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Villa Serena Motel El Cajon

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Villa Serena Motel El Cajon
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16 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Menifee, California
Level Contributor
4 reviews
3 hotel reviews
Reviewed October 13, 2016 via mobile

My husband stayed here for just one night but according to him , the room is so dirty and smelly According to my husband , he'd better stay in a hostel, much cheaper and cleaner. Hope the management will do a proper cleaning of this motel before they will let their customer stay into their motel

Helpful?
Thank lovelymom7
Cambridge, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 2, 2016

Got smelly smoking rooms despite requesting non-smoking. Was told all non-smoking rooms were already occupied. Sanitaryware marked with cigarette burns. Kids were a bit scared to stay there after seeing security door on reception and rough looking characters staying in some other rooms. Very expensive for the quality. Nice Spanish restaurant in El Cajon main street.

Helpful?
2 Thank Ken M
management619, Manager at Villa Serena Motel El Cajon, responded to this review

Feedback from our guests is enormously appreciated. We are so happy to hear you. we appreciate the opportunity to rectify any issue our guests may have, no matter how small it may seem. We hope you keep us in mind the next time your travels bring you to this area! More 

Los Angeles, California
1 review
Reviewed June 30, 2016

Nice place to stay and the rooms are as you would expect. Nothing too fancy. I wouldn't stay here for a luxury experience. It's a nice place to stop by on a long trip without breaking the bank. Very easy to get to and centrally located to everything I needed.

Review collected in partnership with this hotel

Helpful?
Thank johnsZ8583LF
management619, Manager at Villa Serena Motel El Cajon, responded to this review

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long time. Thank you for reaching out to us when you needed more coffee pods, we... More 

Houston, Texas
1 review
Reviewed June 29, 2016

The front desk person barbra was great we had a good stay for a week the cleaning staff was good good location for what we needed it for good prices also i would recommend this hotel to anyone who wa going to el cajon

Review collected in partnership with this hotel

Helpful?
Thank jainsamir257
management619, Manager at Villa Serena Motel El Cajon, responded to this review

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long time. Thank you for reaching out to us when you needed more coffee pods, we... More 

1 review
Reviewed June 13, 2016

Very nice hotel compared to many others in El Cajon at the same price range. Nice furniture, clean, and comfortable rooms, and the area is not a problem either, whereas the building is not a hangout for the undesirables. The employees are not annoying, and the housekeeping was not pestering me . i

Helpful?
Thank Bhavin P
Foley, Alabama
1 review
Reviewed June 1, 2016

Great value. Older establishment, but very friendly and helpful staff. Rooms aren't huge, but space is utilized well and they have nice large beds. Parking can be a little tight, but overall good experience and it was nice to have fridge and microwave in the room

Review collected in partnership with this hotel

Helpful?
Thank caneym
Phoenix, Arizona
1 review
Reviewed May 26, 2016

were here while we waited for escrow to close on our home and it was fantastic!!! Continental breakfast wifi clean rooms even faxing and copies and all my needs were met . The staff here are all friendly and go out of their way to accommodate you! I would always recommend this to my friends and return if I ever... More 

Review collected in partnership with this hotel

Helpful?
Thank smith1959paul
management619, General Manager at Villa Serena Motel El Cajon, responded to this review

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long time. Thank you for reaching out to ous, we appreciate the opportunity to rectify any... More 

San Diego, California
1 review
Reviewed April 25, 2016

This hotel was completely remodeled and has new owner who is very family oriented. The rooms have new carpets, fresh paint and new furniture including new beds. It's very clean and has a lot of parking space. The location is perfect and I will always stay there.

Review collected in partnership with this hotel

Helpful?
Thank monika82969
management619, General Manager at Villa Serena Motel El Cajon, responded to this review

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long time. Thank you for reaching out to ous, we appreciate the opportunity to rectify any... More 

Phoenix, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed April 18, 2016 via mobile

Wow, this hotel has the baddest reviews and history ever ! I decided to stay there after calling the local hotels closest to the casino. Which their prices were much higher than what I expected. Lost some money at the casino so didn't want to lose anymore by paying mu h $ for a cheap place. Hotel is under new... More 

Helpful?
Thank Anni T
management619, Manager at Villa Serena Motel El Cajon, responded to this review

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long time. Thank you for reaching out to ous, we appreciate the opportunity to rectify any... More 

Cerritos, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 15, 2016

Excellent remodel motel with new furniture and under new management. I would strongly recommend to everyone to stay over and check it out, very good rate. Nice and very clean rooms. Very nice place to stay over.

Review collected in partnership with this hotel

Helpful?
1 Thank shivrani10
management619, Manager at Villa Serena Motel El Cajon, responded to this review

Feedback from our guests is enormously appreciated. We are so happy to hear you enjoyed your stay and you were able to find the comfort you desired. Our renovated rooms provide all the amenities you could need when staying for a short or a long time. Thank you for reaching out to ous, we appreciate the opportunity to rectify any... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
great location and friendly service.Located next to Sycuan Casino, as well as Barona Casino, Close to Downtown, the Gaslamp District which is filled with restaurants, nightclubs, shopping, museums and PETCO PARK home of San Diego Padres. The hotel is not far from the cultural Balboa Park, The San Diego Zoo, shopping (Parkway Plaza), and San Diego Airport. Our amenities include, but are not limited to, Microwave and Refrigerator available, and Swimming Pool. Sea World and Zoo Savings Packages are available. Great value visit us soon! ... more   less 

Additional Information about Villa Serena Motel El Cajon

Address: 771 El Cajon Blvd, El Cajon, CA 92020-4905
Location: United States > California > El Cajon
Price Range: $53 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Villa Serena Motel El Cajon 2*
Number of rooms: 24
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Questions & Answers

Questions? Get answers from Villa Serena Motel El Cajon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“clean rooms”
 of 5 bubbles 674bhavinp, Jun 13, 2016 | Read review
“clean and nice ”
 of 5 bubbles caneym, Jun 1, 2016 | Read review
“Next month ”
 of 5 bubbles shivrani10, Apr 15, 2016 | Read review
“don't even get close to this place!”
 of 5 bubbles YasA953, May 22, 2012 | Read review
4 of 4
Questions? Get answers from hotel staff and past guests. Ask a question
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