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Sandpiper Springs Spa & Retreat

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12800 Foxdale Dr corner Hacienda and Foxdale, Desert Hot Springs, Greater Palm Springs, CA 92240-4638
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Traveler (34)
Room & Suite (11)
Dining (2)

About

Location
Cleanliness
Service
Value
SANDPIPER Hotel and Spa has 26 guestrooms, spa, sauna, one pool and four Jacuzzis,all with Mineral healing waters, coffee room and conference room. All our rooms Double Queen Bed, with kitchens and balcony. Barbeque area, free Wi-Fi and parking on site .We speak English, Spanish, Armenian, and Russian.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Children Activities (Kid / Family Friendly)
Conference facilities
Meeting rooms
Spa
Free internet
Wifi
Internet
Hot tub
Non-smoking hotel
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Room features
Non-smoking rooms
Suites
Air conditioning
Seating area
Kitchenette
Refrigerator
Bath / shower
Good to know
HOTEL CLASS
27Reviews2Q+A3Room tips
Traveler rating
  • 12
  • 3
  • 0
  • 5
  • 7
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  • English
+1
I wanted to give a great review but I can't. Service: the person who checked us in was so great and very nice, so customer service was not an issue. HERE ARE THE ISSUES: 1. ROOMS: our room smelled so bad, the beds so old, the couch and cushions old and stained. We left one day earlier because it was impossible to have a good night sleep on those beds. 2. AC. The air conditioner is so old and does not cool down the room. It was 115 degrees outside and the old AC was so noisy and not in great conditions. 3. They rent like a regular rental building. 4. OUTDOOR: the pool and the Jacuzzis were so great, I think they should remodel the building so they will have more people come over. The jacuzzis and pool are in great shape and very relaxing. The saunas were not working. The chairs around the pool and jacuzzis are very old. They need to clean up outside and bring new equipment. Mold in the bathroom, and kitchen. Very bad smell. Old furniture. Old drawers, old old old super old and smells like if there are mice. I would come back only if the rooms are remodel, right now it is a nightmare to stay on those beds and the bad smelling rooms0.
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I spent one night, not enough to use the kitchen. The pool is small. Very basic. The price was higher than the value. The kitchen is empty and you have to go down to ask for pots and plates..... The computer was off and I was asked to come again to register. In short, I will not choose it again. Id rather pay more and get more on my vacation
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We found this hotel when everything else was sold out in the Joshua Tree area. The manager was friendly and helpful providing extra towels to us. However, the spa and rooms are outdated or not in good condition. It feels some areas were under construction. They could do a better work to renovate all the furniture and keep it cleaner.
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Black stains in the shower,mouse feces in the drawer, and stained bedding. On top of all of that mangers won't do anything about rowdy guests. Whatever you do do not stay here. It's nothing close to a "spa or a retreat"
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I booked this hotel for a travelling group over the President's Day w/e. We read reviews online and expected a more dated, but quiet / cosy / clean site. Wow, did we ever get a rude awakening.... The noise: A room of guests were loudly doing beer pong when we arrived ie. partying, screaming, shouting, both in their room and out. Drinking was kept to the room. When I raised a concern about this with the night manager, he said that he would definitely deal with it later as he anticipated the partying would fizzle out by 11. When I suggested that it's his job to manage the noise on site and hotels do have the power to control their guests, he basically said: 'what can I do?'. At 11pm, the manager had all but disappeared so we had to call the local police in to deal with the party crew ourselves. Do I tell the story about the day manager who encouraged us to 'express ourselves' after he had obviously been drinking as well? The rooms: stained sheets, stained duvets, mouse diggings and droppings in kitchen drawers, giant water puddle in one room, hole in the ceiling in another room, sketchy clean up around sinks and bath areas, ceiling looking like it was going to buckle,a gentle dog who nonetheless urinated on guest items left outside, etc etc. My colleague had to ask for 4 different duvets for a guest bed before she found one that was less stained than the others. She also had to change the sheets. I've travelled quite a bit in the States and have stayed at quite a few non big brand name ('ma and pa') hotels and motels, so I wouldn't classify this review as hyper sensitive. Those hotels, although lower budget, at least had a sense of pride in offering a sanitary, well managed and secure site. The Sandpiper lacks all of these. The only 'Retreat' here is the guest's desire to run the other way. We tried packing out before 11pm, but this being the holiday weekend nothing else was available within 1 hour's drive. Our travel agent is trying to negotiate a refund, we still have yet to hear from the owner. To sum up? Stay away and you'll enjoy your trip. Ours was a bust here.
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PRICE RANGE
$118 - $157 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Sandpiper Hotel and Spa
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsDesert Hot Springs
NUMBER OF ROOMS
26
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Frequently Asked Questions about Sandpiper Springs Spa & Retreat
Which popular attractions are close to Sandpiper Springs Spa & Retreat?
Nearby attractions include Cabot's Pueblo Museum (0.5 miles), California Hot Springs Resort (0.9 miles), and Wellness Park (3.6 miles).
What are some of the property amenities at Sandpiper Springs Spa & Retreat?
Some of the more popular amenities offered include free wifi, a pool, and a spa.
Which room amenities are available at Sandpiper Springs Spa & Retreat?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
Is parking available at Sandpiper Springs Spa & Retreat?
Yes, free parking is available to guests.
What are some restaurants close to Sandpiper Springs Spa & Retreat?
Conveniently located restaurants include Windmill Market and Produce, South of The Border, and Casa Blanca.
Are there opportunities to exercise at Sandpiper Springs Spa & Retreat?
Yes, guests have access to a pool during their stay.
Does Sandpiper Springs Spa & Retreat offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Are there any historical sites close to Sandpiper Springs Spa & Retreat?
Many travelers enjoy visiting Elvis Honeymoon Hideaway (8.8 miles), Village Green Heritage Center (9.9 miles), and McCallum Adobe (9.9 miles).