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Hilton Garden Inn Sacramento Elk Grove

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Hilton Garden Inn Sacramento Elk Grove
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362 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Sacramento Elk Grove
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Showing 359: English reviews
Cathedral City, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family was made to feel at home though-out our stay. The cost are very reasonable for the service provided. Overall the hotel was clean and well maintained. Housekeeping staff were very responsive to our needs. The lobby staff never failed to welcome us when we returned. Breakfast was a bargain for the local area. The Hilton GardenInn - Elk... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Lloyd N
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the beautiful Hilton Garden Inn Elk Grove to your liking and We truly appreciate your kind words!!. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure... More 

Fremont, CA, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

When we visit friend in the Elk Grove area we need a clean safe place to stay with our classic cars. We have found that this hotel is very conveniently located near our friends and shopping. The hotel has a friendly staff, clean rooms and a well lit parking lot. This is our go to Hotel in the Sacramento/Elk Grove... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank David E P
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. You are our most valued guest. We are truly grateful that you selected us as your home away from home on many occasions. Thank you for your feedback on our questionnaire AND THE KIND WORDS!. We will continue our efforts to meet your... More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Rooms were great but had a hard time connecting to WIFI. Breakfast is all you can for $12.50 a person which to me is over priced when your group is more than 2. Toilet handle kept getting stuck in flush mode which was a lil annoying. Pool was great and check out is at 11am.

Helpful?
1 Thank RaiderRon H
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel and Happy Birthday to you!!!!!!. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with the cost of our delicious and plentiful breakfast buffet. Hilton Garden Inn hotels offer a full cooked to order hot breakfast at... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff were so welcoming and the hotel clean fresh and comfortable. Albeit standard Hilton that is a good thing, you what's coming and they do it so well. Didn't eat at this hotel as there were so many local options within walking distance. Thank you

Helpful?
1 Thank Christian P
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience. Glad to hear you enjoy your stay, this is what our team strives for everyday. Next time do try our delicious quesadillas or the many options in our restaurant, you will love it! Have an awesome day! More 

San Jose, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

We found the front desk staff to be rude and disrespectful. The carpets were filthy and stained badly. Once in the room it was cozy. Bring your own cream and sugar because they only provide one packet of creamer and one packet of sugar. Our room did not have a toilet paper holder. Odd.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank carrief457
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

I am sorry you found your room unacceptable. Our team works very hard to keep every room and bathroom clean and stock of all amenities; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback directly with our team. If there is anything else I can... More 

Moreno Valley, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I enjoyed my quick stay and felt everything was great. Had no issues. We were in and out. Bed clean, bathroom clean. Everything worked. Staff were nice. Centrally located to lots of food options and the freeway. GREAT!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Emily N
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the beautiful Hilton Garden Inn Elk Grove CA to your liking. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Front desk lacked welcome and hospitality. Hotel is more meant for business travelers than family/friends stays. It lacked customer attentiveness is a big way. Upon check-in through check out, we didn't matter. Not returning to Hilton Elk Grove location for family stays.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank angelleec
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. I will speak to all of our employees on regards to... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Our room was clean and comfortable,Love the restful bed! The staff was professional and polite. The all you could eat breakfast was a good price, fresh cooked to order and the eating area was very pleasant.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Victoria F
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. We truly appreciate your kind comments. If there is anything else I can do for you, please contact me at the phone number 916-691-1900 or email below Kimberly.albright @hilton.com. Have an awesome week! More 

Navi Mumbai, India
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Was there for 11 days on a business trip. Had a nice time. Good: Nice location-close to restaurants and small market, A small fitness center, in house laundry Nice breakfast, friendly staff. Bad: Location (if you want to be close to Sacramento), a little bit of noise due to freeway

Helpful?
1 Thank clark167
Kimberly A, General Manager at Hilton Garden Inn Sacramento Elk Grove, responded to this review

Your kind comments are what make us strive everyday to see our guest truly enjoy their time away from home and family during business trips, which We know can be difficult. We want to make sure you feel at home. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On... More 

San Clemente, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Great breakfast, very quiet and amazing staff! Everyone was very professional and friendly. Best breakfast for the value, I've ever experienced! I appreciated every part of this experience. Many off site restaurant choices also available within walking distance.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Christine A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Room Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Sacramento Elk Grove hotel is located within walking distance to the Laguna Gateway shopping mall (the largest shopping destination in Elk Grove). And, we're 14 miles from old town Sacramento. Guests at our hotel enjoy complimentary WiFi and wired Internet in every room or suite. Plus, we have an on-site restaurant/bar and lounge, outdoor pool, fitness room, 2,000 sq. ft. of meeting or banquet space, room service, complimentary parking and multi-lingual staff. Microwaves and mini-refrigerators are in all rooms and suites. Parking is complimentary. ... more   less 

Additional Information about Hilton Garden Inn Sacramento Elk Grove

Address: 9241 Laguna Springs Dr, Elk Grove, CA 95758-7976
Location: United States > California > Elk Grove
Price Range: $130 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Sacramento Elk Grove 3*
Number of rooms: 116
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Orbitz, Hotwire, Odigeo, Hotels.com and Travelocity so you can book your Hilton Garden Inn Sacramento Elk Grove reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Sacramento Elk Grove Hotel Elk Grove
Elk Grove Hilton
Hotel Style:
#1 Business Hotel in Elk Grove
#2 Family Hotel in Elk Grove
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