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1 Ritz Carlton Dr, Dana Point, CA 92629-4205
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Traveler (1981)
Room & Suite (583)
Videos (5)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz-Carlton, Laguna Niguel
Updated 05/18/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 12 hotels in Dana Point
Location
4.9
Cleanliness
4.6
Service
4.5
Value
3.9
Travelers' Choice
GreenLeaders Bronze level
Experience luxury coastal living at The Ritz-Carlton, Laguna Niguel. Our resort in Dana Point, California is situated on a seaside bluff overlooking the Pacific Ocean, and offers a relaxed Southern California vibe near Laguna Beach, Los Angeles and San Diego. Newly renovated guestrooms, suites, and The Ritz-Carlton Club Level Lounge elevate the entire experience at this oceanfront resort, offering refined, stylish design, custom furnishings, enhanced bathrooms, and spacious, airy layouts.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Babysitting
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Poolside bar
Rooftop bar
Tennis court
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Steam room
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Business
Languages Spoken
English, Spanish
Hotel links
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2908Reviews56Q+A100Room tips
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Most Recent
MrsATX wrote a review Sep 8
Austin, Texas2 contributions2 helpful votes
It was probably a beautiful property once upon a time, but now it's *literally* falling apart. The structural decay is matched with stained and cracked furniture and carpet that's absorbed so much ocean air that it feels soggy beneath your feet. And the bed was so bad that it'll take a week to recover. On the bright side, other than the front desk staff who did the usual (though not for the Ritz) deception around when the room would be ready, the staff was warm and welcoming and attentive. Special thanks to the kitchen for accommodating my dietary restriction.
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Date of stay: September 2022
Value
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Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Harrison Rose, Guest Services / Front Office at The Ritz-Carlton, Laguna Niguel
Responded 2 weeks ago
Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with our engineering leadership team to ensure we are able to rectify the defects you noticed with the property. I am deeply sorry you were not able to have restful sleep while on property, and the bed left you with lingering effects. I have notified our housekeeping leadership team as well, so we may replace worn beds in a more efficient manner. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I understand we did not make a good impression, but do hope you choose to stay with us again so we may make this experience up to you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
patcomb wrote a review Aug 2022
Paradise Valley, Arizona16 contributions7 helpful votes
Hotel's Favorite
Been coming here the last handful of years and feels like a second home, would always recommend springing for the club level because that’s what differentiates this resort. All the folks up there are wonderful and truly make you feel special!!
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Naples Nomad wrote a review Sep 4
Naples, Florida315 contributions215 helpful votes
Came here for three nights for work, very beautiful setting. Staff was very helpful and friendly. Food was fairly priced for hotel food, especially the patio bar. The room service menu was lacking so consider eating out. Plenty of food choices within a short uber ride or walk. Roomwise, pay extra for a bottom floor room with a fire place. Comes with a water view and Smores in the room, nice touch. Pricewise, we paid roughly $1,600 per night which is high, but was worth it. Parking was a bit crazy at $70 a night. Rooms come with Nespresso coffee pod machines and water bottles every day. Beach is at the bottom of the hill. One issue is, the tram stops running at 7 pm which means before sunset. If you go to sunset, you will be walking back up. Internet was solid, was lacking a good tv chair space but did have a nice work space.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Trip type: Traveled on business
Room Tip: we were 1546 which was a nice bottom floor room with water view and outdoor fire (gas)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Toybox60 wrote a review Aug 2022
New York City, New York4 contributions5 helpful votes
Beautiful beautiful property! One cannot deny this and it’s great location perched above the cliffs of salt creek beach. BREATHTAKING Starting with positives: Check in process was a breeze! Jessica Miller at the front desk was THE BEST! She treated me so kind and gave me a fantastic room that met my needs exactly with the perfect location near everything I wanted to enjoy at the hotel. 5 star service and kindness! The room was fab! It even came with a firepit and free smores which was a great bonus feature!! Soo cool!! All meals, all restaurants and bars had great service and friendly kind staff that met your needs. Even when the rooftop crew got a little overwhelmed due to the large groups, they were sure to check in often and didn’t neglect us which was nice. Anyone working around the property would help you with anything even if it wasn’t their job - or find someone who could. Thats great to see staff not putting their hands up when you have a question and either walkie talkie-ing or going to seek answers for you. I even asked where the restroom was and the guy walked me b/c he said it was a bit tricky of instructions. Sooo nice! A couple of areas of opportunity in having visited many Ritz Carltons in my life including the few Ritz Reserves around the world. Not terrible -Just a couple of misses in service that I don’t think would be bad to add: Hours of operation for things: Pool is 24h but pool bar and poolside service 11:30 to 4:30? Why? This is such a miss as many people are at the pool earlier and later. We want to get serviced and with a wider window of time. As long as the sun is out, the fun should be out! Lol. Shuttle to the beach only picks up from 1 spot in the hotel. You end up walking forever just to get to/from the shuttle. It also stops at 7pm when sunset is 720/730 forcing many people to pack up early or hike up the steep cliff after being burnt out at the beach all day. Not very good options. Speaking of beach - Could also use beachside service. Even if not a full bar, maybe like a hut that serves beer and wine and light snacks would be nice. The beach is so far from the property, in terms of a major hike with the cliffs - food & drink is such a struggle if you choose to spend a day at the beach. 24 hour room service is not offered either. Shuts off at midnight. In fact, by 10pm (930 really) there is no place to get food anywhere on the property until 6am juice bar. What a bummer. It’s the Ritz. We are spending $1k a night for round the clock luxury. Overnight parking $70 is obnoxious. Incorporate it in the resort fee or room rate. Overall very nice stay with a few service touches, all really due to hours of operation and accessibility to things which I think are preventing this from being true 5 star. Everything else - well done!
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Date of stay: August 2022Trip type: Traveled solo
Room Tip: Bring your own snacks for the beach and for at night as there is no beach service and room...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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justiin wrote a review Aug 2022
Colorado Springs, Colorado1 contribution1 helpful vote
This is the worst Ritz Carlton I have ever stayed. This year I have stayed in 9 Ritz Brand property already, but this one is definitely not a Ritz standard. And that made me to leave my review here in TripAdvisor. As an ambassador status, I have to negotiated several times to get the ocean view room. Yes, I have booked the garden view, but they even refused to do the complimentary upgrade to the coastal view, which they declared that is the best complimentary upgrade they could do for ambassadors. And they said if you want to upgrade to the ocean view, it would be an additional $300. After checked into the Garden view room, I was disappointed about this. Came back to the front desk, they now offered me the coastal view room. Honestly, I was satisfied before I saw the view. It was minimal. I had to squeeze on the one side of the balcony to see the coast line. Coming down with frustration, I expressed my wish to speak to the manager. They deterred me at the front desk and reiterated that to have an ocean view would cost $300. I had to pull up the Marriott program benefit, and let they confirm what I had understood that for AMBASSADORS here at ritz carlton laguna niguel you could ONLY get COMPLIMENTARY upgrade to coastal view. While this time, they said Nono, and went back to speak to the manager, and give a complimentary upgrade to the ocean view. Besides this, they never explained to me the resort amenities and my elite benefits when I checked in. For late checkout, that is another three rounds of negotiations. When I checked out, I called for bellman. I called 15minutes on phone, never answered. I sent message on app, replied after roughly 2hours. I could not believe that this property is owned and managed by Marriott. Their such COMMON services are the ones I had never experienced in any Ritz property that I had ever stayed with. Apart from services, I also do not recommend to stay here: a lot of people walking around. Definitely Not in a vibe for vacation, only remind me business. Having a dinner at Raya and enjoy the beautiful sunset is truly blessing enough.
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Date of stay: August 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from RCR Guest Relations, Owner at The Ritz-Carlton, Laguna Niguel
Responded 4 weeks ago
Dear Go57110795817 Thank you for taking the time to share your feedback regarding your recent stay The Ritz-Carlton, Laguna Niguel. It is through guest feedback that we are able to improve upon the experience provided to our guests. We take pride in providing our guests with the highest level of personalized service, and we sincerely apologize that we fell short of meeting your expectations. We have reviewed the items you mention with our Ladies and Gentlemen and we are taking measures to ensure that this situation does not reoccur. Although we fell short of meeting your expectations during your stay, I hope you will consider our resort on your next visit to the area so that we can deliver on the exceptional experience you deserve.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer C wrote a review Aug 2022
West Hollywood, California1 contribution
I stayed for three nights in between leaving one job and starting another. The people were amazing. The service was out standing. It was everything that I hoped it would be. I love the spa, the beach butlers and the concierge on the club floor. Thank you so much.
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Date of stay: August 2022Trip type: Traveled with friends
Room Tip: Make sure to put your name on wait list for 180 Blu. It is popular spot with both hotel guests...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Liza W wrote a review Aug 2022
Phoenix, Arizona2 contributions
Such a fabulous trip. The resort is in an incredible location. The service was excellent. In particular, Tall Taylor in Raya was great. I was dining alone and he made me feel very welcome, which I appreciated. I look forward to my next visit!
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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nomadicmelani wrote a review Aug 2022
5 contributions
Not sure a work conference could feel like a holiday, but the oceanfront-setting of the Ritz Laguna-Niguel certainly helped bring relaxation and calm to some busy days. Beautiful views over-looking the ocean - loved drinking coffee, watching the surfers, and listening to the waves each morning. Great running trails right at your doorstep. Conference facilities and catering were also perfect for what our team needed. Thank you for a lovely stay!
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Denver B wrote a review Aug 2022
Las Vegas, Nevada2 contributions
An exceptional experience all around. The service across the entire resort exceeded our expectations. Special thanks to Blake, Derick, the beach valets and club staff who helped to make our first beach vacation with our toddler so special.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WorldTraveler wrote a review Aug 2022
San Francisco, California14 contributions6 helpful votes
A beautiful property! The views were absolutely spectacular (prepare yourself for stunning sunsets!). Rooms are large and bright - I was lucky to get an ocean view room with a little balcony. The service was top notch. Can’t wait to return!
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$809 - $1,496 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the ritz-carlton laguna niguel hotel dana point, ritz dana point, ritz-carlton dana point, ritz carlton laguna niguel
LOCATION
United StatesCaliforniaOrange CountyDana Point
NUMBER OF ROOMS
396
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Frequently Asked Questions about The Ritz-Carlton, Laguna Niguel
Which popular attractions are close to The Ritz-Carlton, Laguna Niguel?
Nearby attractions include Salt Creek Beach (0.2 miles) and Eco-Adventure Center at The Ritz-Carlton, Laguna Niguel (0.01 miles).
What are some of the property amenities at The Ritz-Carlton, Laguna Niguel?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at The Ritz-Carlton, Laguna Niguel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Ritz-Carlton, Laguna Niguel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Ritz-Carlton, Laguna Niguel?
Yes, valet parking is available to guests.
What are some restaurants close to The Ritz-Carlton, Laguna Niguel?
Conveniently located restaurants include Raya, Bourbon Steak Orange County, and 180blũ at The Ritz-Carlton.
Are there opportunities to exercise at The Ritz-Carlton, Laguna Niguel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Ritz-Carlton, Laguna Niguel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Ritz-Carlton, Laguna Niguel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Ritz-Carlton, Laguna Niguel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Ritz-Carlton, Laguna Niguel?
The staff speaks multiple languages, including English and Spanish.