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DoubleTree by Hilton Hotel LAX - El Segundo

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DoubleTree by Hilton Hotel LAX - El Segundo
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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
panipat, India
2 reviews
3 of 5 stars Reviewed 3 days ago NEW

We booked because we know the brand name Hilton I have stayed in their property more than 10 times but this experience wasn't good due to qualify. Staff at reception was very nice and talkative. They can improve service and should mantain the quality of their linen and

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rajeev G
1 review
2 of 5 stars Reviewed 3 days ago NEW

The roem was not clean. Crumbs over the telephone. For the price paid and for the fact it is a HILTON brand expectations are that the room should be very clean. Check in was fine, Location was where I had to go for my business. Only complaint is the cleanliness

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank sandeepsP3160AW
Memphis, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The staff are very friendly. The rooms are clean and the rate is reasonable. This hotel has a 24 hour shuttle service to Airport and located within short distance from the LAX. I will stay at this Hotel next time that I am going to catch a flight from Los Angles International Airport.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank John Y
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thanks for the positive feedback John! So glad to hear your stay went so well. We look forward to seeing you for your next flight! More 

AZ
Level Contributor
45 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel in 2014 and they were going to be doing a renovation. We were excited to be able to stay here again after the renovation. There isn't much evidence of this renovation. They do have an overpriced buffet in the restaurant/bar but other than that it seems like the same hotel. The rooms are nothing special,... More 

Helpful?
1 Thank azzdave
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you for the feedback azzdave. I am sorry to hear that we fell short of your expectations coming back from the renovation. Please feel free to contact me with some specifics so I can better understand your concerns. We are continuing to strive for excellence and any feedback (especially from repeat guests) allows us to focus on specific guest... More 

Herndon, Virginia
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This is the second time I have stayed at this hotel.My previous stay was in September 2014. During that time the hotel was under some sort of renovation. Fast forward to Aug 2016. The renovation is complete, but upon arrival one of the elevators was not working. It wasn't working until the end of my 3 night stay. My room... More 

Helpful?
1 Thank Gwendolyn R
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Gwendolyn, I'd like to offer my apologies for what your experienced in your most recent stay. We are proud of our renovations and it is disappointing that these items overshadowed your welcome back. I have discussed this with our Executive Housekeeper who is working diligently with our team here to ensure special requests are addressed prior to arrival. I am... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The rooms need a lot of updates but at least the bed was comfortable. The staff needs to be trained better and employees have various degrees of experience. I was not happy with the dinner (grilled salmon and faro just don't go well together), the wine was poor. Buffet breakfast was okay - forgot to try their eggs benedict because... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank 855victoriaa
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you for your feedback Victoria. While we strive for providing an experience that makes you feel like family, I am sad to hear that we were unable to provide that for you. Our restaurant is one of our most amazing parts of our recent renovation so hearing that experience was less than expected is definitely a concern that we... More 

Allen, TX, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is my 2nd time at a Double Tree Hilton hotel and they stand behind their mission. I've never experienced any issues with them and both times have been business trips. The beds are always so comfortable and the rooms are clean and the staff is amazing.

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Angela F
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you Angela! It is so great to hear positive feedback about both the rooms and the staff. We love to pass this type of compliment on to the hotel team so thank you for allowing us the option to do such! Cheers! More 

Dubai, United Arab Emirates
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had been to Hilton CA last yeart this season. It was one of the best hotel we stayed in US. We hv fully satisfied with their service and hospitality and in particular the location around. You can blindly choose Hilton as one of the favourite hotel in all respect..

Helpful?
2 Thank Jayapalan K
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you Jayaplan for taking the time to review our hotel and pass on such great compliments. I agree with your review title and it's all because of our fantastic team here! Thanks for passing this on. More 

Windsor Heights, Iowa, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Double Tree in El Segundo while attending a one-week workshop at MicroTek Los Angeles which is conveniently located just two blocks away. We had a great corner room with windows on two walls. I enjoyed the walk to MicroTek, and the hotel is walking distance to restaurants and shopping too. One day I took a 40... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Natalie B
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Natalie, Thank you for taking the time to post such a comprehensive review. Not only does it help us identify ways to celebrate our team (and give Johnny a shout-out), but it allows other travelers a little insight into our quaint downtown. Isn't it a magical place? I'm sorry to hear about your car rental troubles. The next time you... More 

Mission Viejo, California
Level Contributor
207 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Double Tree in El Segundo is conveniently located to several defense companies and LAX. It has convenient free parking and a helpful friendly staff. The desk personnel always acknowledge you upon entering or leaving. Check in and out were quick and convenient. The elevators are very close to the front desk and none of the rooms are far from... More 

Helpful?
2 Thank SOCGAC
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Wow! What a great review with so much detail. We are so delighted that you enjoyed our hotel as much as we do. Travelers like you are exactly what we had in mind when we installed so many electrical outlets so receiving your feedback is great. It wounds like you travel quite a bit and know exactly what you are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located minutes from Los Angeles International Airport (LAX), the DoubleTree by Hilton Hotel LAX – El Segundo is situated in El Segundo's premier business district. This intimate full-service hotel near LAX offers complimentary parking, WiFi and airport transportation. Our welcoming staff will greet you with a warm DoubleTree chocolate chip cookie. Local businesses, including Mattel, Boeing and Oracle, are only a short distance from our hotel. Relax in comfort in one of 216 non-smoking guest rooms, with smoking and non-smoking options available. Watch a favorite program or a movie on a 37-inch flat-screen TV with HD channels. Each room features a refrigerator and a laptop safe. Take care of business using high-speed internet access. Start the day right with a workout in the fitness room followed by a quick bite or a full hot breakfast at the East Grand Bar & Grille or your room. End the day with a refreshing dip in the heated outdoor pool or a relaxing soak in the whirlpool spa. Consider holding an event or meeting in our 4,500 sq. ft. space, accommodating up to 140 guests at our convenient El Segundo hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel LAX - El Segundo

Address: 1985 E Grand Ave, El Segundo, CA 90245-5015
Location: United States > California > El Segundo
Price Range: $165 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel LAX - El Segundo 3.5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Doubletree Hotel El Segundo
Doubletree El Segundo
El Segundo Doubletree
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