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Four Seasons Hotel Silicon Valley at East Palo Alto

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Four Seasons Hotel Silicon Valley at East Palo Alto
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462 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Panama Province, Panama
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed for 4 days at this hotel and was expecting a wonderful stay due it being the 4 seasons! I actually ended up having a mediocre stay! The rooms on both sides of the hotel don't have particularly great views, I ended up looking at a roof with steam coming from it, if you are offered a room over... More 

Helpful?
Thank LAEAI
London, United Kingdom
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I was with a group that stayed 5 nights. Great room, just the basic one but really big with a floor to ceiling view of the freeway (completely soundless, so very fun vibe). We used conference facilities -- these I would give a 4/5 but service was excellent. The gym lets the hotel down -- not big enough and no... More 

Helpful?
Thank ShesaTravelDiva
San Francisco, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Booked at room with 2 doubles (only room left when I booked through Expedia). I asked if a king room was available when we got there and was able to switch. Every staff person we met was very nice and welcoming. The pool and fitness center are a bit small but they had enough lounge chairs or fitness equipment for... More 

Helpful?
Thank Ty E
Palo Alto, California
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We've been going to this property since they opened, and there's been no better time to stay or have a meal than now. The restaurant is creative and delicious, the hotel is a bit of perfection, and the staff....super! A true Four Seasons, right here in the middle of the Peninsula. As a former Palo Alto resident used to ask... More 

Review collected in partnership with Four Seasons

Helpful?
Thank AmoebaCa
Park City, Utah
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The Four Seasons in Palo Alto is great. The rooms are nicely done and make it ideal for business or pleasure. The restaurant has a wonderful selection of food in addition to the room service menu. This hotel is my go to place when I need to be in Silicon Valley.

Helpful?
Thank traveler6486
New York City
Level Contributor
106 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed August 17, 2016

I was going to give three stars, but all the snafus I experienced at the hotel were addressed and generously made up to me. But seriously, this property is nothing special. Rooms, decor are just okay, pool area, in my opinion is terrible, and needs to be redone, and the property is a bit outdated, nothing special. Cookie cutter, FS.... More 

Helpful?
Thank keentraveler30
Management response:

Hi keentraveler30, It is disappointing to know that we were unable to meet your expectations with regards to our pool area and that our rooms and decor were not to your liking. We are pleased to know that the service you experienced was exceptional, a feature we work hard at and are very proud of. Your comments about pricing in... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 15, 2016 via mobile

Stayed for a business trip because my normal SPG hotel was booked in the area and the price was reasonable for the area. Quality room but not as clean as one would expect for four seasons. Had a wad of toilet paper or tissue stuffed inside a spare roll of toilet paper-GROSS!!!! Superior King room was supposed to have a... More 

Helpful?
Thank Mark M
Management response:

Hi Mark M, Thank you for your candid feedback, we are disappointed to hear that your experience did not meet your expectations and that the view from your room was not to your liking. Your comments will be discussed with our team and we hope to have the opportunity to welcome you back sometime in the near future. More 

State College, Pennsylvania
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2016 via mobile

We stayed here for a night over our anniversary trip. They upgraded us to a beautiful suite and gave us a fabulous dessert spread. The property Is gorgeous and service impeccable. We had breakfast at the restaurant on property and it was very delicious. I would definitely recommend this hotel for a visit.

Helpful?
Thank michellepasquinelli
Seattle, Washington
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 13, 2016

Nice hotel, with all the basics you expect from a Four Seasons, but nothing special to write home about. The service was really good. The doorman will open doors for you and everyone is generally super nice. The pool was ridiculously small, but still surrounded by cabanas. (I think the pool is just an excuse for the cabanas). There is... More 

Helpful?
Thank ahkat
San Francisco Peninsula
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed August 11, 2016

My wife and I had a weekend getaway. The hotel is immaculate and in mint condition. Great service. We happened to be there the evening of the Rio Olympics opening ceremonies and there were technical difficulties with the channel that evening so we did not get to see the whole ceremony. We received a written apology the morning after and... More 

Helpful?
Thank RedwoodShores305
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Four Seasons Hotel Silicon Valley at East Palo Alto

Address: 2050 University Ave, East Palo Alto, CA 94303-2248
Location: United States > California > East Palo Alto
Price Range: $254 - $962 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Silicon Valley at East Palo Alto 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
4 Seasons Hotel Silicon Valley At East Palo Alto
Four Seasons East Palo Alto
East Palo Alto Four Seasons
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