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The Ritz-Carlton, Laguna Niguel

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One Ritz-Carlton Drive, Dana Point, CA 92629-4205
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (520)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 04/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Laguna Niguel
Updated 04/07/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 12 hotels in Dana Point
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Bronze level
Experience luxury coastal living at The Ritz-Carlton, Laguna Niguel, a resort in Dana Point, California situated on a seaside bluff overlooking the Pacific Ocean, and offering a relaxed Southern California vibe near Laguna Beach, Los Angeles and San Diego. Newly renovated guestrooms, suites, and The Ritz-Carlton Club Level Lounge elevate the entire experience at this oceanfront resort, offering refined, stylish design, custom furnishings, enhanced bathrooms, and spacious, airy layouts.
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Full view
Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Sauna
Restaurant
Breakfast available
Outdoor dining area
Poolside bar
Rooftop bar
Tennis court
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Fireplace
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
Hotel links
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Popular mentions
Angela C wrote a review Jun 7
Rowland Heights, California89 contributions26 helpful votes
Got lucky because my Father-in-Law got upgraded to be on the Club Level of the Ritz-Carlton in Laguna Niguel/Dana Point. Club level serves complimentary beverages, alcohol, espresso, hor d'oeuvres at breakfast/lunch/dinner/dessert hours. And the hor d'oeuvres were actually very good. For example, chocolate covered strawberries, chicken salad, cocktail shrimp, salmon california rolls were tasty and of good quality. There is also a candy bar. So, we didn't even need to pay for meals. Pool was at a nice temperature of 80 degrees. There's a golf cart ready to shuttle you to the nearby beach. There's views of the ocean all over the hotel, including at the exercise gym. Nice decor...felt like Hawaii but without the humidity. All of the staff were super polite and kind and professional. Valet parking is only $5 if you buy something from the hotel and get your parking ticket stamped. Staff were always masked. It was very nice to feel fabulously wealthy for a day!
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Date of stay: June 2021
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Lisa P wrote a review Jun 3
Naples, Italy92 contributions37 helpful votes
This is a beautiful property. We were upgraded to a coastal view suite and it was perfection. Recently renovated the design was relaxing and luxurious. Only complaint is that it didn't have a bathtub, but I'll survive! It really bugs me (and not just at this property) is the very expensive fees added ($60 to valet and an additional $50 resort fee). Definitely going back!
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Date of stay: June 2021
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Response from RCLN Marketing, Guest Services / Front Office at The Ritz-Carlton, Laguna Niguel
Responded yesterday
Thank you for staying at The Ritz-Carlton, Laguna Niguel! We are so glad you had a wonderful experience in our newly renovated suites. I'm sorry you weren't able to experience a tub. Some of our other room categories feature bathtubs and we'd be happy to accommodate that request when staying with us again. We look forward to your return!
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Candee wrote a review May 2021
Temecula, California21 contributions9 helpful votes
+1
Went for a 1 night and it was fabulous. This is an older property but very classy and well kept. Views are breathtaking here. I would definitely splurge and get an ocean room. They have fire pits with them. If you want to go to the beach they will take you down and provide chairs and umbrellas. Breakfast views are phenomenal, but make a reservation on the weekend!
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Date of stay: April 2021Trip type: Traveled as a couple
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Response from RCLN Marketing, Guest Services / Front Office at The Ritz-Carlton, Laguna Niguel
Responded 1 week ago
Thank you so much for choosing to stay at our oceanfront resort. We are thrilled you had a wonderful experience, taking in our stunning views, luxury accommodations with personal fire pits, exquisite dining, and beach butler service. We look forward to your return and making more lasting memories with you!
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PatrickRS84 wrote a review May 2021
Palm Springs, California6 contributions
Wow. In hotel school, you learn about the greatness of the Ritz Carlton brand. You hear about the two time baldridge award winners, the Mystique program, the discretionary account staff has to create a wow, the anticipatory training everyone goes through and the ladies and gentlemen serving ladies and gentlemen mantra. Yet, normally, the Ritz has always been a very fine product - sometimes very, very good. This time it was magic. I don’t normally write reviews, but Ritz Laguna Niguel deserves even this small token of recognition. We are staying for one night for our 9th anniversary with our 14 month old on the marriott discount rate - so ordinarily not a hotel’s highest level of VIP. I am always nervous about how traveling with our little tyke will go. We were given a quiet room, not shunted next to an elevator where our little one won’t bother others. Awesome. At Raya, we had a brilliant meal and our server, Iona, and the other gentleman helping (didn’t catch his name) were so thoughtful about our dinner - timing, food options for our son, bringing water with a straw, giving more straws, bringing toys to entertain him, including and acknowledging him, bringing us extra creamer, etc. We left feeling great. Valet was prompt and polite. When we couldn’t find towels at either pool in the late afternoon, the front desk immediately fixed it. When we needed warm milk once our little guy woke up and in-room dining or Raya wasn’t open yet, a manager went and got us warm milk and brought it to our room very promptly. When,... we could keep this going. Anyway, bravo, and thank you Ritz Laguna Niguel for turning this worried Dad into a relaxed and delighted traveler who was able to focus on celebrating wedding anniversary number 9.
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Date of stay: May 2021
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Response from RCLN Marketing, Guest Services / Front Office at The Ritz-Carlton, Laguna Niguel
Responded 2 weeks ago
Dear Patrick, thank you for choosing to celebrate your 9th wedding anniversary with us! We are thrilled you had an exceptional visit and had the opportunity to experience The Ritz-Carlton service like you were taught in school. Our genuine, high-touch service and culture is what continues to make The Ritz-Carlton a leader in luxury industries. It makes us happy that you had the opportunity to celebrate such a special memory with your family at our resort. We cannot wait to welcome you back for more lasting moments!
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Sharon716 wrote a review May 2021
New York City, New York35 contributions32 helpful votes
+1
At first when we checked in, we were wowed by the hotel, all the staff was super friendly. And everything ended there. We paid for an upgrade to ocean front view with fire pit on ground floor. got to our room, first, my keys didn’t work. The room was DIRTY and DUSTY. I wiped it down with Clorox wipe and it was black. The counters, the doors were SO dirty, drapes are stained, carpet was dirty and stained, the mini fridge is rusty, dirty marks all over the tables and counters. The fridge we had asked at check in was forgotten, Called to inquire about it again and our packages too. Now comes the kicker. They didn’t tell us there will be a wedding rehearsal right now AND a wedding tomorrow RIGHT outside my door. They were looking right at us and us at them. I have to close my drapes, which means my ocean view room is now an interior room with no windows. Incredibly deceptive!!!! The bathroom is so oddly designed, the towel rack is inside the toilet section. I’m completely perplexed at how this is sanitary or functional. So incredibly disappointed and feel extremely duped. Also, management, you’re welcome for cleaning the room for you from scrubbing the carpets, doors, countertops. Should have taken more pictures before my scrubbing.
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Date of stay: May 2021Trip type: Traveled with family
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Response from RCLN Marketing, Guest Services / Front Office at The Ritz-Carlton, Laguna Niguel
Responded 2 weeks ago
Thank you for choosing to stay at The Ritz-Carlton, Laguna Niguel. First and foremost, we sincerely apologize for the poor experience you had at our oceanfront resort, from the uncleanliness to the disruption from our onsite events. We are disappointed in ourselves and failed to deliver on our brand promise of uncompromising levels of cleanliness and creating memorable experiences for our guests. We thank you for taking the time to write this review as we are constantly looking to improve and have shared this feedback with our Ladies & Gentlemen so we can grow and do better moving forward.
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PRICE RANGE
$519 - $1,050 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton laguna niguel hotel dana point, ritz dana point, ritz-carlton dana point, ritz carlton laguna niguel
LOCATION
United StatesCaliforniaOrange CountyDana Point
NUMBER OF ROOMS
396
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Frequently Asked Questions about The Ritz-Carlton, Laguna Niguel
Which popular attractions are close to The Ritz-Carlton, Laguna Niguel?
Nearby attractions include Salt Creek Beach (0.3 miles) and Eco-Adventure Center at The Ritz-Carlton, Laguna Niguel (0.01 miles).
What are some of the property amenities at The Ritz-Carlton, Laguna Niguel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Laguna Niguel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton, Laguna Niguel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Laguna Niguel?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Laguna Niguel?
Conveniently located restaurants include 180blũ at The Ritz-Carlton, Bourbon Steak Orange County, and Raya.
Are there opportunities to exercise at The Ritz-Carlton, Laguna Niguel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Laguna Niguel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Laguna Niguel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Laguna Niguel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Laguna Niguel?
The staff speaks multiple languages, including English and Spanish.