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Aqua Soleil Hotel & Mineral Water Spa

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14500 Palm Dr, Desert Hot Springs, Greater Palm Springs, CA 92240-6836
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Traveler (237)
Room & Suite (312)
Pool & Beach (76)

About

#8 of 21 hotels in Desert Hot Springs
Location
Cleanliness
Service
Value
Located in the foothills of the San Bernardino Mountains and at the edge of Joshua Tree National Park is the city of Desert Hot Springs, California, where you will find one of the best kept spa hotel secrets called the Aqua Soleil Hotel and Mineral Water Spa. Our hotel features three gleaming pools filled with hot mineral water drawn from the Desert Hot Springs aquifer deep beneath the earth's surface by our onsite well. For centuries this odorless and mineral-rich water is believed to hold curative powers. We offer a variety of well-appointed room types to fit your needs, all of which have been recently remodeled. Our Single Queen and King rooms afford comfortable accommodations with unique and radiant color schemes. Our Double Queen rooms offer a second queen-sized bed and are ideal for guests needing additional space. Our Soleil Suites feature a huge 6x10' private, jetted mineral water pool inside of the suite. Our full-service spa, The Spa at Soleil, offers a number of relaxing and rejuvenating body treatments, facials and massages. The Aqua Soleil Hotel and Mineral Water Spa is the ideal getaway spot for those looking for a serene and relaxing atmosphere at an affordable price. Some might say we offer a taste of Palm Springs, just 15 minutes away, without the Palm Springs prices.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Spa
Non-smoking hotel
Outdoor fireplace
Parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Breakfast available
Vending machine
Hot spring bath
Massage
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
24-hour check-in
24-hour front desk
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Room features
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Refrigerator
Flatscreen TV
Bath / shower
Telephone
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mountain View
Languages Spoken
English, Spanish, German

Location

Full view
36Car recommended
Grade: 36 out of 100
19Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
687Reviews14Q+A100Room tips
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Exploration532415 wrote a review Apr 2021
1 contribution
Prior to booking, I phoned the hotels front desk and specifically asked if the pools were open 24 hours. The man at the front desk said, of course, they’re open 24/7, so I booked the room, trusting the employees of the hotel. We arrived to the hotel to a rude and dismissive young lady at reception who handed us a list of unexpected and ridiculous rules for the hotel. You cannot smoke on any of the private outdoor balconies, you can only have water by the pool, you can’t play any sort of music, etc etc. There were so many rules that I skimmed the paper and signed the agreements for the room that was nonrefundable and paid for, since the only thing we really cared about was the 24 hour pool and we had received confirmation about that. We waited to go into the pools until about 9:30 since there were no kids there anymore, and soaked for about 30 minutes, which was lovely. Until another employee came out and told us the pool closes at 10. I told her that I spoke to someone that morning and he said they were 24 hours, which is why I booked the room. She said “well they’re closed”. So we went back to the room and waited until the morning to speak to a manager, as we were confident that the management would come to a reasonable agreement with us. In the morning we went downstairs and talked to the manager Paola. Keeping with the pattern of rude passive aggression, Paola refused to provide an adequate resolution to the issue. Offering us a 15% refund on the grounds that we had no complaints about the room. When I put it to her that the only reason we stayed here was for the pools, which are clearly worth much more to this hotel, and which we got false confirmation about, she passive aggressively told me to have a nice day. She did not care at all that we got false information about this hotel from one of their employees, she said she’d retrain them (she didn’t even ask who we spoke to so I’m not sure how that will work) did not apologize, and was honestly one of the most immature managers I’ve ever spoken to. I would never stay here again, it is not nearly worth the price. Between the non working wifi, the rude staff, the pools curfew, and the ridiculous rules with barely any amenities, a Super8 would provide you a much better experience at a much more fair price. The rooms look much better in pictures, and you can definitely find a better hotel for a similar price in this area. If you do choose to stay at this overpriced and overrated hotel, be cautious when booking a room at Aqua Soleil. Clearly you cannot trust even what the employees say. They also do not have smoking rooms, even though it says that on certain booking websites. I hope the owner realizes that their staff, especially their managers, are ill equipped for the job and extremely rude and dismissive.
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Date of stay: April 2021Trip type: Traveled as a couple
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Mike wrote a review Apr 2021
Fresno, California42 contributions62 helpful votes
We’ve always wanted to come to Palm Springs and relax so we specially booked the Aqua Soleil suite specifically for the in room hot tub and it didn’t disappoint. The hot tub was even larger in person than the pictures and it was awesome to scratch that off my bucket list. Beyond the in-room hot tub, the hotel was definitely cute/boutique. We enjoyed the heated pool, heated hot tub, and even the nice bed which appeared to be new. I’ve also got to give props to the staff who were amazing and were always checking to see how our stay was. They were amazing. Although we really enjoyed our stay, there were a few different things we felt could have improved. For example, the lock/latches on the door looked very worn and my wife commented that it didn’t see very safe. In addition, we knew it was motel style but I thought I could see light coming from under the door it didn’t look completely sealed which seemed a little odd/sketchy to me at first. The other thing was that we could hear people above us running in their room at like 2am and I realized there’s like no insulation in the rooms. I heard they’re renovating those rooms so perhaps they can fix those small details but with all of that said, we felt safe and the room was very clean so it didn’t detract too much. If you want a hotel that’s centrally located in PS and is a corporate hotel where you want a more traditional hotel then I’d go with the Hilton or Hyatt in downtown PS or Palm Desert. However if you want a place that’s super unique and unlike any hotel you’ve been to, this is your place. The suite with the hot tub is a bucket list hotel stay you’ve got to experience that you won’t get from any of the other big hotel chains. Beyond the small inconvenience of being 15 mins from PS it was worth it for the experience of staying there. I’m glad we chose to stay there.
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Date of stay: April 2021Trip type: Traveled as a couple
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Tim wrote a review Mar 2021
1 contribution2 helpful votes
First of all, the person who contacted me from Aqua hotel is Brandy, who identified herself as a front-dest/security worker. She called me the same day of the event and saying the room I booked (and paid for) is not available. I told her this is for my wedding anniversary and I have already called the day off from work and cancelled all the other appointments. She offered no help and said it was Tripadvisor/Expedia (where I book my reservation from) fault indicating there is vacancy. I asked to speak to her supervisor and she said that person will come in like 5 hours later so basically no help. At the end of the conversation I wanted to ask her what about the refund but she already hung up. I called back immediately and she did not answer. I called again and went straight to voicemail. I am pretty sure because she can see my caller ID. Now I can understand things happened, though very frustrating, but what made me really mad is her attitude. She is unfriendly, unhelpful, and definitely doesn’t seem to care. She said, and I quote, “I’m just doing my job.” Well lady, if all you care is doing your job, you should not be in the hotel business. I will not recommend this hotel to anyone. And they are still holding on to my money while not answering to the phone. BE AWARE!
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Date of stay: March 2021
Service
2 Helpful votes
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Jay J wrote a review Mar 2021
Anaheim, California1 contribution1 helpful vote
My family and I were looking for a hot springs experience. I specifically called ahead to ask about the pool temperature and was told that it was over a 100F. Pros: The old couple at the front desk were very nice. The room was basic, and I have been to much better 3 star accommodations but I am not going to complain about it. The fireplace area by the pool was a nice touch. Cons: I think I would have overlooked everything if the temperature of the pool felt like hot springs or at least warm. But it was barely above cold. The night temperature in the area gets pretty low and we (hubby and 2 boys) could not stay in the pool for long because we were so cold. So my impression of the place was that it felt like staying at a tired looking medium quality motel with a barely heated swimming pool (hot tub was closed due to covid). I hope they have made improvements since our visit. Call ahead to ask about the pool temperature... oh wait, they might tell you that it's over 100F. It definitely was not.
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Date of stay: November 2020
Rooms
Cleanliness
Service
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Carly G wrote a review Mar 2021
La Mesa, California9 contributions3 helpful votes
Husband and I wanted a getaway to the desert to hike at Joshua Tree N.P. I saw the private pool suites here and was immediately interested since all hot tubs everywhere are closed for COVID. The reviews were inconsistent so I didn't know what to expect but decided to book it and see. I am so glad we did! This is an older property but it's clear management is working hard and spending $ to upgrade it. There was fresh landscaping and sidewalks have been re-epoxied. The pool area was clean and inviting with new furniture and a fire pit. Check in was fast and friendly. Our Soliel Suite room was so cool. The room was freshly renovated and very comfortable with a nice matteress, new fridge and fast Wi-Fi. The enough suite pool is a warm mini-pool in a separate room behind a patio door. It was warm and clean and so fun. Loved it. There's a great view of the mountain from the pool room. The only thing I didn't like was the TV in the pool room is an android/Wi-Fi enabled TV but it's configured so all you can do is watch DVDs on it. I don't bring DVDs on vacation generally. If I could have watched my Netflix from the pool it would have been perfect. If you are looking for luxurious hotels go into PS and get one. This is a clean, friendly very unique place and I'll definitely be back.
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Date of stay: March 2021Trip type: Traveled as a couple
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PRICE RANGE
$72 - $220 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
aqua soleil hotel & mineral water desert hot springs, aqua soleil hotel and mineral water spa, agua caliente hotel, agua caliente resort
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsDesert Hot Springs
NUMBER OF ROOMS
98
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Frequently Asked Questions about Aqua Soleil Hotel & Mineral Water Spa
What are some of the property amenities at Aqua Soleil Hotel & Mineral Water Spa?
Some of the more popular amenities offered include free wifi, a pool, and a lounge.
Which room amenities are available at Aqua Soleil Hotel & Mineral Water Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Aqua Soleil Hotel & Mineral Water Spa?
Guests can enjoy a lounge and breakfast during their stay.
Is parking available at Aqua Soleil Hotel & Mineral Water Spa?
Yes, free parking is available to guests.
What are some restaurants close to Aqua Soleil Hotel & Mineral Water Spa?
Conveniently located restaurants include Zapopan Mexican Food, Don Tacorriendo Taqueria Y Cenaduria, and El Matador Restaurant.
Are there opportunities to exercise at Aqua Soleil Hotel & Mineral Water Spa?
Yes, guests have access to a pool during their stay.
Are pets allowed at Aqua Soleil Hotel & Mineral Water Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Aqua Soleil Hotel & Mineral Water Spa?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Aqua Soleil Hotel & Mineral Water Spa?
Many travelers enjoy visiting Elvis Honeymoon Hideaway (7.7 miles), Village Green Heritage Center (8.8 miles), and McCallum Adobe (8.8 miles).
Does Aqua Soleil Hotel & Mineral Water Spa have any great views?
Yes, guests often enjoy the mountain view available here.
Is Aqua Soleil Hotel & Mineral Water Spa accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.