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We chose this hotel because of the price and location. The king-sized bed was extremely firm and the paper-thin mattress cover was queen sized. We simply needed a place to sleep (didn't use the kitchen at all), but the uncomfortable bed had me tossing and...More
Response from Manager_11525, General Manager at Extended Stay America - Sacramento - Elk GroveResponded January 21, 2014
Thank you for your recent review of your stay. I sincerely apologize for your uncomfortable stay . In response to your feedback, I am checking all beds and padding cover to ensure they are same size as mattress and breakfast items are restocked as needed....More
This is a hotel brand I will never return to because of the bad experience. This was the worst value for my $-motel 6 is an upgrade! It supposedly includes breakfast, and does not specify online but it's "grab and go" and there were 4...More
3 Thank sarahsocal12
Response from Manager_11525, General Manager at Extended Stay America - Sacramento - Elk GroveResponded November 25, 2013
Thank you for your recent review of your stay. I am sorry to hear that your experience staying at our hotel wasn't pleasant. As this hotel’s manager, I can assure you that I will look into the problem mentioned to ensure your experience is not...More
This ESA is in great shape--newly renovated, clean, well equipped, and conveniently located with the 5 and 99 highways nearby and a Starbucks right around the corner. Check-in staff was good but they did tell me they didn't have any nonsmoking rooms for me because...More
2 Thank flyermontana
Response from Manager_11525, General Manager at Extended Stay America - Sacramento - Elk GroveResponded November 8, 2013
Thank you for taking the time to write a review of your stay. We appreciate you letting us know that you found your room and our hotel overall to be fresh as well as clean . As well, I am glad that you enjoyed our...More
The staff is top notch! always happy and heapful. they take a lot of care to make sure that your stay is as comfortable as the newly remodeled rooms throughout the property! the parking is very convenient and well lighted. the price is well worth...More
Response from Manager_11525, General Manager at Extended Stay America - Sacramento - Elk GroveResponded November 1, 2013
I appreciate you taking the time to write such an awesome review. I am glad to read that you were pleased with your stay and the staff, we try to meet all of our guests needs.
Thank you again for your kind words. The staff...More
I've stayed at extended stay America Elk Grove many times for business and family. When I'm in the area I like to stay at this hotel. Sofia is great she is always helping me with what ever I need, and greets us always with a...More
Response from Manager_11525, General Manager at Extended Stay America - Sacramento - Elk GroveResponded October 29, 2013
Thank you so much for sharing your experience with us. It's great to hear that you love to stay with us and we enjoy seeing you. We appreciate you choosing our hotel. I am proud to hear that Sofia provided you with excellent customer service....More
$104 - $157 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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