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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,651 Reviews from our TripAdvisor Community

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Showing 1,596: English reviews
Omaha, Nebraska
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Of course the view is just fantastic, it would be hard to top it anywhere else. The hotel is very nice but not worth the price. The rooms are quite small and although they are comfortable, they seem to be lacking a little. It's a bit like they tried to take an average hotel room and make it upscale. I'm... More 

Helpful?
Thank Michael W
New York, NY
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

When one thinks Ritz-Carlton one thinks over-the-top quality and service. This property did not meet those standards. Our stay wasn’t bad – it was just not what one would expect from a five star hotel. We’ve stayed at Four Seasons, Belmond and Fairmont properties and this Ritz-Carlton did not meet the level of quality or service we’ve experienced at those... More 

Helpful?
Thank Tumi-NYC
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel. We enjoyed having you as a guest and your feedback is taken seriously and constructively. We hope you had the chance to share your concerns with one of our leaders while here on property, but if you did not have a chance and would... More 

Estacada, Oregon
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I was very excited to visit this property with a friend. The Ritz Carlton name certainly conjures up visions of elegance, sophistication and excellence. It was sophisticated and the lobby area was quite elegant, beautiful and comfortable. The views are SPECTACULAR. But the rooms are VERY tired. Part of the problem is the age of the hotel. But with rack... More 

Helpful?
Thank Lynne G
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you very much for your extremely valuable feedback. We appreciate your time in providing it. Our highest mission is to always provide exceptional accommodations and service. We are continuously working on maintaining all areas of the resort on a daily basis, and have many forthcoming enhancement plans. We look forward to sharing them with you. If we can be... More 

Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

I came here for my birthday, first time at a Ritz so I was excited and had high expectations. The service was great all around but quality standards for the hotel itself are low. I've had cleaner rooms at the Marriot. We stayed in a fireside ocean view room. I felt like I was in a cheap and rundown hotel... More 

Helpful?
Thank Vegas7022
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate you taking the time to share your comments with us and thank you for your feedback regarding the overall condition of your guestroom and the resort. We take your comments very seriously and will be sure to share this information with our staff. If we can be of assistance in the meantime, please feel free to contact our... More 

Boston, Massachusetts
Level Contributor
50 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This is a beautiful property on the water that looks stunning in pictures and in person. Next to Laguna Beach, this is a lovely location and peaceful area. I stayed 9/17-9/19/16. The ocean breeze during this time of year was so nice! My watchouts for staying at the Ritz are the following: -This is a 5 star hotel. I would... More 

Helpful?
Thank Dlbos
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your valuable feedback. It has been shared it with our executive commitee. We are delighted you chose The Ritz-Carlton as your luxury destination. We have many future enhancement plans that are forthcoming in the near future and we hope you have a chance to return and enjoy them soon. We are more than happy to assist you... More 

Berlin, Germany
Level Contributor
97 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

Well, make sure u there earlier than the sunset time, oder Your champagne and make sure your beloved one have good seat and enjoy great starters and best view, ever if it's not cloudy ( which is most is the time in CA).

Helpful?
Thank Anas C
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We couldn't agree with you more that we enjoy the best sunsets! More 

West Palm Beach, Florida
Level Contributor
13 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

Having a ocean front room with own fire pit looking sun setting on Pacific Ocean it does not get better than this! Walk to the beach. Gym has a great view to Pacific Ocean. Great location close to Laguna Beach. Great customer service it is like heaven on earth! This is a best hotel to stay at Dania Point.

Helpful?
Thank markot170
ritzcarltonlaguna, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your visit! We enjoyed creating a memorable experience for you! More 

Irvine, California
Level Contributor
84 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

The Ritz-Carlton resort in Laguna Niguel/Dana Point, California is as ritzy as it gets. The hotel offers wonderful accommodations and service, and the property has spectacular ocean views. There is a beach access.

Helpful?
2 Thank Christopher M
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you very much for choosing The Ritz-Carlton for your luxury experience. We hope to welcome you back soon! More 

Appleton, Wisconsin
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago

Quite simply put, this gorgeous hotel is located on one of the most beautiful spots on Earth. The hotel is kept up very well both inside and out. The service is also top notch. There is always a smiling and friendly face ready to help you. The rooms are very well appointed and spacious. We loved the aroma and the... More 

Helpful?
1 Thank MP-Hami
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for your lovely review of our resort, facilities, and our team. We enjoyed creating a memorable experience for you and we look forward to you "moving in"! If we can be of any future assistance, please don't hesitate to contact us any time. More 

New York City, New York
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is just terrific. I cannot say enough about how much I enjoyed my stay. Everyone could not have been nicer. The place is beautiful. The hotel is perched on a cliff overlooking the Pacific. There is very easy beach access and there are also two lovely pools. Breakfast is great with large windows with views of the ocean.... More 

Helpful?
1 Thank Dineriffic
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for staying with us and providing your comments. It was a pleasure having you as our guest and we look forward to welcoming you back soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Location: United States > California > Orange County > Dana Point
Price Range: $548 - $1,040 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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