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Embassy Suites Los Angeles Intl Airport South

Traveler (442)
360
Panoramas (19)
Videos (1)

About

#10 of 14 hotels in El Segundo
Location
Cleanliness
Service
Value
This all-suite LAX Airport Hotel offers 349 newly renovated two-room suites, complimentary cooked-to-order breakfast, free evening reception*, and free shuttle service to/from Los Angeles International Airport as well as amenities including an indoor pool, fitness center, and business center.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range
Hotel links
Visit hotel website
Hotel deals

Location

Full view
55Somewhat walkable
Grade: 55 out of 100
34Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
2,083Reviews
42Q+A
100Room tips
Traveler rating
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Popular mentions
This was not what I expected for a Embassy Suites. Room was so loud from traffic and planes! We switched to the other side of the hotel but there were people in the lobby being so loud until 12:00 am! Surprised hotel staff did nothing about it! We did not get much sleep here! No
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Response from GuestServicesLAXES, Guest Relations Manager at Embassy Suites Los Angeles Intl Airport South
Responded 4 days ago
Dear 731jeanettep, We are terribly sorry about the disturbance caused from the loud noise from both outside and inside of the hotel. We understand your frustrations and we will take your feedback into serious considerations as to find out what happened and why the staff did not resolve the issue. We have security that patrols the hotel and ensures there aren't anyone causing disturbance to other guests. We are truly very sorry the inconvenience however, we are glad you got to enjoy the full cooked to order breakfast. Thank you for taking time to leave us a feedback.
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Hotel's Favorite
This was a great place for a group stay. The staff was fantastic and so easy to work with. I can't say enough good things about our group coordinator, Danielle. She was there whenever we needed anything. The free airport shuttle was great. The breakfast was one of the best
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Response from GuestServicesLAXES, Guest Relations Manager at Embassy Suites Los Angeles Intl Airport South
Responded May 12, 2019
Dear MissS4, Danielle is awesome. Thank you for your kind words, I will definitely pass this to our sales and catering. I'm thrilled that you got a chance to enjoy the complimentary cooked to order breakfast and evening social. Complimentary cocktail hour is definitely a great place to wind down and if isn't enough then our in house bistro & bar will definitely do the trick :) Thank you so much for reviewing our hotel and we cannot wait to welcome you back!
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Bumble bees in the bathroom! Booked two suites on Mach 27- 29, 2019 and both rooms had this problem. We reported the problem but we never saw maintenance person. Checked out early. Since we booked through third party site the hotel did not want to compensate for the
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Response from GuestServicesLAXES, Front Office Manager at Embassy Suites Los Angeles Intl Airport South
Responded 6 days ago
Thank you for taking the time to share your feedback. We're very sorry to hear we fell short of expectations. We take these matters seriously and we'll be looking into the issue. We hope that the next time you stay with us it will be a much better experience. Thank you again for sharing your comments with us.
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Rooms not thoroughly clean, tub was clogged and no staff available for assistance. My daughter woke up and saw that her pillow was covered in mildew. The staff were in my opinion, racist and not wanting to help in any manner. Don’t stay here.
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Review collected in partnership with Embassy Suites Hotels
Response from GuestServicesLAXES, Manager at Embassy Suites Los Angeles Intl Airport South
Responded 5 days ago
Thank you for taking the time to share your feedback. We are very sorry that your experience fell short of expectations. This is definitely not acceptable and we will be investigating this issue. We hope you will consider staying at our property again. Thank you again for sharing your comments with us.
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The property is located very close to LAX which is pretty convenient! It’s a nice, luxury, very well decorated hotel with spacious, clean rooms, friendly staff and exquisite amenities to offer! I would highly recommend it!!!
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Review collected in partnership with Embassy Suites Hotels
Response from GuestServicesLAXES, Manager at Embassy Suites Los Angeles Intl Airport South
Responded 5 days ago
Glad to hear you enjoyed your stay! We look forward to welcoming you again to our property again in the future.
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PRICE RANGE
$164 - $287 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
embassy suites el segundoel segundo embassy suites
LOCATION
United StatesCaliforniaEl Segundo
NUMBER OF ROOMS
349
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