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Hacienda Hot Springs Inn

Traveler (113)
Room & Suite (35)
Pool & Beach (20)
About
Location
Cleanliness
Service
Value
Therapeutic Mineral Water Pool & Spa. Seven rooms with kitchenettes. Hacienda Hot Springs combines the tranquility of the desert and therapeutic powers of our mineral water with luxurious accommodations to envelop you in comfort and enhance your state of well- being. Each of Hacienda Hot Springs' seven unique rooms evokes old California with vintage California decor and lovingly restored Spanish Hacienda-style architecture.
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Property amenities
Pool
Free Parking
Spa
Free High Speed Internet (WiFi)
Heated pool
Hot Tub
Laundry Service
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air Conditioning
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Hidden Gems
Historic Hotel
216Reviews
113Photos
9Q+A
39Room tips
Traveler rating
  • 178
  • 26
  • 7
  • 2
  • 3
Time of year
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  • English
Popular mentions
Great rooms, romantic getaway in store. Bring your own snacks, use the community kitchen and bbq. Records, books and local magazines galore. The spa is great, pool is warm and the mineral water leaves your skin so soft.
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+2
I just spent a delightful 10 days at Hacienda. Karl the manager and his staff were both friendly and helpful. There is a really relaxing feeling once you go in and close the gate, it feels like the rest of the world is on the other side. I loved that there were so many regulars
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It pains me to write a negative review about this place, as we really liked our times spent here. As a matter of fact we enjoyed it so much that when we were here in October 2017, we asked if they ever book out the whole inn for a weekend. To our delight at the time, we were
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Response from HaciendaHotSprings, General Manager at Hacienda Hot Springs Inn
Responded Feb 1, 2018
Thank you for your honest and heartfelt response to what was, for all, a very unpleasant situation for all concerned. I understand your feelings albeit the untrustworthy comment was not fair to the Inn and its staff. We try very hard to make sure all reservations are confirmed and void of any misunderstandings and issues. In this case with the construction of the new room and the moving of files from numerous areas a number of files were misplaced and not registered in reservation book. When going through those files after the construction I found the lost reservations and your were among them. As I told you I deeply apologize for this and it had hurt me deeply to relay the message. I tried very hard to work a compromise between the two parties involved but I had to go by the owners rules which was first come first serve. You stated I said there was nothing I could do or WOULD do however I tried every option available to me, I tried everything. During this time the owner was no longer with us and thus that was the only option I had available to me. It had nothing to do with trust it was a rare error that occurred during a very difficult time for all. I wish I could had found a solution for it was the first time in my over 6 years this had occurred. I offered other dates to both, switching days, etc for I knew how important it was to all and respected that. All our guests are treated honestly and with the greatest efforts in hospitality and loyalty around. This was just a very bad situation which occurred over an office changeover where some files were misplaced during a very difficult time for all. I really can not say anything more than I am very sorry this happened and take full responsibility for your situation. I do hope you found a place to hold your birthday party and that you all have a grand time. I do wish it could have been here for I truly enjoyed you both and our talks together. I have had few regrets here at the Hacienda but this one will stand out to me for a good long time. My best to you all and my sincere regrets for the situation you had been faced with. Karl Stober, GM
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Karl is the consummate host. From the moment you arrive you are made to feel welcome. This place only has seven rooms so, unlike the big places, you usually have the pools to yourself. The big pool is 97 degrees and the "hot" tub is 105. Karl will adjust the temp in the evening
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+4
The room and pool were amazing! We booked a massage during our stay and it wAs so relaxing. The grounds are thoughtfully planned for an ultimate oasis in the desert experience. Our room had a kitchen and private patio. We enjoyed staying up late swimming and eating breakfast in
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cactus on grounds
pond on grounds
hibiscus on grounds
portion of grounds
common area room
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Are children welcome? If not recommend a place where they are?
We are a 21 and over Spa. There are several that take children in the area. My best Karl
0 votes
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Give Karl a call and ask.
0 votes
Hello and thank you. Its everyday from 10-4. Cost is $40 person must be over 21 however if you get a treatment the fee is waived. Treatments must be made 24 hours in advance. Also call before coming for Day Spa. No Children or glass containers please. My Best Karl Stober, GM
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12
"Room 7 is at the end and very nice"
"Room 6 has a closed patio with hammock table and chairs"
"There are two rooms which can be joined by a kitchen. You can also cook outside, there's a Wolf range and a bbq."
"Room #6 has a full kitchen"
"The website has detailed description of each of the 8 rooms"
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ALSO KNOWN AS
hacienda hot springs hotel desert hot springshacienda hot springs spa
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsDesert Hot Springs
NUMBER OF ROOMS
7
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