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The Ritz-Carlton, Laguna Niguel

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The Ritz-Carlton, Laguna Niguel
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1,615 Reviews from our TripAdvisor Community

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Showing 1,563: English reviews
Southern California
Level Contributor
63 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed yesterday NEW

They did some updates in the rooms since I've last been here. It's more a subtle nautical theme. Please see photos. The room may not be very big but they're ample sized and the views make up for the smaller rooms. The views are breathtaking and the lawns well maintained. Service continues to be exceptional. Everyone is friendly and accommodating.... More 

Helpful?
Thank Norie
Los Angeles, California
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed at the RZ for a few nights and really enjoyed our stay. However, the food is overpriced and unfortunately not very good, but the staff is super helpful and the rooms are lovely. Actually, the reason we're giving this review 5 stars is Austin from the bell desk team. He was awesome and people like him make hotels... More 

Helpful?
Thank sunchild2121
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel. It was a pleasure having you with us! We appreciate your business, as well as your comments about our ladies and gentlemen, especially Austin. We look forward to welcoming you back soon. More 

Scottsdale, AZ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

We recently stayed 6 nights here on a combined business/pleasure trip. Our ocean front room was beautifully appointed and had amazing views, but it is the outstanding service that distinguishes this hotel. Everyone - from housekeeping to spa team - went out of their way to accommodate us. Our group had a small glitch at dinner one evening (in terms... More 

Helpful?
Thank MizRoc
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We are delighted you enjoyed your business/pleasure combined visit to the resort. Thank you for providing your comments regarding our ladies and gentlemen. They sincerely appreciate it. We look forward to welcoming you back soon and creating more memories for you. If we can assist you in any way, please contact us at (949) 240-2000. More 

Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

This hotel is beautiful. To eat overlooking the Pacific Ocean is priceless. The service is amazing and the amenities are perfect. Highly recommend attending. Perfect for families with kids. There is plenty to do and plenty of bars and restaraunt's here. Highly recommend.

Helpful?
Thank Jeremy515
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

It is such a pleasure having you with us! Please let us know if we can assist you in any way. Enjoy our magnificent surroundings and stunning facilities! More 

Brussels
Level Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Good location, comfy beds, but underwhelming The room rates are phenomenal (700 $ plus per standard room), almost everything is extra, so you expect a lot, like: -To get seated for a meal without a long wait. We did not get dinner seats at all on two evenings and breakfast took well over an hour & 20 minutes! Horrible!! -Large... More 

Helpful?
Thank LuAnton
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton, Laguna Niguel. We pride ourselves on a 32-year legacy of service excellence, and are saddened we fell short of fulfilling and exceeding your needs and expectations. We hope to have the opportunity to assist you again in the future to find a better time to visit... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

My family and I had a wonderful time at the Ritz Carlton Laguna Niguel! We were upgraded to an ocean-view room which was amazing! The staff gave us the best service, and they made our son so happy with all the toys given to him. Pacific Dream Photography with Paige captured such beautiful family pictures of us on the property... More 

Helpful?
1 Thank Melissa S
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for choosing The Ritz-Carlton, Laguna Niguel. We are delighted you enjoyed the complimentary room upgrade, and the service provided to you by our ladies and gentlemen. We know that these types of family memories are so special, and our Pacific Dream Photography wants to make sure we are capturing every moment for you. We look forward to welcoming... More 

Los Angeles, California
Level Contributor
4 reviews
3 of 5 stars Reviewed 1 week ago

After going for years around the corner at the St. Regis Monarch Beach, we decided to check out the Ritz Carlton (I'd been for meetings, but never stayed). We used points, 60,000 Marriott Rewards, for the room. Here are the highs and lows: 1. Great location, friendly staff, spectacular views. 2. Upgraded, without prompting, to a Coastline view, though IMO,... More 

Helpful?
Thank manku90210
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

We appreciate you feedback, thank you! Thank you for choosing to stay with us. We hope to welcome you back in perhaps a slower season so you can experience our Ritz-Carlton mystique. If we may assist you in any way, please feel free to contact our Executive Offices at (949) 240-2000. More 

Freehold, New Jersey
Level Contributor
139 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We spent a week at the ritz Laguna and it was amazing. Staff was incredible. A special thanks to Andrew in the club level, who demonstrated such a high level of professionalism and kindness, reflected the ritz Carlton values and what it stands for. Also, want to mention Dora, Jenny, Mary, Colleen, Gabby, and Carmen, thank you for guaranteeing that... More 

Helpful?
Thank Frank L
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

On behalf of all our ladies and gentlemen, thank you for choosing The Ritz-Carlton. It was our pleasure creating memories for you. We love your feedback...thank you for posting it. If we may be of assistance, we are always here for you at (949) 240-2000. We look forward to welcoming you back soon! More 

Dallas, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Paradise from start to finish. The hotel and staff are outstanding, and the views are truly amazing. The weather was a breath of fresh air and very refreshing. Everyone should visit at least once or more if you can an stay on the club level. The Ritz absolutely understands service and best in class customer service.

Helpful?
Thank HP_Texas
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for your visit. Welcome to paradise! More 

McLean, Virginia
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at this property the first week of AUG and the location and view really are spectacular. I loved the oceanfront gym – it is large, well-equipped and the view is just incredible. The Raya bar (the indoor bar versus the 180Bleu Terrace) is wonderful and Kelly the bartender is an absolute GEM. We ate at EnoSteak the first... More 

Helpful?
Thank Heather Y
RCLagunaNiguel, Executive Office at The Ritz-Carlton, Laguna Niguel, responded to this review

Thank you for staying with us. We value your patronage and loyalty as a Ritz-Carlton rewards member. We will always strive to provide you with the value you are seeking, along with luxury service and facilities. Thank you for your feedback. We greatly appreciate it, and look forward to welcoming you back for a truly memorable experience. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about The Ritz-Carlton, Laguna Niguel

Address: 1 Ritz Carlton Dr, Dana Point, CA 92629-4205
Location: United States > California > Orange County > Dana Point
Price Range: $548 - $1,291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Laguna Niguel 5*
Number of rooms: 396
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Also Known As:
The Ritz-Carlton Laguna Niguel Hotel Dana Point
Ritz Dana Point
Ritz-Carlton Dana Point
Ritz Carlton Laguna Niguel
Hotel Style:
#1 Romantic Hotel in Dana Point
#1 On the Beach Hotel in Dana Point
#2 Green Hotel in Dana Point
#2 Business Hotel in Dana Point
#3 Family Hotel in Dana Point
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