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1220 W. Main Street, El Cajon, CA 92020-4110
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About

#5 of 20 hotels in El Cajon
Location
4.2
Cleanliness
3.9
Service
4.1
Value
4.0
Conveniently located just off the 8 Freeway South of San Diego, the Relax Inn & Suites is the ideal El Cajon hotel offering guests affordable and comfortable accommodations.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Baggage storage
Convenience store
24-hour front desk
Self-serve laundry
Wifi
Outdoor pool
Non-smoking hotel
ATM on site
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Room features
Air conditioning
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
121Reviews2Q+A23Room tips
Traveler rating
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Melissa Rupp wrote a review Dec 2020
El Cajon, California1 contribution
We had the best experience here! The gentleman at the front was so nice and pleasant and check-in was fast and easy. Parking is great. The room was cozy and super clean. I was surprised because the rate was extremely reasonable. Because we travel so much for our business, but this room exceeded our expectations, plus they have a refrigerator and microwave, Will DEFINITELY be staying here again.
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Date of stay: November 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Agency / Consultant at Relax Inn And Suites
Responded Dec 12, 2020
Dear Melissa, Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to hear that we exceeded expectations at every turn. From our friendly service to our in-room amenities, we're delighted that you loved staying with us, and we look forward to welcoming you back for another fantastic time at Relax Inn and Suites El Cajon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michael Harvey wrote a review Nov 2020
1 contribution
It was a very nice stay. The room was very clean and comfortable. The staff was kind to help with wifi. We would recommend to any weary traveler looking for a safe place to stay. We will return again.
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Date of stay: October 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from General Manager, Agency / Consultant at Relax Inn And Suites
Responded Nov 10, 2020
Dear Michael, It would be a pleasure to host you again at Relax Inn and Suites El Cajon! Thank you so much for putting the spotlight on our clean, cozy rooms, and helpful staff. We'll be here when you're ready to return for another five-star getaway!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jeanne M wrote a review Mar 2019
Boynton Beach, United States2 contributions1 helpful vote
A nice and clean - and very friendly place to stay in El Cajon. Personable hosts - home away from home feel. Close to a gas station directly across the street - also has a car wash . Local restaurants are close by. On and Off highway easy accessibility.
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Date of stay: March 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Pioneer65968240276, Front Office Manager at Relax Inn And Suites
Responded Mar 26, 2019
Hi Jeanne, Thank you for sharing your feedback regarding your stay! I am glad that we were able accommodate a room move for you. Also, thank you for the kind words regarding the hotel amenities and close by business . We are continually trying to improve the our service that we offer. Thank you for staying at the Relax inn & Suites and we hope that you will consider us for your next trip! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anna S wrote a review Oct 2018
1 contribution
Too Dated for me; they still have tube TV. The room was indicated as non-smoking but it totally was a smoking room; it also overly, smelled like perfume. When I woke up next morning, my pijama smelled like cigarette! To turn the shower on, u had to get in the tub & pull really hard to turn on the water. The room needs remodeling for sure. Otherwise nice staff; hotel close to freeway. If u can handle the smell & take being in a very old hotel for one night, it is ok. It did have microwave & frig. It was clean.
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Date of stay: October 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Oct 25, 2018
Dear Anna, Thank you for sharing your valuable perspective. We were happy to deliver the affordable hospitality you needed here in the area. It is, however, unfortunate to read that your room did not match your expectations in every respect. What you have shared will be passed along to our housekeeping team so that we can make sure our rooms are in the condition that our guests deserve. In the future, please feel free to reach out to us here at the front desk and let us know about your concerns. We would more than happy to help ensure you were comfortable. Thank you for kindly noting our staff, our overall cleanliness, and our convenience. We can't wait for our next chance to serve you here in El Cajon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
spiekos28 wrote a review Sep 2018
San Diego, California5 contributions
I love this hotel, it feels like home to me with the welcoming staff and weekly rates available. Could use a bit of renovation, but as expected for the price. Very accommodating staff, and they keep the grounds very safe for their patrons. Excellent central location, close to restaurants, gas, mini mart, and highways.
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Date of stay: February 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Sep 7, 2018
Thank you for taking the time to share your feedback after your recent visit to the Relax Inn & Suites! Our ideal location is one of the many benefits of staying with us, and we're so glad you liked the easy, quick proximity to nearby amenities. We're happy to hear that our team made you feel welcome and comfortable from the moment you arrived until your departure. We can't wait to see you again next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nawnie H wrote a review Aug 2018
2 contributions
Was able to get a room at the last minute customer service was very good the room was clean the bed was comfortable the shower was amazing with really hot water and there's a Denny's next door I would definitely stay there again
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Date of stay: August 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Aug 3, 2018
Dear Nawnie, It was our pleasure to accommodate your last minute travel plans! We're so glad you were satisfied with our neat room, comfy bed, and refreshing shower. We expect you left fully refreshed after enjoying some tasty breakfast at Denny's, and hope you'll come back and relax with us again at Relax Inn & Suites!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cruiseaholicCt wrote a review Jun 2018
El Cajon, California24 contributions9 helpful votes
Convenient location to highway, restaurants, gas stations, shopping and more. Wonderful staff. Clean rooms. There is aRefrigerator and a microwave in each room. But, bring your own hairdryer (not provided).
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Date of stay: May 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Jun 4, 2018
We couldn't be happier to read your five-star review, thanks so much for providing some wonderful feedback. We're thrilled to read that you enjoyed our clean rooms, friendly staff, and convenient location. Also, we're happy to see that you appreciated the refrigerator and microwave that we were able to provide. We do our best to satisfy all of our guests' needs. From our whole team here at Relax Inn & Suites, we're grateful for your business and hope to see you again in the not-so-distant future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michelle G wrote a review Apr 2018
San Diego1 contribution
Pretty good stay. Was happy with the size of room. Cleanliness of the room was done well by the staff, however there were signs that bugs were present in the facility. Customer service was okay. May stay at this hotel again
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Date of stay: April 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled with family
Room Tip: It would be nice if this particular location install kitchens considering the size of the rooms...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded May 1, 2018
Dear Michelle, Thank you for stopping in with us. We really appreciate your insightful, constructive review! It sounds like you rested comfortably and enjoyed a clean, cordial environment. Our housekeeping team appreciates the commendation. Having you back for a future stay would be an honor and we look forward to the opportunity to make your next visit even better! Come back soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave T wrote a review Mar 2018
El Cajon, California1 contribution
We enjoyed the room and experience was ok , however the rooms are somewhat outdated.But we would return again . Staff was friendly and always helpful. There seemed to be a roach problem but it didn’t bother us since the facility needs renovation. We liked the Denny’s discount and enjoyed the food there . The maids were great and always gave us good service . The price was great compared to other local hotels. It was nice to get away from home for a few days and we did enjoy the stay . .The parking lot was well lighted and there was no trouble with and law enforcement issues. The property is right next to the freeway so it was a little noisy outside the room. Thanks again and we hope to return again .
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Date of stay: March 2018
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled as a couple
Room Tip: Remodeling the suites would be great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Mar 30, 2018
Dear Dave, It was a delight to serve you here at Relax Inn & Suites. Hearing that we have earned the pleasure of your potential return is a real treat! We are happy that you felt well cared for, safe, and comfortable. It is, however, evident that we have some room to improve, particularly regarding the pests that you referenced. Our team will be following up with your feedback to resolve any potential issues. We look forward to making some positive changes! Come back and visit us soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
christinejose43 wrote a review Jan 2018
Las Vegas, Nevada1 contribution
The room is simple and clean which is all we wanted...it costs $80 for a double. It's a short drive to parkway plaza and 15 min to San Diego downtown, we liked the location as it's quite and original. The room had a beautiful mountain view, you can see the sun rise in the morning. Check-in was simple and easy, Front desk was so helpful, will stay again when I visit San Diego
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Date of stay: December 2017
Value
Service
Sleep Quality
Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Jan 31, 2018
Dear Christine, It warms our hearts to read that you had such a pleasant experience with us here in San Diego! We're delighted that our well-valued and perfectly located accommodations were ideal for your visit. Nothing beats a view of the sunrise! Thank you for recognizing our service team as well. We work hard to make the difference in our guests' days and would love to see you again here at the Relax Inn & Suites!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$220 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
relax hotel el cajon, relax motel el cajon
LOCATION
United StatesCaliforniaEl Cajon
NUMBER OF ROOMS
38
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Frequently Asked Questions about Relax Inn And Suites
What are some of the property amenities at Relax Inn And Suites?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
Is parking available at Relax Inn And Suites?
Yes, free parking is available to guests.
What are some restaurants close to Relax Inn And Suites?
Conveniently located restaurants include Hacienda Casa Blanca, Denny's, and Sombrero Mexican Food.
Are there opportunities to exercise at Relax Inn And Suites?
Yes, guests have access to a pool during their stay.