Relax Inn And Suites
1220 W. Main Street, El Cajon, CA 92020-4110
Full view
View all photos (25)25
Room & Suite (11)
Dining (2)
About
#5 of 20 hotels in El Cajon
Location
4.2
Cleanliness
3.9
Service
4.1
Value
4.0
Conveniently located just off the 8 Freeway South of San Diego, the Relax Inn & Suites is the ideal El Cajon hotel offering guests affordable and comfortable accommodations.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Baggage storage
Convenience store
24-hour front desk
Self-serve laundry
Wifi
Outdoor pool
Non-smoking hotel
ATM on site
Show more
Room features
Air conditioning
Safe
Microwave
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Location
Full view
Contact
1220 W. Main Street, El Cajon, CA 92020-4110
Getting there
Rental CarsSee all El Cajon rental cars
121Reviews2Q+A23Room tips
Reviews
Traveler rating
- 53
- 26
- 17
- 10
- 15
Time of year
Traveler type
Language
Selected filters
- Filter
- English
Sort by:
Most Recent
We had the best experience here! The gentleman at the front was so nice and pleasant and check-in was fast and easy. Parking is great. The room was cozy and super clean. I was surprised because the rate was extremely reasonable. Because we travel so much for our business, but this room exceeded our expectations, plus they have a refrigerator and microwave, Will DEFINITELY be staying here again.
Read more
Date of stay: November 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Agency / Consultant at Relax Inn And Suites
Responded Dec 12, 2020
Dear Melissa, Our team endeavors to provide our guests with a quality stay and a full-fledged experience, so we're thrilled to hear that we exceeded expectations at every turn. From our friendly service to our in-room amenities, we're delighted that you loved staying with us, and we look forward to welcoming you back for another fantastic time at Relax Inn and Suites El Cajon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It was a very nice stay. The room was very clean and comfortable. The staff was kind to help with wifi. We would recommend to any weary traveler looking for a safe place to stay. We will return again.
Read more
Date of stay: October 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, Agency / Consultant at Relax Inn And Suites
Responded Nov 10, 2020
Dear Michael, It would be a pleasure to host you again at Relax Inn and Suites El Cajon! Thank you so much for putting the spotlight on our clean, cozy rooms, and helpful staff. We'll be here when you're ready to return for another five-star getaway!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A nice and clean - and very friendly place to stay in El Cajon. Personable hosts - home away from home feel. Close to a gas station directly across the street - also has a car wash . Local restaurants are close by. On and Off highway easy accessibility.
Read more
Date of stay: March 2019Trip type: Traveled solo
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Pioneer65968240276, Front Office Manager at Relax Inn And Suites
Responded Mar 26, 2019
Hi Jeanne, Thank you for sharing your feedback regarding your stay! I am glad that we were able accommodate a room move for you. Also, thank you for the kind words regarding the hotel amenities and close by business . We are continually trying to improve the our service that we offer. Thank you for staying at the Relax inn & Suites and we hope that you will consider us for your next trip! Sincerely,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Too Dated for me; they still have tube TV. The room was indicated as non-smoking but it totally was a smoking room; it also overly, smelled like perfume. When I woke up next morning, my pijama smelled like cigarette! To turn the shower on, u had to get in the tub & pull really hard to turn on the water. The room needs remodeling for sure. Otherwise nice staff; hotel close to freeway. If u can handle the smell & take being in a very old hotel for one night, it is ok. It did have microwave & frig. It was clean.
Read more
Date of stay: October 2018Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Oct 25, 2018
Dear Anna, Thank you for sharing your valuable perspective. We were happy to deliver the affordable hospitality you needed here in the area. It is, however, unfortunate to read that your room did not match your expectations in every respect. What you have shared will be passed along to our housekeeping team so that we can make sure our rooms are in the condition that our guests deserve. In the future, please feel free to reach out to us here at the front desk and let us know about your concerns. We would more than happy to help ensure you were comfortable. Thank you for kindly noting our staff, our overall cleanliness, and our convenience. We can't wait for our next chance to serve you here in El Cajon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I love this hotel, it feels like home to me with the welcoming staff and weekly rates available. Could use a bit of renovation, but as expected for the price. Very accommodating staff, and they keep the grounds very safe for their patrons. Excellent central location, close to restaurants, gas, mini mart, and highways.
Read more
Date of stay: February 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Sep 7, 2018
Thank you for taking the time to share your feedback after your recent visit to the Relax Inn & Suites! Our ideal location is one of the many benefits of staying with us, and we're so glad you liked the easy, quick proximity to nearby amenities. We're happy to hear that our team made you feel welcome and comfortable from the moment you arrived until your departure. We can't wait to see you again next time!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Was able to get a room at the last minute customer service was very good the room was clean the bed was comfortable the shower was amazing with really hot water and there's a Denny's next door I would definitely stay there again
Read more
Date of stay: August 2018Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Aug 3, 2018
Dear Nawnie, It was our pleasure to accommodate your last minute travel plans! We're so glad you were satisfied with our neat room, comfy bed, and refreshing shower. We expect you left fully refreshed after enjoying some tasty breakfast at Denny's, and hope you'll come back and relax with us again at Relax Inn & Suites!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Convenient location to highway, restaurants, gas stations, shopping and more. Wonderful staff. Clean rooms. There is aRefrigerator and a microwave in each room. But, bring your own hairdryer (not provided).
Read more
Date of stay: May 2018Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Jun 4, 2018
We couldn't be happier to read your five-star review, thanks so much for providing some wonderful feedback. We're thrilled to read that you enjoyed our clean rooms, friendly staff, and convenient location. Also, we're happy to see that you appreciated the refrigerator and microwave that we were able to provide. We do our best to satisfy all of our guests' needs. From our whole team here at Relax Inn & Suites, we're grateful for your business and hope to see you again in the not-so-distant future.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pretty good stay. Was happy with the size of room. Cleanliness of the room was done well by the staff, however there were signs that bugs were present in the facility. Customer service was okay. May stay at this hotel again
Read more
Date of stay: April 2018Trip type: Traveled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: It would be nice if this particular location install kitchens considering the size of the rooms...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded May 1, 2018
Dear Michelle, Thank you for stopping in with us. We really appreciate your insightful, constructive review! It sounds like you rested comfortably and enjoyed a clean, cordial environment. Our housekeeping team appreciates the commendation. Having you back for a future stay would be an honor and we look forward to the opportunity to make your next visit even better! Come back soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed the room and experience was ok , however the rooms are somewhat outdated.But we would return again . Staff was friendly and always helpful. There seemed to be a roach problem but it didn’t bother us since the facility needs renovation. We liked the Denny’s discount and enjoyed the food there . The maids were great and always gave us good service . The price was great compared to other local hotels. It was nice to get away from home for a few days and we did enjoy the stay . .The parking lot was well lighted and there was no trouble with and law enforcement issues. The property is right next to the freeway so it was a little noisy outside the room. Thanks again and we hope to return again .
Read more
Date of stay: March 2018Trip type: Traveled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: Remodeling the suites would be great
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Mar 30, 2018
Dear Dave, It was a delight to serve you here at Relax Inn & Suites. Hearing that we have earned the pleasure of your potential return is a real treat! We are happy that you felt well cared for, safe, and comfortable. It is, however, evident that we have some room to improve, particularly regarding the pests that you referenced. Our team will be following up with your feedback to resolve any potential issues. We look forward to making some positive changes! Come back and visit us soon.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The room is simple and clean which is all we wanted...it costs $80 for a double. It's a short drive to parkway plaza and 15 min to San Diego downtown, we liked the location as it's quite and original. The room had a beautiful mountain view, you can see the sun rise in the morning. Check-in was simple and easy, Front desk was so helpful, will stay again when I visit San Diego
Read more
Date of stay: December 2017Trip type: Traveled solo
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from FrontDesk_GM, General Manager at Relax Inn And Suites
Responded Jan 31, 2018
Dear Christine, It warms our hearts to read that you had such a pleasant experience with us here in San Diego! We're delighted that our well-valued and perfectly located accommodations were ideal for your visit. Nothing beats a view of the sunrise! Thank you for recognizing our service team as well. We work hard to make the difference in our guests' days and would love to see you again here at the Relax Inn & Suites!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$220 - $221 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
relax hotel el cajon, relax motel el cajon
LOCATION
United StatesCaliforniaEl Cajon
NUMBER OF ROOMS
38
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing Frequently Asked Questions about Relax Inn And Suites
What are some of the property amenities at Relax Inn And Suites?
Some of the more popular amenities offered include free wifi, a pool, and free parking.
What are some restaurants close to Relax Inn And Suites?
Conveniently located restaurants include Hacienda Casa Blanca, Denny's, and Sombrero Mexican Food.
Are there opportunities to exercise at Relax Inn And Suites?
Yes, guests have access to a pool during their stay.