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Americas Best Value Inn - El Cajon / San Diego

Traveler (7)
Room & Suite (8)
Pool & Beach (3)

About

Property amenities
Room features
Good to know
HOTEL STYLE
HOTEL CLASS

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
57Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
17Reviews
22Photos
0Q+A
4Room tips
Traveler rating
  • 3
  • 1
  • 0
  • 0
  • 13
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  • English
Room was not clean, Room was very smelly and the Carpet floor is wet and sticky. The room facing the main road is very noisy. The front desk staff did not keep their promise to clean up the room after our complaint.The Hotel's internet has very poor signal wifi.
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Room was not clean, feces still in the toilet bowl and when flushed there was still a ring in the toilet bowl. Phones do not work so in order to complain to the front desk, you have to walk outside and around the building to the front desk. When you do, they simply respond with
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Response from Tamuna T, Public Relations Manager at Americas Best Value Inn - El Cajon / San Diego
Responded Aug 9, 2018
Dear valued guest, Thank you for taking the time to share your valuable feedback. We apologize for the unfortunate issues you encountered during your stay. Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Kindly, Americas Best Value Inn - El Cajon/San Diego
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One of our girls went missing at this establishment. The owner has been uncooperative and even told us to "call the Russian cell phone." They are under investigation but our girl is still missing!!!!!!!! PLEASE DON'T TAKE YOUR KIDS ANYWHERE NEAR HERE!!!!!! Amber if you read
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The lady and her husband in reception were incredibly rude. They shouldn’t be in the hospitality business if that is their way of treating people. They called me 3 times prior to my checkout. First at 10:30 am to remind of checking out, then at 10:45 am literally to ask me...
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Response from Tamuna T, Public Relations Manager at Americas Best Value Inn - El Cajon / San Diego
Responded May 1, 2018
Dear Jade L, Thank you for taking time to share your valuable feedback. It will allow us to improve our service & overall experience. Allow me to apologize on behalf of our hotels for failing to meet your expectations regarding checkout and rude receptionist behavior. We will try to train our staff to behave friendly with the guests. Hope you will give us another chance to provide you superior service and accommodations on your next visit to Americas Best Value Inn - El Cajon/San Diego Hotel. Kindly, Americas Best Value Inn - El Cajon/San Diego
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1) Hasn't been remodeled since...well. probably ever. 2) Wear your socks in the room then throw them away afterwards 3) Park where you can see your vehicle (at least you'll have a chance to catch the tweakers stealing you stuff to trade for a 20-bag 4) Tent town complete with
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Response from Tamuna T, Guest Relations Manager at Americas Best Value Inn - El Cajon / San Diego
Responded Apr 4, 2018
Dear Guest, Thank you for taking the time to share your valuable feedback. We apologize for the unfortunate issues you encountered during your stay. Thank you for staying at our hotel and sharing your feedback with us, it will allow us to improve our service and overall experience. We take pride of the quality of service of our staff, you pointed out areas of improvement that I am personally working on in order to offer a flawless service in each of the areas of the hotel. Because of this, I apologize for the inconveniences you had in your stay and assure you that this isolated situations will be corrected. Sincerely, A&B Hotels
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Album Categories
All photosTravelerRoom & SuitePool & Beach
Photo provided by managementAmericas Best Value Inn - El Cajon / San Diego
Two Queen Beds
Photo provided by managementAmericas Best Value Inn - El Cajon / San Diego
Two Queen Beds
Photo provided by managementAmericas Best Value Inn - El Cajon / San Diego
One King Bed
Photo provided by managementAmericas Best Value Inn - El Cajon / San Diego
One King Bed
Photo provided by managementAmericas Best Value Inn - El Cajon / San Diego
One King Bed
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12
"There are no good rooms in this hotel"
"There are no good rooms in this hotel."
"Do not stay in this place (it is so dirty)..."
"Yes, there was TV in a room, but it did not work. Dirty towels and linens"
PRICE RANGE
$61 - $97 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaEl Cajon
NUMBER OF ROOMS
30
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