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The Ritz-Carlton, Laguna Niguel

Booking.com$699*
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Certificate of Excellence
GreenLeadersBronze level
05/14/2017 05/15/2017
1 room 2 adults 0 children
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The Ritz-Carlton, Laguna Niguel
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2,009 Reviews from our TripAdvisor Community

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There are newer reviews for The Ritz-Carlton, Laguna Niguel
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Showing 1,949: English reviews
Toronto, Canada
Reviewed December 10, 2014

I was lucky enough to accompany my husband on a business trip so I was just able to relax and soak in the California sunshine. We were very lucky to have had 5 glorious days of sun, not too hot, around 70, but beautiful. This Ritz is in a truly remarkable location sitting high above a cliff overlooking the Pacific...

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Helpful?
Thank Deborahjune
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It was a pleasure welcoming you to our iconic seaside resort!

Washington DC, District of Columbia
Reviewed December 9, 2014

I just stayed here for a conference last week. I've stayed at this location before and didn't have some of the issues I encountered this time around. This site is beautiful. The grounds are gorgeous to look at and if you have an ocean view room, you can take in the beautiful views. Upon check in, I was placed in...

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Helpful?
Thank JenniferAH11
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking the time out of your busy schedule to post a review of the resort. It is much appreciated! We enjoyed your feedback and take it seriously. We are currently working on all of the areas you suggested. We are delighted you enjoyed your overall experience and we look forward to creating more unique memories for you...

Toronto, Canada
Reviewed December 7, 2014

Took a mini girls vacation here in November with my mother and sister. If it weren't for the beautiful sunny and hot weather, this may have been a bust. I expected more from a Ritz property. The bathroom was nice, but the rooms themselves are showing wear. The view is stunning - especially from the restaurants overlooking the beach and...

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2Thank 5mw4
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel for your girls getaway. We are extremely disappointed you were not fully satisfied. Our highest mission is to provide a unique, memorable and personal experience for each of our guests. We thank you for your feedback and look forward to making this right for you. Please contact our Executive Offices directly. We...

Los Angeles, California
Reviewed December 6, 2014

I stayed at the Ritz Carlton in Laguna Niguel for a conference. I have stayed in other Ritz Carlton properties and I was truly looking forward to this visit. Let me start with what I discovered at the end of my stay. It had been raining for much of my visit to Laguna Niguel and, as a result, opening the...

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Helpful?
8Thank Sonia L
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for your detailed feedback. We greatly appreciate it and it has been taken with utmost respect and sincerity by our executive team. Your safety and comfort are our highest missions and we are devastated that you did not enjoy your overall experience while being our guest. We hope you have...

Milwaukee, Wisconsin
Reviewed December 3, 2014

This resort is in an amazing location, right on the beach. I can't say enough about the gorgeous view and the sound of the ocean from my room. Long walks on the beach and watching ocean wildlife was the highlight. Staff were extremely friendly and the food at the restaurants was great. I love this resort and would definitely stay...

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1Thank hrjoseph
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We enjoyed having you as our guest and hope you choose to return soon!

Canada
Reviewed December 2, 2014

Ritz Carlton prides itself on its customer service and it fully deserves it. The wait staff, concierge, front staff et al were always helpful and friendly during our four-day stay. A difficult task to say the least as we were a corporate retreat of nearly 500 people during American Thanksgiving. Our thanks to the staff who gave up time with...

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Helpful?
Thank MWM14
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We always enjoy creating memorable experiences for our guests whether their travels bring them on business or pleasure. We look forward to welcoming you back soon!

Guelph, Canada
Reviewed December 2, 2014

We were here for 3 nights total. The staff and service are best in the industry. Lovely location overlooking a beach and bay area. Great for hiking. The restaurants and spa services were excellent. It can be a bit pricey, but give yourself this treat. You deserve it. :)

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Helpful?
Thank David H
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for the wonderful feedback. Our ladies and gentlemen enjoy receiving it. We look forward to your next visit!

Sioux Falls, South Dakota
Reviewed December 2, 2014

No wired Internet to the rooms (necessary for reliable business Internet connectivity) despite their being ethernet cables connected to a wall jack in every room. After wasting considerable time with management and a maintenance worker, the company who handles the property Internet had to be called only to confirm they only offer WiFi at the hotel. I went down to...

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Helpful?
1Thank Joey J
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We greatly appreciate your detailed feedback and have shared it with our executive team. We would enjoy speaking with you in more depth if you have the opportunity. We can be reached at 949 240 2000. We hope your overall experience was a memorable one and we look forward to personally assisting you in the future.

Temecula, California
Reviewed December 1, 2014

Felt warmly welcomed by staff and even a surprise birthday cake waiting in my room. I can't think of anything that they could have done better; everyone was professional and truely attentive to detail. A genuinely relaxing mini- vacay from a busy work week. Very impressed.

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Helpful?
Thank abroad2
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, we enjoyed creating unique, memorable and personal experience for you.

Nashville, TN
Reviewed December 1, 2014

I stayed at the property for 3 nights, the facility is very well (Traditionally) appointed. With sweeping views of the sea. Had a great room, double beds (sharing), lovely all marble bath with separate sinks. My only complaint about the room is there weren't enough outlets and the ones that were there weren't all in easy to reach locations. Food...

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Helpful?
Thank nsvlbimmerguy
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your experience at the resort and we look forward to welcoming you back very soon. Thank you for staying with us.

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05/14/2017 05/15/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Location: United States > California > Orange County > Dana Point
Price Range: $737 - $1,082 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travelers.
16 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ocean view rooms are well worth the upgrade. The view is simply stunning.”
kilarneyvt, 2 days ago | Read review
“Second floor coastal rooms have a tiny balcony compared to other levels.”
Iconne, 3 days ago | Read review
“Get an ocean view room...it will not disappoint.”
fjsuarez, 4 days ago | Read review
“Try to get an ocean view on the first floor, so you can walk out to see the sunset or just watch the waves!”
kc_wll, 6 days ago | Read review
“Avoid rooms ending in 555”
  • Electrical hazard and no plugs for guests
BtonNaples, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$699* /night
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TripAdvisor$699
HotelQuickly$887
Expedia.com$699
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Prices are for 1 room, 2 adults
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