Relax Inn And Suites
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Avg. $112 /night, 10/7 - 10/8
$112
per night
$106
per night
$100
per night
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About
4.0
#1 of 5 motels in El CajonLocation
4.2
Cleanliness
3.9
Service
4.1
Value
4.0
Conveniently located just off the 8 Freeway South of San Diego, the Relax Inn & Suites is the ideal El Cajon hotel offering guests affordable and comfortable accommodations.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Baggage storage
Convenience store
24-hour front desk
Self-serve laundry
Wifi
Outdoor pool
Non-smoking hotel
ATM on site
Room features
Air conditioning
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Family
Budget
Location
1220 W. Main Street, El Cajon, CA 92020-4110
Getting there
121Reviews2Q+A23Room tips
Reviews
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Detailed Reviews
We had the best experience here! The gentleman at the front was so nice and pleasant and check-in was fast and easy. Parking is great. The room was cozy and super clean. I was surprised because the rate was extremely reasonable. Because we travel so much for our business, but this room exceeded our expectations, plus they have a refrigerator and microwave, Will DEFINITELY be staying here again.
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Date of stay: November 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager, Agency / Consultant at Relax Inn And Suites
Responded Dec 12, 2020
Dear Melissa, Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to hear that we exceeded expectations at every turn. From our friendly service to our in-room amenities, we're delighted that you loved staying with us, and we look forward to welcoming you back for another fantastic time at Relax Inn and Suites El Cajon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front office managers are always there when I need them,and know me on a first name basis. There is a Denny's in the same lot with a taco shop, ARCO/ampm and 711 across the street. The I-8 highway is right when you exit the parking lot. The rooms are clean & orderly, quiet and easy access. Free HBO and WIFI. This is the only hotel/inn I stay because of the great costomer service. They always take care of me eveytime I stay. Even when I call they know who I am. Great people all around. A+
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Date of stay: January 2015
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Love this place! clean quite and a great place to stay.rooms are clean and management is very friendly. Close to highway so it's convenient to get around to anywhere I need to be.I would recommendIf you need a clean quite place to get away
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Date of stay: February 2015
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This place is terrible...I had booked a non smoking room and received a smoking room at checkin. This room smelled so bad that my daughter and i became ill and all our clothes reeked of cigarette smoke. Because we were staying a few days...i asked the manager for a non smoking room. He said none were available ( even though on the way to the office, i passed a non smoking room that was empty). This place sucks dont stay here
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Date of stay: February 2014Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My Fiance and I are transitioning from Seattle and when the place we were going to stay fell through, we needed a place to stay. We decided to come to the relax inn in El Cajon.
Since arriving we have stayed at a few hotels to get a feel for the area's hotels. We stayed a few nights here and there but then we ended up needing a few weeks stay and decided on here.
The management has been superbly nice and understanding. The items in the rooms have been kept exactly where they were after cleaning. ie: no stealing or moving. Just cleaning.
Every AC has worked perfectly in each room.
There isnt any noise besides the freeway but that isnt loud at all.
No loud neighbors but im assuming it would be dealt with quickly if we were to complain.
We have not used the pool but have seen people using it with children and having fun!
Always Parking. Also shares a space with Denny's.
It is close to two malls and anything else you could want!
25 minutes from the beach!
All in all we would 100% recommend this hotel to anyone staying in the area!
Since arriving we have stayed at a few hotels to get a feel for the area's hotels. We stayed a few nights here and there but then we ended up needing a few weeks stay and decided on here.
The management has been superbly nice and understanding. The items in the rooms have been kept exactly where they were after cleaning. ie: no stealing or moving. Just cleaning.
Every AC has worked perfectly in each room.
There isnt any noise besides the freeway but that isnt loud at all.
No loud neighbors but im assuming it would be dealt with quickly if we were to complain.
We have not used the pool but have seen people using it with children and having fun!
Always Parking. Also shares a space with Denny's.
It is close to two malls and anything else you could want!
25 minutes from the beach!
All in all we would 100% recommend this hotel to anyone staying in the area!
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Date of stay: February 2015Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I usually stay at other properties in el cajon every time I come from AZ but they were sold out so I thought I would try #3 on list but bad choice.
My room had bedbugs I had bedbug bites and I went to office and clerk was rude. Told me I can not change my room all I can do is check out or he will call police on me for trespassing.
Need to have room remodeled and location was not so good either. I would recommend to stay away unless no other choice or love bedbugs.
My room had bedbugs I had bedbug bites and I went to office and clerk was rude. Told me I can not change my room all I can do is check out or he will call police on me for trespassing.
Need to have room remodeled and location was not so good either. I would recommend to stay away unless no other choice or love bedbugs.
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Date of stay: May 2014
Value
Rooms
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestRelationsDept, Public Relations Manager at Relax Inn And Suites
Responded Aug 1, 2014
Dear Valued Guest, First of all, I wish to thank you for taking the time to write this review as we appreciate every opportunity we get to grow as a hotel and customer service provider. If I may, I would like to address some of your issues and concerns with your stay. We have a pest control service that we use as a preventative service. They come twice a month to spray every single room at our hotel to ensure that there are not any undesirable insects. This service will also report any activity, if any, to the front desk. I would like to be clear when I inform you that there were no reports from previous guests, or from the pest control service, about bedbugs being in the room before your stay. Nonetheless, my staff is trained for situations like this and I remember when you came down to the front desk. We did not tell you we you could not move to another room, we informed you that the only other room we had available was a smoking room and that we would attempt to get you into another room as soon as one was available. You said No. We then asked you if you would like our pest control service to come and spray the room so you could have some piece of mind, you said No. I am not sure what other options were available? I hope you reconsider and try us out again on your next visit to San Diego, and I wish to thank you again for writing your review. Regards, Public Relations Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My family was in town for the Memorial Day weekend,our normal El cajon Motel we use was Sold out due to a baseball tournament team as was everyone else. The clerk at check in did not seem very friendly, no eye contact, no smile seemd all they cared about was get our money and out them in a room. Parking lot had a lot of local rift raft moving in and out all night long which was scary to my parents. Freeway Traffic was loud. The rooms were clean and beds comfortable but so are the ones at our normal location, I would say the poor reception at checkin and noise would keep my parents from staying here again and the fact it is a Ma Pa with No rewards type programs
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Date of stay: May 2013Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GuestRelationsDept, Manager at Relax Inn And Suites
Responded Aug 29, 2013
Its unfortunate that your check in experience was not up to your standards. If we may have the name of the associate that checked you in we may further access this occurrence and speak with that representative of our hotel. As a local inn, we regret not having the means to initiate a rewards program, however we do our best to offer special rates to regular customers. Thank you for taking the time to post a review.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
this is the most horriblest hotel ive ever been too. they're bathroom smells. the beds are soo old. they acused me and my 16 year old cousin of breaking their hotel springs under the bed? i weigh less than 125 my cousin is 140. why have a hotel if your bed cant even support 300 pounds total? get a new job hotel owners. your hotel bathroom stinks. floors are sticky. and they accused us of having a beer bottle as well. my aunt was in there and we're under age. why would we drink? they accused of so many things. so like wth? get a new bed, a new hotel and a new job. accusing their customers of doing such things. when we're the customers, arent they suppose to respect us? and our words? we're only kids and we had parents in the room that even said we didnt do anything to our bed, and we didnt drink. so how are they going to continue to say that we did those things they said we did? overall a 0 STAR HOTEL! i recommend NO ONE SHOULD STAY IN THIS HOTEL
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Date of stay: August 2011Trip type: Traveled with family
Value
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I forgot to add this last year when we stayed here in April 2005. This was the worst place we have ever stayed!! Dirty, nasty, poor management. It was in a questionable part of town. The front lobby is locked at dark and then you have to talk to the front desk through the window outside. The furniture looked like they bought it at a yard sale. Dim lighting, plastic on the matresses. We reported our room to the management and they didn't even care what we thought. They just wanted our money and weren't going to let us out of the deal.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed here for two nights too many. We needed an iron which they had, but not an ironing board. The next day, they asked for it back, because someone else needed it. Do they only have one for the whole hotel? The towels and sheets looked dingy. They need to vacuum around the edges of the walls. There were people hanging out in the parking lot and yelling at night. We needed an extra towel and the office wasn't even open early in the morning. I can't believe there were so many good reviews of this place, I would not recommend staying here.
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Date of stay: June 2005
Value
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Its 2 bed room family suite, 1 large leaving room, 1 queen room, 1 rooms with bunk beds and 2 LCD tvs in suites,
Please call on 619-442-2576 if you have further questions
"It would be nice if this particular location install kitchens considering the size of the rooms and the fact that it is considered to be a residential hotel."Read full review
"The hotel is situated close to a very busy freeway,so it is advisable to keep the windows closed at night in order to get a good night's sleep."Read full review
PRICE RANGE
$101 - $128 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
relax hotel el cajon, relax motel el cajon
LOCATION
United StatesCaliforniaEl Cajon
NUMBER OF ROOMS
38
Prices are provided by our partners, and reflect nightly room rates, including any mandatory fees. Taxes not included. Please see our partners for more details.
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Frequently Asked Questions about Relax Inn And Suites
What are some of the property amenities at Relax Inn And Suites?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
What are some restaurants close to Relax Inn And Suites?
Conveniently located restaurants include Hacienda Casa Blanca, Sagmani's Restaurant, and Sombrero Mexican Food.
Are there opportunities to exercise at Relax Inn And Suites?
Yes, guests have access to a pool during their stay.