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Extended Stay America - Los Angeles - LAX Airport - El Segundo

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Extended Stay America - Los Angeles - LAX Airport - El Segundo
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71 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Los Angeles - LAX Airport - El Segundo
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Showing 58: English reviews
Davie, Florida
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed March 23, 2016

This is my 1st time at this hotel, my room (168) was like a 1 bedroom apartment. The king size bed is large enough to sleep 3 people, bathroom is nice with wood floor. I love the room has a mini kitchen with eating area, full refrigerator, microwave, stove, & sink. There is no need to eat out, buy groceries... More 

Helpful?
Thank H M
Santa Fe, New Mexico
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed February 13, 2016

The location in El Segundo right off the 105 freeway is convenient. Not far from the beach, either. And there's free parking, a rarity in the LA area now. However, our room (a Queen non-smoking room) was small, smelled strange (probably from a chemical used to mask a previous smoker), and although it was a suite with a kitchenette, it... More 

Helpful?
Thank jim_from_sf
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo, responded to this review

Thank you for taking the time to write a review of your stay. I appreciate your comments about our location; however, I sincerely apologize that we failed to meet your expectations. In response to your feedback, I will make sure we are thoroughly inspecting rooms prior to guest arrivals as well as responding to guest needs in a timely manner.... More 

Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed February 8, 2016

Extended stay is five minute drive to LAX. Tidy little rooms with full fridge, kitchenette , microwave and kitchen utensils on request. It is beside Ralph's supermarket and has bank Starbucks and may eateries within 5 minute walk excellent location.

Helpful?
Thank jmack50
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you had a wonderful experience at our hotel! I truly appreciate your kind comments regarding our fully equipped kitchens and convenient location. Once more, thank you for posting your review. We look forward to having you visit with us again in the... More 

Saint George, South Carolina
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed February 2, 2016 via mobile

The hotel has no outstanding qualities. Cleaning Service is weekly for extended stays. Cheap for the area. The best thing is that it's within walking distance of grocery and restaurants. It's located in a very safe location. Parking is adequate. Rooms are clean. I would stay again if only for the rates.

Helpful?
Thank S_Hazeltine
Phoenix, Arizona
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed January 19, 2016

The room was not very clean... There were noticeable cobwebs in the bathroom, streaming from the light to the walls... The floors were dirty, I was stepping on things that should have been vacuumed... They got our room incorrect... we booked a non-smoking suite for five people and got a smoking suite because that is what they had in their... More 

Helpful?
Thank Candice C
Victor Harbor, Australia
1 review
1 of 5 stars Reviewed October 24, 2015

Toilet was blocked and overflowed, no other room was given to us and no refund given. We continued to ask for our refund when we arrived home and they said we did not stay in that room number which had the bocked toilet.

Helpful?
Thank ken s
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our apologies that your stay was not to our company’s high standards. In response to your feedback, I will make sure we are reviewing our room inspection procedures. Thanks to your feedback, we can continue to work on providing an exceptional stay... More 

Perth, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed October 20, 2015

Two couples booked here for an overnight prior to flying home to Australia and used a consolidator site. Beds were like bricks, continental breakfast is a joke, our hairdryer did not work and our friends' toilet overflowed. Cleaners told them the plumbing had been a problem for weeks. Told us to go to the other site if we wanted any... More 

Helpful?
Thank kobecat1
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. To uphold our company's high standards, I will retrain our staff to ensure that all of our rooms are cleaned thoroughly and that everything is functioning properly. We continually work to... More 

Seattle, Washington
Level Contributor
61 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed September 9, 2015

First off the location of the hotel is great. There is plenty of parking and it is close to grocery stores, etc. The front desk staff was friendly and polite. It looks like they have some a few updates. New paint, new flooring. which is where the good stops. There was a very en-grained smell of old cigarette smoke. It... More 

Helpful?
Thank BaronMIke
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo, responded to this review

Thank you so much for posting a review of our hotel. We appreciate you letting us know about the condition of the mattress and peeling bathtubs. We are in the process of replacing new mattresses and resurfacing the bathtubs. We are sorry for this issue, but are happy to read that we provided you with good customer service. Once more,... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 24, 2015 via mobile

Nice and clean . Service is excellent and Starbucks , Ralphs & the Train Station very close to walk by . If you need ectra item you just call and go to the Front Desk to pick up . No too far from LAX Airport .

Helpful?
1 Thank Joseph C
Manager_11525, General Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo, responded to this review

Thank you so much for posting a review of our hotel. I'm so pleased to hear that you enjoyed your stay with us. I will be sure to share your review with our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

Orange County, CA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 2, 2015

I was forced to search for a hotel to sleep in near the airport because my airline overbooked my flight and they asked me to book my own room so that they could reimburse me. Basically, I booked this hotel because they were the only ones that answered the phone and had availability. I requested a non-smoking room, but I... More 

Helpful?
Thank margot1978
Manager_11525, Manager at Extended Stay America - Los Angeles - LAX Airport - El Segundo, responded to this review

Thank you so much for posting a review of our property. We are sorry for this issue with the odor of smoke in your room , but are happy to read that we provided you with great customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Parking Fees: $15/day for stays of 1-6 nights. $5/day for stays of 7+ nights. ... more   less 

Additional Information about Extended Stay America - Los Angeles - LAX Airport - El Segundo

Address: 1910 E Mariposa Ave, El Segundo, CA 90245-3457
Location: United States > California > El Segundo
Price Range: $125 - $214 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Los Angeles - LAX Airport - El Segundo 2.5*
Number of rooms: 151
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Also Known As:
Homestead Studio Suites El Segundo
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