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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,858 Reviews from our TripAdvisor Community

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Showing 1,798: English reviews
Kalida, Ohio, United States
Reviewed yesterday NEW

Had lunch there and the ocean views are just fantastic. We were there during a rain storm. The ocean was very rough. The Ritz dinning room has very large windows facing the Pacific ocean. The hotel sits on a very high bluff so the views are just unbelievable. The food was also very good but the view is what you...

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Helpful?
Thank John R
Pleasant Grove, Utah
Reviewed 2 days ago NEW

This place is amazing, where do I start. The staff was friendly (I read some reviews ahead of time that said the staff was grumpy, I looked but couldn't find it.) Rooms were great, comfortable beds, etc. Views were perfect. All this was expected since we were at the Ritz. Here were the special things about the hotel: Exercise Room,...

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Helpful?
Thank rogair21
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate the time you have taken to share the details of your luxury experience. It is wonderful to hear your expectations were exceeded in each area of your stay. If you’re going to workout on vacation, we believe you should at least have a view to enjoy! Therefore, we are thrilled you appreciated our state-of-the-art fitness facilities as well...

San Diego, California
Reviewed 2 days ago NEW

50 th birthday celebration for my husband. Incredible venue, great staff to help plan and execute the perfect evening. Staff anticipated needs, exceeded expectations and facility/grounds beautiful and memorable for this 50th celebration.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Gary H
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for sharing your feedback. We were honored to host your husband’s 50th birthday celebration, and we are elated to hear you were pleased with the turnout. Should you find yourself planning more festivities in the future, we would be delighted to accommodate you again.

Laguna Niguel, California
Reviewed 2 days ago NEW

We had to make a change a couple days prior to our arrival and reservations were very accommodating, which took stress off our trip. The morning of our arrival, Allison Simpson called me to let me know that since it was our 30th anniversary, the Ritz Carlton wanted do something special for us. My wife was so excited when I...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Ed D
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It brings us great joy to know you enjoyed a perfect anniversary celebration. We promise nothing but the best to each of our guests, and we are delighted your expectations were exceeded. Brandon, Allison and the rest of our ladies and gentlemen will be thrilled to hear your positive feedback. If you find yourself looking to surprise Lisa again in...

Langley
Reviewed 2 days ago NEW

Laguna Niguel is absolutely a place that we will return! The Location, Amenities, Service are all 5 star. I would like to return in warmer weather and for a longer stay to enjoy the full extent of the property; Pool Area, Fitness Facility, enjoy the expansive beaches

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank toddj738
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We greatly appreciate your kind review. It is fantastic to hear you enjoyed a perfect experience and that you plan to return. It would be our pleasure to welcome you for a longer stay so you can fully enjoy our beautiful property and unique amenities.

San Diego, California
Reviewed 3 days ago NEW

This was our first time staying at the Ritz and it exceeded ALL of our expectations!! Their attention to detail was first class and made our 25th Wedding Anniversary truely memorable! The CLUB level was an amazing experience from sunrise to sunset!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank 284sabine
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for taking a moment to review your experience. We are thrilled your expectations were exceeded on your first visit to our hotel. It is marvelous to know you enjoyed a lovely anniversary. We hope to welcome you back for many more celebrations in the future.

Chicago, Illinois
Reviewed 3 days ago NEW

Ritz Carlton service and location as expected. I would recommend. Great location and rooms. Food on property is just ok. Skip breakfast and go off property for that. Bathrooms could use an upgrade as there are no fans in bathroom so steam stays in bathroom and mirrors fogged for 20 plus minutes.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Robert V
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for sharing your honest review. We are thrilled your expectations were met in terms of our attentive service and beautiful Dana Point location. We appreciate your feedback regarding our breakfast service and guest rooms and will use these comments when making improvements in the future. We hope to provide you with another five-star experience soon.

Bakersfield
Reviewed 3 days ago NEW

The Ritz Carlton Laguna Nigiuel is truly an outstanding hotel in every aspect! Definitely a special treat and one that will be repeated! From the time we arrived until we checked out, everything was perfect! A "must see" hotel! I highly recommend it!

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank RandyIn661
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We greatly appreciate your kind words. It is fantastic to hear your visit was perfect from the moment you arrived until your departure. We are grateful for your recommendation and would be honored to welcome you back soon.

San Francisco, California
Reviewed 4 days ago NEW

All in all a great oceanview luxury hotel property in Ocean County. The views were fantastic, service generally top notch and the room luxurious. Try to get a terrace level room with a fire pit if possible, that was by far my favorite aspect of the room! While no private beach, the private access to Salt Creek Beach was perfect...

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Helpful?
Thank Ariel M
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate your review of your luxury experience. It is marvelous to know your expectations were met in so many areas, from your walk on beautiful Salt Creek Beach to your time by the terrace fire pit. It was a pleasure welcoming you and your husband, and we hope to see you again soon.

Reviewed 5 days ago NEW

i found this hotel to be over priced, run down, and overall disappointment. only positive was the staff. Limited food options and these were not up to the standards i would expect for price. i was excited for my first stay at a Ritz but disappointed.

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Helpful?
Thank Terri J
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate your honest review and are disappointed that your visit was anything but perfect. We are proud to provide a one-of-a-kind, luxury experience to each guest, and we are saddened to hear your expectations were not met. If you would like to further discuss your feedback, please do not hesitate to contact us directly. We look forward to hearing...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Location: United States > California > Orange County > Dana Point
Price Range: $636 - $1,062 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
Reservation Options:
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 On the Beach Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Business Hotel in Dana Point
#2 Green Hotel in Dana Point
#3 Family Hotel in Dana Point
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Laguna Niguel staff and other travelers.
14 questions
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Questions? Get answers from The Ritz-Carlton, Laguna Niguel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Pool view rooms available and Ocean view rooms. Ocean view rooms are higher priced.”
 of 5 bubbles rogair21, 2 days ago | Read review
“Get a terrace level room with fire pit”
  • Private fire pit was my favorite amenity!
  • I can't resist a 5-star bath
 of 5 bubbles 105arielm, 4 days ago | Read review
“Ocean view of course!”
 of 5 bubbles 626gaild, 5 days ago | Read review
“Get an ocean facing room.”
 of 5 bubbles TonyFi18, 1 week ago | Read review
“ocean view”
 of 5 bubbles lux4me, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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