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Holiday Inn Express Elk Grove

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Traveler (2)
Room & Suite (22)
Dining (3)
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Overview
  • Excellent34%
  • Very good44%
  • Average10%
  • Poor8%
  • Terrible4%
Travelers talk about
“typical hie”(3 reviews)
“room was clean”(9 reviews)
“pancakes”(6 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
2 Star Hotel
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Additional information
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Offers from Holiday Inn Express Elk Grove
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (112)
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38
45
12
9
5
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All reviewstypical hieroom was cleanpancakesno availshower towelsgreat stopparking lotunder constructionhard boiled eggsyogurtgood sizeshopping and restaurantsother hotelsnice hotelpool and hot tubfree breakfasthotel room
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1 - 5 of 109 reviews
Reviewed March 3, 2018 via mobile

Room was dirty. When we arrived the bathroom looked like it hadn’t been cleaned. Urine on the toilet, toothpaste and soap on the counter. I wiped everything down myself. Towels were also not great. One day the room wasn’t even cleaned. One bath towel had...More

Thank worldview2016
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded March 6, 2018

We apologize for the fact that there seems to have been a number of issues with your room and the servicing of it during your recent stay with us. We are disappointed that our housekeeping team made such errors, and we will discuss your review...More

Hotel's Favorite
Reviewed November 18, 2017 via mobile

I have been to this hotel more than 7 times and each time, it only gets better and better. It has gone through extensive renovations and it's new look is captivating. Looks could be deceiving but however this hotel is different. They are proactive and...More

1  Thank X8817NWvictorf
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded November 20, 2017

Hi Victor, Thank you for staying with us once again, we are delighted to be your hotel of choice in this area. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes...More

Reviewed February 28, 2018 via mobile

Very clean good breakfast excellent Starbucks coffee a snack bar gym pool. Located next to old navy a and ULTA all that's great but the staff made it awesome but very business during the week lots of meeting and corporate events there but on federal...More

Thank Amber B
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded March 6, 2018

Hi Amber, We pride ourselves on providing excellent customer service to our guests, so we are delighted with your review, thank you! We are thrilled that you had such a lovely time with us, and we hope that you will have another opportunity to stay...More

Reviewed February 6, 2018 via mobile

I decided to take my grandchildren to Apple Hill which is the Placerville on the way we decide to stay and this Holiday Inn Express in Elk Grove California period always so unsatisfied what this location I will never stay there again and I will...More

Thank krysheila99
Response from GuestXperienceTeam, Guest Relations Manager at Holiday Inn Express Elk GroveResponded February 11, 2018

Hi Sheila, Thank you for choosing to stay with us recently, and for taking the time to leave your review. We are very sorry that your room had a couple of plumbing issues, and we apologize for the inconvenience that this caused you. Please rest...More

Reviewed January 20, 2018

I've stayed at a dozen different Holiday Inn Express hotels in the US and Canada. This one is not up to the usual standards. There was no one at the front desk when I arrived just after 3pm. Had to call out to get the...More

Thank caroleh710
Response from Holiday Inn E, Front Office Manager at Holiday Inn Express Elk GroveResponded January 22, 2018

Dear Guest, Thank you for bringing this to our attention. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have...More

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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Fitness Center with Gym / Workout Room
Pool
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
$143 - $217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Elk Grove
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
$143 - $217 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Family Hotel in Elk Grove
Room types
Non-Smoking Rooms, Family Rooms, Suites
Add Photo Photos
Traveler (2)
Room & Suite (22)
Dining (3)
Pool & Beach (2)
Business Center & Event Rooms (1)
Questions & Answers
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sctr0jan
September 22, 2017|
AnswerShow all 2 answers
Response from Tami K | Reviewed this property |
I know ours had a fridge. I don't remember a microwave in the room but that doesn't mean it wasn't there. You may want to ask the hotel itself. Staff is pretty friendly.
1
Vote
Raymond S
May 16, 2017|
Answer
Response from bestsales123 | Reviewed this property |
Not to my knowledge.
0
Votes
Corina R
November 13, 2016|
Answer
Response from bestsales123 | Reviewed this property |
Queen
0
Votes
Room Tips
"Go elsewhere"
Read review
"Tell them you want a bottom floor if you don't want to walk a lot"
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"Just bring what I mentioned in my review, and you'll be just fine."
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"Roomy & quiet"
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