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DoubleTree by Hilton Hotel LAX - El Segundo

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DoubleTree by Hilton Hotel LAX - El Segundo
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104 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Atlanta, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Super friendly staff and very accomodating when it came to my unsatifactory room however it must be noted the condition of the first room. I took some pictures when i first got in.. 1. The pillow that the literature was PROPPED UP ON was dirty with light brown streaks of makeup or dirt - Not sure how that was missed... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rachel A
Los Angeles, California
2 reviews
1 of 5 stars Reviewed 1 week ago

Look elsewhere. There are much better places to stay at better prices. Avoid the restaurant. Overpriced and food that is barely mediocre. Hotel is dirty with broken machines / fixtures. Would not recommend to an enemy.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Lisa092299
California
Level Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I went to this hotel for the weekend and it's was very nice. The staffs are so friendly and easy to take care of it. I have a room was very nice with the suite room included the living room. I did went to the bars area was very quiet at late night. I like the bartender is very cool... More 

Helpful?
Thank VIPCA
Keller, Texas
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was in walking distance to several corporations. It was very clean and the rooms had been updated. The shower had 2 shower heads and it actually had strong water pressure, which is a unusual for CA. The hotel had free parking. I would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Angela N
Seattle, WA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago

I have stayed here multiple times. Every single time when I land at LAX I call them and they say the shuttle will be there in 15-20 and it is invariably 40-50 minutes. They do not apologize about this either. I will not be staying again - absolutely unacceptable service

Helpful?
Thank Iloveffmiles
Euharlee
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

There were some good and some bad. For the area , it is very conv to the airport. Just right up the street. The noise of the planes did not bother us at all. We hardly heard any noises. The price was reasonable at 189.00 per night. This was on the 3 day memorial day weekend. I guess all in... More 

Helpful?
Thank Georgiaman0
Tiffany_Andrade, Director of Guest Services at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Georgiaman0, Thanks so much for taking the time to write about your recent experience on TripAdvisor. We greatly appreciate knowing where we may have fallen short so that we can improve and create a better atmosphere. We apologize if we did not communicate to you clearly about the incidental hold on your credit card. As you mentioned, it varies... More 

Port Charlotte, Florida
Level Contributor
148 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is nice. Staff were friendly and helpful. Room was good size, clean and comfortable beds. Shuttle to airport was very good. Only draw back is if you dont want to eat in the restaurant and did not drive there everything is about a half a mile or more.

Helpful?
1 Thank erawson77
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Erawson77, We really appreciate that you've taken the time to write a review about your recent stay. We're so glad that you enjoyed our comfortable beds and that our staff were friendly and helpful! Come back again soon! Thanks again! More 

San Diego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Very nice hotel. Guest room was quiet -not even hearing planes from nearby LAX. Wifi was good in the room. Gym was very nice with modern treadmills and equipment. Pool was larger than a normal hotel pool in this area, and relaxing.

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Tami R
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Tami R, Thanks so much for taking the time to write a review about your recent stay! We really appreciate your feedback and we're so happy that you had a relaxing stay with us. We're also glad that you enjoyed our junior Olympic-sized pool, which we're proud to claim as the only one in El Segundo. We hope to... More 

El Segundo, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We like staying at this Doubletree Hotel when traveling. It's clean, quiet and the staff is great. They provide a free shuttle to and from the airport which is part of the reason why we choose this location

Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Marshon M
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you for the great review Marshon! We agree with you and think the team here at DoubleTree is great, and it's wonderful to see our loyal guests recognize them, too. We will gladly pass these comments on to everyone. We look forward to having you stay with us the next time you need a lift to the airport! Thanks... More 

Atlsnta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Staff was friendly and lobby/ pool were very nice. Dark dingey and creepy hallways that smell dirty. rooms are average but bed seemed unclean. Overall a decent stay for its value, but cleanliness is important so I would not stay again nor recommend it

Review collected in partnership with DoubleTree by Hilton

Helpful?
2 Thank Gabriela G
Jordan A, General Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you for your comments from your recent survey Gabriela. As you completed the Hilton post-stay survey, we are able to identify the location of the hotel which you stayed and follow-up with the individuals who serviced your room. I sincerely apologize that the cleanliness was not up to the standard that you expect and assure you that we will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located minutes from Los Angeles International Airport (LAX), the DoubleTree by Hilton Hotel LAX – El Segundo is situated in El Segundo's premier business district. This intimate full-service hotel near LAX offers complimentary parking, WiFi and airport transportation. Our welcoming staff will greet you with a warm DoubleTree chocolate chip cookie. Local businesses, including Mattel, Boeing and Oracle, are only a short distance from our hotel. Relax in comfort in one of 216 non-smoking guest rooms, with smoking and non-smoking options available. Watch a favorite program or a movie on a 37-inch flat-screen TV with HD channels. Each room features a refrigerator and a laptop safe. Take care of business using high-speed internet access. Start the day right with a workout in the fitness room followed by a quick bite or a full hot breakfast at the East Grand Bar & Grille or your room. End the day with a refreshing dip in the heated outdoor pool or a relaxing soak in the whirlpool spa. Consider holding an event or meeting in our 4,500 sq. ft. space, accommodating up to 140 guests at our convenient El Segundo hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel LAX - El Segundo

Address: 1985 E Grand Ave, El Segundo, CA 90245-5015
Location: United States > California > El Segundo
Price Range: $158 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel LAX - El Segundo 3.5*
Number of rooms: 216
Reservation Options:
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Also Known As:
Doubletree Hotel El Segundo
Doubletree El Segundo
El Segundo Doubletree
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