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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,620 Reviews from our TripAdvisor Community

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Showing 1,568: English reviews
Colorado Springs, Colorado
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Resort will take your breath away but the free yoga class with Cynthia Neilson will bring your breath back ........she is trained in Iyengar so she has all the details and knowledge but adds the positive, kindness that brings you to the Ritz-Carlton! Thanks for a week of great yoga, Cynthia!

Helpful?
Thank momduster
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your gracious feedback about Cynthia! We look forward to welcoming you back soon! More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

For my recent birthday I wanted an escape, but didn't want to travel. Someone recommended the spa at Ritz Carlton to me and I am so glad they did. I called before the spa opened at 9 AM to make an appointment and Esmeralda was incredibly helpful in finding an available appointment. She answered all of my questions and was... More 

Helpful?
Thank kfmontoya
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your Ritz-Carlton Spa experience. It was a pleasure celebrating with you! More 

Sydney, Australia
Level Contributor
79 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This is a high quality hotel in some aspects but for the room rates being charged, it did not feel like good value. Rooms were small and dated. The hotel overall felt like it needed a bit of work (eg the pool). None of this is the fault of the staff, and indeed they were high quality. Pros: - balcony... More 

Helpful?
Thank OzCol1981
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing to stay with us. We certainly appreciate your feedback and the complements about our ladies and gentlemen. We hope you will return again someday and if we can assist you in any way, please feel free to contact our Executive Offices at (949) 240-2000. More 

Southern California
Level Contributor
63 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

They did some updates in the rooms since I've last been here. It's more a subtle nautical theme. Please see photos. The room may not be very big but they're ample sized and the views make up for the smaller rooms. The views are breathtaking and the lawns well maintained. Service continues to be exceptional. Everyone is friendly and accommodating.... More 

Helpful?
1 Thank Norie
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel for your luxury experience. We enjoyed seeing your photos! Our ladies and gentlemen look forward to creating more meaningful memories for you soon. More 

Los Angeles, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the RZ for a few nights and really enjoyed our stay. However, the food is overpriced and unfortunately not very good, but the staff is super helpful and the rooms are lovely. Actually, the reason we're giving this review 5 stars is Austin from the bell desk team. He was awesome and people like him make hotels... More 

Helpful?
Thank sunchild2121
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel. It was a pleasure having you with us! We appreciate your business, as well as your comments about our ladies and gentlemen, especially Austin. We look forward to welcoming you back soon. More 

Scottsdale, AZ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We recently stayed 6 nights here on a combined business/pleasure trip. Our ocean front room was beautifully appointed and had amazing views, but it is the outstanding service that distinguishes this hotel. Everyone - from housekeeping to spa team - went out of their way to accommodate us. Our group had a small glitch at dinner one evening (in terms... More 

Helpful?
Thank MizRoc
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your business/pleasure combined visit to the resort. Thank you for providing your comments regarding our ladies and gentlemen. They sincerely appreciate it. We look forward to welcoming you back soon and creating more memories for you. If we can assist you in any way, please contact us at (949) 240-2000. More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

The Ritz in Dana Point is a wonderful hotel that sits atop Salt Creek Beach and The Strands. It is a classic Ritz with a wonderful staff and especially the Concierge Michelle who will bend over backwards to help you in any way. Families love the beaches, the long walks. Watching the great surfing and the shuttle that takes you... More 

Helpful?
Thank robert j
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is beautiful. To eat overlooking the Pacific Ocean is priceless. The service is amazing and the amenities are perfect. Highly recommend attending. Perfect for families with kids. There is plenty to do and plenty of bars and restaraunt's here. Highly recommend.

Helpful?
Thank Jeremy515
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It is such a pleasure having you with us! Please let us know if we can assist you in any way. Enjoy our magnificent surroundings and stunning facilities! More 

Brussels
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, comfy beds, but underwhelming The room rates are phenomenal (700 $ plus per standard room), almost everything is extra, so you expect a lot, like: -To get seated for a meal without a long wait. We did not get dinner seats at all on two evenings and breakfast took well over an hour & 20 minutes! Horrible!! -Large... More 

Helpful?
Thank LuAnton
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel. We pride ourselves on a 32-year legacy of service excellence, and are saddened we fell short of fulfilling and exceeding your needs and expectations. We hope to have the opportunity to assist you again in the future to find a better time to visit... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My family and I had a wonderful time at the Ritz Carlton Laguna Niguel! We were upgraded to an ocean-view room which was amazing! The staff gave us the best service, and they made our son so happy with all the toys given to him. Pacific Dream Photography with Paige captured such beautiful family pictures of us on the property... More 

Helpful?
1 Thank Melissa S
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel. We are delighted you enjoyed the complimentary room upgrade, and the service provided to you by our ladies and gentlemen. We know that these types of family memories are so special, and our Pacific Dream Photography wants to make sure we are capturing every moment for you. We look forward to welcoming... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Location: United States > California > Orange County > Dana Point
Price Range: $548 - $1,289 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 On the Beach Hotel in Dana Point
#1 Romantic Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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