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Four Seasons Hotel Silicon Valley at East Palo Alto

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Four Seasons Hotel Silicon Valley at East Palo Alto
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458 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Park City, Utah
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

The Four Seasons in Palo Alto is great. The rooms are nicely done and make it ideal for business or pleasure. The restaurant has a wonderful selection of food in addition to the room service menu. This hotel is my go to place when I need to be in Silicon Valley.

Helpful?
Thank traveler6486
New York City
Level Contributor
106 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed 1 week ago

I was going to give three stars, but all the snafus I experienced at the hotel were addressed and generously made up to me. But seriously, this property is nothing special. Rooms, decor are just okay, pool area, in my opinion is terrible, and needs to be redone, and the property is a bit outdated, nothing special. Cookie cutter, FS.... More 

Helpful?
Thank keentraveler30
Management response:

Hi keentraveler30, It is disappointing to know that we were unable to meet your expectations with regards to our pool area and that our rooms and decor were not to your liking. We are pleased to know that the service you experienced was exceptional, a feature we work hard at and are very proud of. Your comments about pricing in... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for a business trip because my normal SPG hotel was booked in the area and the price was reasonable for the area. Quality room but not as clean as one would expect for four seasons. Had a wad of toilet paper or tissue stuffed inside a spare roll of toilet paper-GROSS!!!! Superior King room was supposed to have a... More 

Helpful?
Thank Mark M
Management response:

Hi Mark M, Thank you for your candid feedback, we are disappointed to hear that your experience did not meet your expectations and that the view from your room was not to your liking. Your comments will be discussed with our team and we hope to have the opportunity to welcome you back sometime in the near future. More 

State College, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here for a night over our anniversary trip. They upgraded us to a beautiful suite and gave us a fabulous dessert spread. The property Is gorgeous and service impeccable. We had breakfast at the restaurant on property and it was very delicious. I would definitely recommend this hotel for a visit.

Helpful?
Thank michellepasquinelli
Seattle, Washington
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel, with all the basics you expect from a Four Seasons, but nothing special to write home about. The service was really good. The doorman will open doors for you and everyone is generally super nice. The pool was ridiculously small, but still surrounded by cabanas. (I think the pool is just an excuse for the cabanas). There is... More 

Helpful?
Thank ahkat
San Francisco Peninsula
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I had a weekend getaway. The hotel is immaculate and in mint condition. Great service. We happened to be there the evening of the Rio Olympics opening ceremonies and there were technical difficulties with the channel that evening so we did not get to see the whole ceremony. We received a written apology the morning after and... More 

Helpful?
Thank RedwoodShores305
Menlo Park, California
Level Contributor
6 reviews
4 of 5 stars Reviewed 4 weeks ago via mobile

... But customer service is lacking. Was there on a weekday. Good location with easy access, the food and drink selection was fine. Comfortable and private. What was lacking was waitstaff courtesy. It was not crowded, and though the hostess was friendly enough, there was no obvious reason (nor one given) for what seemed like an unnecessarily long wait. Staff... More 

Helpful?
Thank jennikayzee
Singapore, Singapore
1 review
3 of 5 stars Reviewed July 19, 2016

The room, bed, pool and lounge (i.e. hardware) were fantastic. The dinning room suffered from (some) service staff that were overly enthusiastic and well-wishing in an inauthentic manner. Perhaps that is required on the west coast, but off-putting for me. Subtle efficiency would be much preferred. My main complaint was initially reserving one night and then inquiring about the cost... More 

Review collected in partnership with Four Seasons

Helpful?
Thank davidm008
seattle, washington
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed July 13, 2016

We spent a couple of weeks because our 17 month old grand daughter was undergoing extremely rare and complicated open heart surgery at Stanford. We cannot say enough positive things about our experience and the staff here. From the moment we arrived we felt welcomed, pampered and well taken care of. Our suite was spacious and perfect for relaxing after... More 

Helpful?
Thank sunvalleySeattle
Palo Alto
1 review
5 of 5 stars Reviewed July 12, 2016

This was our second stay at the Four Seasons. My husband really enjoyed his birthday. The one night stay was very relaxing and all accommodations were top notch. This is definitely a 5 star hotel and we will be back soon! Thank you Four Seasons-East Palo Alto!

Review collected in partnership with Four Seasons

Helpful?
Thank guadalupe_contreras
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Four Seasons Hotel Silicon Valley at East Palo Alto

Address: 2050 University Ave, East Palo Alto, CA 94303-2248
Location: United States > California > East Palo Alto
Price Range: $263 - $843 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Silicon Valley at East Palo Alto 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons East Palo Alto
East Palo Alto Four Seasons
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