Holiday Inn Express & Suites El Dorado Hills
4360 Town Center Boulevard, El Dorado Hills, CA 95762-7101
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Room & Suite (57)
Dining (8)
About
Location
4.7
Cleanliness
4.7
Service
4.6
Value
4.5
Stay Smart at the Holiday Inn Express and Suites El Dorado Hills!
Welcome to the Holiday Inn Express and Suites El Dorado Hills, located in the El Dorado Hills Town Center. We are centrally located between the San Francisco Bay Area and South Lake Tahoe in the base of the Sierra Foothills Gold Country. The Holiday Inn Express and Suites El Dorado Hills is 34 miles east of Sacramento International Airport (SMF), just off of Highway 50 with easy access to Downtown Sacramento and Historic Folsom. You will find fine to casual dining, shopping and a Regal IMAX Theater all within a short walk.
Leisure travelers appreciate the Holiday Inn Express and Suites El Dorado Hills' location for its proximity to shopping at the El Dorado Hills Town Center, The Palladio in Folsom and the Folsom Premium Outlets. Red Hawk Casino, The Harris Center and Folsom Lake College and El Dorado Wine Country, are all within minutes of our hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Safe
Telephone
Wardrobe / closet
Private bathrooms
Microwave
Refrigerator
Complimentary toiletries
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
Location
79Somewhat walkable
Grade: 79 out of 100
28Restaurantswithin 0.3 miles
6Attractionswithin 0.3 miles
Contact
4360 Town Center Boulevard, El Dorado Hills, CA 95762-7101
Getting there
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226Reviews3Q+A61Room tips
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I have been going to this hotel for 15 years and in the past year, under Jenna Hoyt’s management, things have gone progressively downhill. On my most recent stay, the hotel had contractors, working on the Wi-Fi, but did not notify the gas until after the fact, so I had a strange man knock on my door and want to “Change my cables”. This was more than a little disconcerting, because I was traveling alone, and he did not look like a Hotel employee. I explain to him that I was on zoom interviews and would be for the rest of the afternoon. I contacted the front desk and they informed me of what was going on, again after the fact. After telling the first man and the front desk that my room would not be available, a second person knocked on my door about an hour later. The really scary part was that the hotel had given these contractors keys to the rooms and he tried to enter my room during my interview. Thankfully, I had the top latch on, and he only got the door open partway. This was so scary for me and the people I was on zoom with, that it took me a minute to get my composure. When my interviews were over, I went to the front desk and asked to speak to the manager. Jenna Hoyt came out with no apology, and started arguing with me about how she needed this done. I was blown away by the lack of professionalism, lack of understanding, and overall rudeness and aggression. I will never stay in this hotel again. My safety and privacy are of paramount importance, and this hotel doesn’t seem to understand either anymore. Oh and icing on the cake, my Wi-Fi wasn’t working at all the following day. Coincidence?!…
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Date of stay: March 2023Trip type: Traveled solo
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hotel Management , General Manager at Holiday Inn Express & Suites El Dorado Hills
Responded 1 week ago
Hi 247shanaf- thank you so much for your feedback about your experience at the hotel. Our guests safety is our top priority. I am very sorry that the contractor with the internet upgrade interrupted your interview and that this made you feel unsafe when he knocked on the door and then when there was no answer tried to enter the room to do the upgrade. I am also very sorry to hear that you did not receive the letter that was written to all of the hotel guest letting them know that we would have contractors working on the internet that would need to enter your during your stay. I also apologize that Jenna was not apologetic or sympathetic during your stay. The hotel did try their best to notify all the guest about the upgrade, and I am sorry that you felt unsafe during your stay. I hope you have a wonderful day.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I recently stayed at this property for two consecutive weekdays. This is a large hotel with hundreds of rooms but only has one elevator. I found myself waiting for the elevator many times. When I checked in the front desk agent was very polite and professional but did not inform me of the lack of housekeeping. So, after my first night, and I left the hotel for the day, then came back in the evening, and found my room was not made up, I was surprised and disappointed. As a frequent traveler I understand about various hotel housekeeping policies in the COVID era, however the property always notifies the guest. I had no idea this hotel did not do any housekeeping unless requested. I should have been notified at check in and or there should be a noticed on the room. The wireless Internet is terrible, very slow, again, much worse than the other Holiday Inns I stay at as a frequent traveler. Finally, the AC unit kept coming on and cycling off and on automatically all night even though I had it turned off. This was a very uncomfortable stay; I am not likely to return.…
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Date of stay: July 2022Trip type: Traveled on business
Value
Service
Sleep Quality
Room Tip: Be sure to inquire about Housekeeping when you check in
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Really nice, New property in good shape. Pool was larger than the typical hotel pool. Plenty of seating areas around the edges for gathering. Our room is larger than the typical hotel room. They did a nice job with the space. It included a cubic refrigerator and a decent size microwave as well as a coffee maker and K cups. Breakfast in the morning was adequate: nothing to write home about but not bad. I think what makes this hotel such a great go back to its location, right off Highway 50 and right by the downtown shopping street with restaurants, shops and a movie theater. Kids could head out with a few bucks to get themselves a treat if they were restless.
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Date of stay: July 2022Trip type: Traveled with family
Room Tip: Does have a small “shop” next to the front desk, just glanced at it but seems to have the basics...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Very pleasant hotel. Front desk was friendly and helpful, room was clean and roomie, quiet, nice pool area, good breakfast bar with plenty to choose from. Great location, close to restaurants and shopping. My only complaint would be that the coffee is too weak!!! It’s a great place to stay.
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Date of stay: June 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We were very happy staying at the Holiday Inn. The staff could not have been nicer, the rooms were clean and up to date, and we enjoyed the full breakfasts each morning. We had absolutely no problems at all, and the friendliness of the desk people was very much appreciated. We would definitely use this Inn again.
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Date of stay: December 2021
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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This overall quality of this hotel has dropped dramatically. The location of this hotel is great, other than that it has no other attributes. When we arrived, there were no towels available for the pool, the internet was down throughout the property and we only had one remote for two TVs in the room. We moved rooms, because of the noise. The manager at the front desk said she would adjust our room rate. We found the rate was never corrected - until after we checked out. I called them in their error. We requested maid service on two separate occasions, but our room was not cleaned until we flagged a maid in the hallway and walked her to our room. Many more issue….too many to list. WE WILL NEVER STAY IN THIS HOTEL AGAIN.
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Date of stay: July 2021Trip type: Traveled on business
Room Tip: Many hotels near the Costco across the street from Palladio - pick one of those instead.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHG Service, Owner at Holiday Inn Express & Suites El Dorado Hills
Responded Aug 1, 2021
Hello lax2cmh, We value our guests like you. You are what makes us strive hard to make our hotels the best we can be. Thank you for staying with us and taking the time to leave us feedback. We are all about giving exceptional service to our guests and are committed to comfort in every way. I'm sorry there were a couple of issues you encountered that spoiled your stay. I know how letdown you must have felt towards the internet was down, having no towels at the pool area, the noise, and the requested maid service. I have conveyed your comments to the Hotel Management to work with the proper departments and the necessary improvements needed on our end. We hope you will join us again in the future and impart a better stay. Safe travels, Deborah R. Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I typically wouldn't stay at a Holiday inn, I'm a self admitted hotel snob. For the type and class of hotel it was pretty good. Has had updates to rooms and lobby. Bed was lumpy and hard but sheets were extra soft. Breakfast had eggs, meat, cereal, yogurt, bagels, and cinnamon rolls. It was ok but too greasy made my stomach hurt. Location has lots of restaurants and amenities around it.
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites El Dorado Hills
Responded Feb 2, 2020
Hello wanderlustforever21, Thanks for the stay and feedback. I am happy that you enjoyed the rooms, and that our location worked for your travel needs. On the other hand, I am sorry to learn about the food quality. I have forwarded your feedback to our hotel management to work on these points raised in your review to give you the best hotel experience in the future. Once again, thank you for staying with us and hope you visit us again. Best Regards, John O Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Traveled on business and this hotel was very nice. Seemed like it could be a new property (not sure though) as it was very clean. The bed was very comfortable and it was in prime location to food and entertainment. I would stay here again!!
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Date of stay: August 2019Trip type: Traveled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here during the recent PG&E blackouts for California wildfire prevention, and I can't say enough good things about this hotel. It's by far my favorite and my go-to in the area. The Wi-Fi is always super reliable, and the hotel offers complimentary breakfast. It also is near so many stores and restaurants for shopping and lunch/dinner, so it's very convenient. El Dorado Hills is a safe area, too, so I never get nervous about my car being parked by the hotel for days at a time either. The pool is nice for warm weather days and the staff is always super helpful. Love it here!
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Date of stay: October 2019Trip type: Traveled on business
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We stayed here last week when we had to leave our SONOMA area home because of smoke and my asthma. It was Halloween and the whole town was filled with children and families in costumes. The breakfast that came with the room price was terrific, even to the point of egg white omelets for special cancer diets. Friendly, helpful staff. Terrific pool and hot tub and very good restaurants within walking distance.
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Date of stay: November 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$160 - $199 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn el dorado hills, el dorado hills holiday inn
LOCATION
United StatesCaliforniaEl Dorado Hills
NUMBER OF ROOMS
93
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Claim Your ListingHOLIDAY INN EXPRESS & SUITES EL DORADO HILLS $135 ($̶1̶8̶1̶) - Updated 2023 Prices & Hotel Reviews - CA
Frequently Asked Questions about Holiday Inn Express & Suites El Dorado Hills
Which popular attractions are close to Holiday Inn Express & Suites El Dorado Hills?
Nearby attractions include Regal Cinemas El Dorado Hills 14 & IMAX (0.2 miles), El Dorado Hills Town Center (0.04 miles), and Runway Boutique (0.3 miles).
What are some of the property amenities at Holiday Inn Express & Suites El Dorado Hills?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Holiday Inn Express & Suites El Dorado Hills?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express & Suites El Dorado Hills?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express & Suites El Dorado Hills?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express & Suites El Dorado Hills?
Conveniently located restaurants include Selland's Market Cafe, Aji Japanese Bistro, and Milestone Restaurant & Cocktail Bar.
Are there opportunities to exercise at Holiday Inn Express & Suites El Dorado Hills?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express & Suites El Dorado Hills?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Express & Suites El Dorado Hills offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Holiday Inn Express & Suites El Dorado Hills?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Holiday Inn Express & Suites El Dorado Hills?
Many travelers enjoy visiting Placerville & Sacramento Valley Railroad (2.5 miles).