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Four Seasons Hotel Silicon Valley at East Palo Alto

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2050 University Ave, East Palo Alto, CA 94303-2248
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Traveler (151)
Room & Suite (92)
Pool & Beach (44)

About

Location
4.2
Cleanliness
4.8
Service
4.7
Value
4.0
Experience personalized hospitality in the heart of the world’s innovation and technology centre. Our modern, sun-filled Hotel puts you close to all the action of one of California’s most desirable communities – the tree-lined streets of charming Palo Alto, the prestigious Stanford University, the vineyards of Los Gatos and the world’s most innovative companies. We offer a place where you can recharge in style – whether you’re preparing for a hard day at work or a leisurely trip to the Santa Cruz Mountains. Not sure where to visit next? We’ll craft an unforgettable itinerary, just for you.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Paid internet
Hot tub
Outdoor pool
Heated pool
Sauna
Restaurant
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Baggage storage
Concierge
Non-smoking hotel
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Room service
Safe
Kitchenette
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Hotel links
Special Offer:Third Night Free
764Reviews4Q+A98Room tips
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cars and coffee wrote a review Nov 2022
Phoenix, United States5 contributions21 helpful votes
Four seasons Palo Alto has weaned me off my addiction to loyalty points by providing an excellent combination of service, luxury and fun that is just not available even at the best hotels of competing chains with popular loyalty programs. Prior to visiting four seasons, I would optimize my business and personal trips based on loyalty points and status but now I am free and I choose only the best. Sometimes this means four seasons and sometimes it is something else but usually if a town has a four seasons, I give it a serious consideration based the amazing experience I had here in Palo Alto.
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Review collected in partnership with Four Seasons
Date of stay: November 2022
Value
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Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded 1 week ago
Dear cars_and_coffee_86, It was such a delight to read your recommendation. Thank you very much for being a loyal guest at our hotels, and for taking the time to share your kind words. We are honored and delighted to be your exclusive choice and we look forward to welcoming you back soon. All the best, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mochi_12 wrote a review Jun 2022
Oahu, Hawaii19 contributions40 helpful votes
Hotel's Favorite
Spent a weekend here for my niece’s wedding. Really loved the room and the staff was excellent. Front desk helped me get a sandwich after a really late arrival. Hostess at the restaurant helped me get a vase for brides bouquet.
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Review collected in partnership with Four Seasons
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Sep 2, 2022
Dear Mochi_12, It was a delight to read the notes from your stay! We appreciate all of your kind words and recommendations, from service to room design. On behalf of the entire Four Seasons team, thank you, and many congratulations on the wedding of your niece. Sincerely, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AZRH1980 wrote a review Nov 2022
1 contribution
The fake and careless front desk staff, rooms next to the highway, couldn't sleep all night, rundown rooms, fitness, dirty carpets and awful breakfast. We cancelled our stay of three nights and left after one night stay.
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Review collected in partnership with Four Seasons
Date of stay: November 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded 2 weeks ago
Dear AZRH1980, Thank you for taking the time to share the specifics and details from your stay. We are dedicated to providing the highest quality and consistent level of service for all our guests. I do apologize for the noise and maintenance issues you experienced and hence our front desk team offered a room upgrade option and provided other options to you upon highlighting the concern, during your stay. However, we honor your preference to shorten your visit. Fortunately, these are rare occurrences, which we assure you will not recur on a repeat visit. Our Front Office Manager and Hotel Manager have attempted to reach out again upon receipt of this review. We appreciate hearing from you and do hope you will give Four Seasons Hotel Silicon Valley another opportunity in the future. Kindest Regards, Deepika Deepika Sarma Director of Communications & Digital Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mike19782009 wrote a review Oct 2022
United States68 contributions152 helpful votes
This hotel is clearly a business hotel, which for the area is understandable, however when my coworker showed me a $900.00 a night room, I was shocked how plain and dull it was, I’ve seen nicer rooms at a $200 a night Hyatt or Westin, definitely not worth the elevated pricing.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Oct 20, 2022
Dear Mike19782009, Thank you for taking the time to share the specifics and details from your visit. I do apologize that our hotel room design did not match your expectations. We would love to hear about your experience of other areas such as the restaurant, spa and the service you received while staying with us. We are dedicated to providing the highest quality and consistent level of service for all our guests. I hope you will give the hotel another chance and look forward to welcoming you back to the hotel in the near future. Sincerely, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Yuri Vanetik wrote a review Oct 2022
Newport Beach, California309 contributions279 helpful votes
Where do I start? Suffer zombies roaming around the property…. That’s the staff. They are polite but seems heavily drugged. The front desk person had no clue that a major event was taking place at the hotel that night. He had to look it up and asked me to explain the name of the group. The rooms are run down with shameful furnishings not worthy of even the worst Sheraton. The breakfast was an utter disgrace. I asked for tomato and onion salad. The server brought dirty leaves with two slices of tomato that must have been sliced two days before it was served. I can keep going. The funniest thing was the pricing of the rooms. George V is less expensive… by far. Well … this is a big blow to Isadore Sharp.
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Date of stay: October 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Oct 13, 2022
Dear YuriVanetik, At the outset we apologize that our hotel experience was short of your expectations. Out team has reached out to you already to address the same. Thank you for giving us opportunities for improvement. Rest assured that I have shared this with each department involved. We will remedy the fortunately rare experience to ensure that we continue to perform at the high level of quality we consistently deliver at Four Seasons Hotel Silicon Valley. We can guarantee the shortcomings you experienced would not be present on a return visit. I do hope you will return to experience our usual high level of luxury service and create far more pleasant memories. Sincerely, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rami wrote a review Sep 2022
2 contributions
A solid business hotel at Four Seasons prices. Nothing really feels like it was built to the Four Seasons standard: 1- sound insulation between rooms is horrible, you can hear your neighbors talk on the phone 2- exterior and hallway sound insulation is poor as well 3- room and building finishes are more like a Westin. Which is perfectly fine, just not what you would expect at a Four Seasons. 4- no room service whatsoever between 10pm-6am: asked for a pot of coffee at 5am and was told by operator that I could pick up my own coffee on the 3rd floor. 5- room service options and quality is ok but priced at four seasons prices. 6- dinner menu at 9:30pm with no late night menu whatsoever? So all in all, nothing major went wrong during my stay, but know what to expect! There are much better price-to-quality options in the area, whether you want to go for a more affordable but equal experience or pay more for a better experience, this hotel just has the ratio wrong.
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Date of stay: September 2022Trip type: Traveled on business
Room Tip: Don’t expect too much.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Sep 20, 2022
Dear Ramhara, Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that I have shared this with each department involved. We will address the fortunately rare experience you experienced to ensure that we continue to perform at the high level of quality we consistently deliver at Four Seasons Hotel Silicon Valley. I do hope you will return to experience our usual high level of luxury service and create far more pleasant memories. Sincerely, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Santosh Gaikwad wrote a review Aug 2022
Pittsburgh, Pennsylvania15 contributions5 helpful votes
The heat pump broke in the middle of the night, room was freezing at 3:00 a.m. in the morning, call to the front desk they send the engineer, he verified, they gave me a new room but no courtesy for any compensation for this inconvenience, very bad experience, this was my first day because I heard great reviews about them, but did not have a great experience in person
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Review collected in partnership with Four Seasons
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Sep 2, 2022
Dear Santoshgaikwad, Thank you for sharing details from your stay that give us opportunities for improvement. Rest assured that I have shared this with each department involved. We will address the fortunately rare situation with the heating system to ensure that we continue to perform at the high level of quality we consistently deliver at Four Seasons Hotel Silicon Valley. I do hope you will return to experience our usual high level of luxury service and create far more pleasant memories. Sincerely, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
sschand4 wrote a review Jul 2022
1 contribution
What else would you/should you expect from Four Seasons. The service was excellent, the room was always clean, the space nice. I think every room should have soaking tub! I didn't give it 5 stars because the gym is kinda small and I thought that the menu could use a little refresh - the food wasn't bad, it just wasn't great.
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Review collected in partnership with Four Seasons
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Sep 2, 2022
Dear Sschand4, Thank you for your high recommendation of our hotel, and to have you stay at Four Seasons Hotel Silicon Valley. We sincerely appreciate your kind words. I have noted your thoughts on our fitness center and food menu, please be assured I will share them with our hotel colleagues. Thank You, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
courbcyr wrote a review Jun 2022
London, United Kingdom21 contributions15 helpful votes
Not sure the rooms even meet Westin standards; certainly not Four Seasons. The last straw was a toasted ham and cheese sandwich order. It took three calls and 35 minutes to figure out if they could make one. That’s right. Not make and deliver. Just to answer the question. I went with Uber Eats. In a Four Seasons Hotel. Go figure.
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Date of stay: June 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Sep 2, 2022
Dear Courbcyr, Thank you so much for sharing the details of your stay, and I do apologize for the lack of attention to your guest room. Fortunately, these are rare occurrences which we can guarantee will not repeat on your future visits. We appreciate hearing from you and do hope you will give Four Seasons Hotel Silicon Valley another opportunity in the future. Sincerely, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sath wrote a review Jun 2022
26 contributions4 helpful votes
Great stay, no complaints - Avalon at the front desk provided excellent warm friendly service. Rooms were great - no complaints there. WiFi and other parking services etc were also as expected. Hotel was located off the highway but rooms were sound-proof.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Deepika Sarma, Marketing at Four Seasons Hotel Silicon Valley at East Palo Alto
Responded Sep 6, 2022
Dear SathSath, Thank you very much for choosing to stay with us at Four Seasons Hotel Silicon Valley, and thank you for taking the time to recommend our hotel. I am delighted that you were able to enjoy our room and service while in residence. Again, thank you, and we look forward to welcoming you back. All the best, Deepika Deepika Sarma Director of Communications & Digital Marketing Four Seasons Hotel Silicon Valley
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$396 - $788 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
4 seasons hotel silicon valley at east palo alto, four seasons east palo alto, east palo alto four seasons
LOCATION
United StatesCaliforniaEast Palo Alto
NUMBER OF ROOMS
200
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FOUR SEASONS HOTEL SILICON VALLEY AT EAST PALO ALTO - Updated 2022 Prices & Reviews (CA)

Frequently Asked Questions about Four Seasons Hotel Silicon Valley at East Palo Alto
What are some of the property amenities at Four Seasons Hotel Silicon Valley at East Palo Alto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Four Seasons Hotel Silicon Valley at East Palo Alto?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at Four Seasons Hotel Silicon Valley at East Palo Alto?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Four Seasons Hotel Silicon Valley at East Palo Alto?
Yes, parking is available to guests.
What are some restaurants close to Four Seasons Hotel Silicon Valley at East Palo Alto?
Conveniently located restaurants include Quattro Restaurant and Bar, Cafe Zoë, and Three Brothers Tacos.
Are there opportunities to exercise at Four Seasons Hotel Silicon Valley at East Palo Alto?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Four Seasons Hotel Silicon Valley at East Palo Alto have airport transportation?
Yes, Four Seasons Hotel Silicon Valley at East Palo Alto offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Four Seasons Hotel Silicon Valley at East Palo Alto located near the city center?
Yes, it is 0.9 miles away from the center of East Palo Alto.
Are any cleaning services offered at Four Seasons Hotel Silicon Valley at East Palo Alto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Four Seasons Hotel Silicon Valley at East Palo Alto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Four Seasons Hotel Silicon Valley at East Palo Alto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.