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Extended Stay America - Sacramento - Elk Grove

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Extended Stay America - Sacramento - Elk Grove
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98 Reviews from our TripAdvisor Community

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Showing 98: English reviews
Saint Helens, Oregon
Level Contributor
70 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We would like to say that this hotel was very clean! Even the Hallways and elevator get cleaned. The vestibule was even seen to be vacuumed! Having a kitchen and all the necessary items to make your own food is very nice! That said you only get coffee (very good!), muffins, and breakfast bars in the am. We made eggs,... More 

Helpful?
Thank Richard H
Irvine, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This place is absolutely horrible. The rooms were filthy, they smelled like smoke, and nothing was clean. The worst of it was dealing with the manage, Prassad, who was rude and dismissive. After we complained of the very strong smell of smoke in the room, he promised to check it out and call us back,- but of course never did.... More 

Helpful?
2 Thank CKinDC

Travelers are raving about these Elk Grove hotels

Foster City, California
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We booked three rooms for this past weekend. Despite negative reviews we found this to be a clean and quiet hotel in Elk Grove. Room were large and included a small stove, sink, and large refrigerator. Well located right off the freeway.

Helpful?
Thank James K
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review. I'm glad you enjoyed the size of the room and the fully equipped kitchen. Thank you for choosing to stay with us despite neagtive reviews. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. More 

Murrieta, California
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

So happy that this is a pet friendly hotel. We have 2 big dogs and needed somewhere to stop for the night. They have a reasonable pet policy since we have 2 big dogs. The room was clean and spacious. The facility was Very good, safe location. Highly recommend.

Helpful?
Thank CatRangel
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

We appreciate you taking the time to write a review. I am pleased to read that we were able to accommodate you and your dogs well. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. More 

Irvine, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

Our room was not ready at 4 pm when check in time was 3:30 pm. Most importantly, the hotel smelled horribly throughout of cigarette smoke even though the rooms claimed to be nonsmoking. The rooms were dilapidated and filthy. This type of trash should not be sold by anyone. The manager Prasad was not helpful. We lost a night of... More 

Helpful?
1 Thank Kaleidoscope
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

I had a non smoking room. And it smelled like smoke. Not impressed. The staff was moderate at best. Breakfast was a joke. Not impressed for the price. I was traveling on business and wanted to give this place a try. Save your time and energy, pay a little extra and go somewhere else. Hampton Inn is close by, even... More 

Helpful?
1 Thank streamingmedialive1
Salt Lake City, Utah
Level Contributor
56 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
2 of 5 stars Reviewed June 15, 2016

It actually takes a lot for me to give a poor rating to a hotel, but this particular Extended Stay deserves it. We were in town for business and needed a place to stay, arriving somewhat late (around 10pm). When we got there, a very apologetic front desk person told us that our room was given away, because we hadn't... More 

Helpful?
Thank rony_bonbony
Corpus Christi, Texas
1 review
1 of 5 stars Reviewed June 13, 2016

Broken lights in the room (3 non-functioning lamps), numerous red stained spots on the carpeting, some kind of smeared stain on the front of a fake-leather chair, and a broken shower head. This place is not kept up at all. What a dump. I was shocked when I arrived. I phoned about the lights and reported it, but they didn't... More 

Helpful?
Thank dadhominem
1 review
1 of 5 stars Reviewed June 12, 2016

Our room was not ready after we arrived well after check in. They did not have the room I reserved available once I arrived, so they downgraded my room without adjusting the price. When I went to my new room, they had given me keys to someone else's room (indicated by the food on the counter, the clothes on the... More 

Helpful?
Thank Erin Y
Pleasant Hill, California, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 31, 2016 via mobile

We played in a baseball tournament nearby so 5 families booked rooms at this hotel. Our 2nd game went late so we called for late check-in and were told not to worry as there is 24 hour staff. 4 families arrived simultaneously at the front desk to check in. The first found out they did not get the room they... More 

Helpful?
1 Thank Anne H
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Sacramento - Elk Grove

Address: 2201 Longport Ct, Elk Grove, CA 95758-7126
Location: United States > California > Elk Grove
Price Range: $82 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Sacramento - Elk Grove 2*
Number of rooms: 92
Reservation Options:
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Also Known As:
Extended Stay Elk Grove
Elk Grove Extended Stay
Extended Stayamerica Sacramento
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