant and so Comfortable I will continue to make extended stay america my hotel of choice.loving the general area with so much to get Into i can relax and shop and rest peacefully.

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Helpful?
Thank daviddaddy
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

I appreciate you taking the time to write such a great review. I'm so pleased to hear that Sofia and Valerie made your stay very comfortable. All of the staff is committed to providing guests, like yourself, with a wonderful stay; I am so happy to know that we were able to do this for you! Thank you again for...

Silver Spring, PA
Reviewed May 7, 2013

Room was good size, kitchen furnished for two, full-size refrigerator, stove top, microwave. Close access to Interstate 5, right beside Starbucks, on one of the main roads to get to a lot of things (shopping, dining, etc.) Staff was very friendly and would try to help with whatever you need.

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Helpful?
Thank Gail M
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Gail - I appreciate you taking the time to write such an amazing review. It's great to hear that my staff provided you with friendly service and was able to address all of your needs. We truly enjoyed having you stay with us! Thank you again for sharing your experience with us. We look forward to welcoming you back in...

Pigeon Forge, Tennessee
Reviewed April 29, 2013

Flew to Sacramento for business southeast of the city and needed a place to stay somewhere in between. Elk Grove seemed to be a nice spot in between. I arrived early ( 10 am) but couldn't check in( they said check-in wasn't until 3pm). I have encountered this at other places and that wasn't a big deal, though it would...

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Helpful?
Thank RedSkelton
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. Thank you for your kind words about the staff. They strive to provide each of our guests with a "home away from home" experience. Still, I am sorry to hear that you experienced some issues with your guest room, specifically the coffee maker was not working and...

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Elk Grove

Address: 2201 Longport Ct, Elk Grove, CA 95758-7126
Location: United States > California > Elk Grove
Price Range: $101 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Sacramento - Elk Grove 2.5*
Number of rooms: 92
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Also Known As:
Extended Stay Elk Grove
Elk Grove Extended Stay
Extended Stayamerica Sacramento
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Questions & Answers

Questions? Get answers from Extended Stay America - Sacramento - Elk Grove staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a top level room...away from the stairwell. There is an elevator.”
 of 5 bubbles 667nadiner, Dec 23, 2016 | Read review
“Would not suggest they stay here.”
 of 5 bubbles skidve007, Sep 1, 2016 | Read review
“As always, the upper floors will be more quiet.”
 of 5 bubbles richardhE2393QP, Aug 20, 2016 | Read review
“DO NOT STAY IN ROOM 216- completely smelled of smoke.”
 of 5 bubbles CKinDC, Aug 12, 2016 | Read review
“You should have a top floor for quiet and ask for a handicap room if needed.”
 of 5 bubbles poppadub17, Mar 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question