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Hilton Garden Inn LAX/El Segundo

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Hilton Garden Inn LAX\/El Segundo
Hilton Garden Inn LAX/El Segundo
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1,470 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
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Reviewed 3 days ago NEWvia mobile

At Hilton Garden Inn (LAX) they had amazing food for breakfast. Also they had coupons for your breakfast. They also have really really nice staff there! Whenever you need a shuttle they will come or you can just text the hotel and they will call the shuttle to pick you up.

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Helpful?
Thank sunshinepinklove
Management response:

Dear sunshinepinklove, Thank you very much for sharing your feedback regarding your recent stay with us. I am glad that you enjoyed your stay, and got to experience our breakfast & amenities. Look forward to see you next time you visit this area, Cordially, Juan Navarro-Sigala General Manager

HOTEL’S FAVORITE REVIEW
Reviewed 1 week ago via mobile

Amazing time. Shuttle picked us up promptly from the airport. Text communication was via text messaging from the hotel staff's front desk. Estimated shuttle time arrival was messaged and where to wait. Hotel is clean and bright. Checkin was a breeze. Our room was on 2nd floor and very spacious and well maintained by staff. Morning breakfast to start the...

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Helpful?
Thank RichChichLet
About Hotel's Favorite Review
Management response:

Dear RichChichlet, THANK YOU very much for your comments regarding your recent stay with us, and for describing all the amenities, location benefits, and customer service level at our property. I am glad that you have enjoyed your stay, I have shared your feedback with our associates, as it helps us not only recognize their hard work and dedication, but...

Reno, Nevada
Reviewed 3 days ago NEWvia mobile

On our first night at this hotel my wife, myself and our 7 month old daughter took the shuttle to a restaurant. The desk clerk, Octavio and the manager Juan assured us that a return ride would be no problem. After our meal we called for a ride back and Octavio said the shuttle would be there in twenty minutes....

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Helpful?
Thank Frank G
Management response:

Dear Frank G, Thank you for taking the time to share your experience about your recent stay at our hotel. As a HHonors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations, when you had to wait for our shuttle to pick you up from...

Buffalo, United States
Reviewed 3 days ago NEW

Nothing notable either way. Generally, my preferred place to stay in the El Segundo area. Can be a little noisy, but, overall comfortable, clean and with the usual Hilton Garden amenities. Will stay here again.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Robert T
Management response:

Dear Robert T. Thank you for taking a moment to share your experience. I am happy to hear you enjoyed your stay with us. We look forward to welcoming you back to our hotel in the future. At Hilton Garden Inn, we promise to do whatever it takes to ensure you are satisfied. You Can Count On Us. Guaranteed.

San Ramon, California
Reviewed 5 days ago NEW

My wife, 7 yr. old and myself had reservations and checked in the late evening. We were tired from air travel delays and ready to hit the bed. Place was nice in appearance and the guy at the desk gave us room 159 - ground floor - yeah, my wife and son walked to the room while I parked the...

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Helpful?
Thank Dudesdad
Management response:

Dear Dudesdad, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me at your earliest convenience for me to further...

Amarillo, United States
Reviewed 5 days ago NEW

Stayed at Hilton Garden Inn while visiting a friend. It has a very convenient location to LAX and other locations in the LA area. Comfortable, quiet, clean, good service. I was able to visit friends and spend beech time in Malibu, Manhattan Beech and visit the Getty Center.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 0kurto
Management response:

Dear Okurto, Thank you very much for taking the time to share your experience regarding your recent stay with us. I am happy to hear that you enjoyed it, and took advantage of our central location for your sightseeing. I have shared your kind comments with our staff during our daily training huddle. Look forward to see you next time...

Reviewed 1 week ago via mobile

A very high-quality consistent place to stay. First and foremost, the people are exceptionally nice. The omelette chef is very good, the waiter was very good, and the people the front desk are always very helpful. Room is simple, with the fridge, and always clean. Only issue I've ever had is sometimes the air-conditioning wall units are a little loud.

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Helpful?
Thank David G
Management response:

Hello David G., Thank you for taking the time to provide us your comments regarding your recent stay at our hotel, it is from direct feedback like yours that we are able to improve and better ourselves. I have shared your kind comments with our staff during our daily training huddle, to make them aware that our guests notice their...

Canada
Reviewed 1 week ago

Our vacation stay was wonderful from start to finish. When we arrived at LAX, we received a text message from the hotel with instructions for shuttle pick-up. This was a first for us and it worked like a charm through text massaging from the instruction to the estimated time of arrival of the shuttle and where we need to wait....

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank C5033RYrichardn
Management response:

Dear C5033RYrichardn, WOW, thank you for a wonderful review, and for letting us know that our staff delivered the level of service expected from our guests. It is our goal at Hilton Garden Inn LAX-El Segundo to do "Whatever it takes to take care of our guests", and it is nice when we are able to share the results with...

Arcade, United States
Reviewed 1 week ago

I like the Hilton Brand and this hotel delivered. I love the quiet area just out of LA. Convenient to train and many places to eat. Feel very safe and comfortable walking alone. Very convenient to airport with free shuttle. Many places to hold small impromptu meetings over a drink.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Margaret P
Management response:

Dear Margaret P., Thank you for being a Hilton loyal customer, and as you stated, we at Hilton Garden Inn LAX-El Segundo are committed to do whatever it takes to ensure our guests have an excellent experience during their stay with us. Thank you for taking the time and sharing your comments regarding your stay with us. Look forward to...

Reviewed 2 weeks ago via mobile

It was a lovely stay but room for improvement. Room was really big, hairdryer was actually really powerful. Pool was good, small but nice enough. Bad sides: hidden fees, late check out was $79 room service was $2 plus 18% which was a bit of a joke so Didn't use it. Food portions were good value and big for myself....

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Helpful?
Thank Jess I
Management response:

Dear Jess I, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available

Additional Information about Hilton Garden Inn LAX/El Segundo

Address: 2100 East Mariposa Avenue, El Segundo, CA 90245
Location: United States > California > El Segundo
Price Range: $148 - $278 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn LAX/El Segundo 3*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hilton Garden Inn Lax/El Segundo Hotel El Segundo
Hilton Garden Inn El Segundo
Hilton El Segundo
El Segundo Hilton
Hotel Style:
#1 Family Hotel in El Segundo
#1 Best Value Hotel in El Segundo
#1 Business Hotel in El Segundo
#2 Romantic Hotel in El Segundo
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn LAX/El Segundo staff and other travelers.
22 questions
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Questions? Get answers from Hilton Garden Inn LAX/El Segundo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any non-smoking”
 of 5 bubbles Dudesdad, 5 days ago | Read review
“Rooms on the 3rd floor away from elevator. 305 was great”
 of 5 bubbles Nattysimps, Jan 24, 2017 | Read review
“Away from the vendor machines / lifts, and not room 210 - no wifi!”
 of 5 bubbles 806andyc, Jan 3, 2017 | Read review
“I recommend rooms on the 3rd floor.”
 of 5 bubbles 290carstenf, Dec 29, 2016 | Read review
“Call Marriott!”
 of 5 bubbles W2051REbrucem, Oct 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question