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DoubleTree Suites by Hilton Doheny Beach - Dana Point

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DoubleTree Suites by Hilton Doheny Beach - Dana Point
DoubleTree Suites by Hilton Doheny Beach - Dana Point
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307 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Sunland, United States
Reviewed 2 days ago NEW

Hilton Honors app. gave us through digital check-in, a room in back of hotel without a view, but the gracious staff offered us an upgrade along with our friends who were also staying at the hotel. Great front office staff!!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ingridk171
Reviewed 5 days ago NEWvia mobile

I booked two rooms in September. When we checked in it was suppose to be a balcon room with ocean view but it was a room with no balcony over looking the alley behind the building, we were told they had nothing left to move us to.Then we didn't get room service,said they don't know why so we went down...

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Helpful?
Thank Disquiste
Escondido, United States
Reviewed 1 week ago NEW

I love their cookies!!!!! Great room at great property. Highly recommend this place. Beach/Surfer theme and very clean. So, they say I have to say more. The picture in the lobby is very special. To the naked eye, NOTHING. Just a design of post-its or paint swatches. Through the lens of my iPhone, just looking at it, turns it into...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank A8815HWstever
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Thank you so much for taking time to comment on your recent stay and recommending us to others! Glad you were able to experience the very special picture behind the front desk only seen through the lens of your phone. Pretty cool! Hope to see you again soon! Surfs Up! Bill Reider General Manager DoubleTree by Hilton Doheny Beach -...

South Pasadena, United States
Reviewed 1 week ago

Enjoyed the facility and staff was extremely friendly! The ocean views were an added bonus. This was my first time to Dana Point and I thoroughly enjoyed the entire area! I recommend Coastal Kitchen for dinner!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank ryanwarrenp
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

So glad to hear that you enjoyed everything we have to offer in Dana Point. Thank you for your very kind words about the staff and we hope to see you again very soon. All the Best! Bill Reider General Manager DoubleTree by Hilton Doheny Beach - Dana Point Bill.Reider@Hilton.com 310-420-0146

Reviewed 1 week ago

Not a quiet room in the hotel. One side looks over a loud highway, the other over the train tracks- with trains hurling by. $25 day parking for guests. $$$$ restaurant/bar prices. The front desk could not have been more unhelpful, They suggested a drink on one of their patios, then charged us $100 for 4 drinks, saying it was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank 652virginiag
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

I truly apologize for the disappointing experience you received during your stay. This certainly is not how guests should be treated and does not fall in line with the culture we have set. We will be following up with the team to address your concerns and will be reviewing our universal standards of service. Please feel free to reach out...

Concord, California
Reviewed 2 weeks ago

The hotel's not perfect but I thought it was well worth the cost and we had a very relaxing stay. There's a public campground between the hotel and the beach but the view is still great and we had a comfortable balcony to look out over the ocean. Dana Point Harbor is just a few minutes away. Dinner at the...

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Helpful?
Thank Robert H
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

So glad to hear that you had a wonderful experience during your recent stay. We are in a great location with quick access to the beach and walking distance to the harbor. We are a pet friendly hotel and I’m delighted to hear Ingrid and Michael reacted and resolved the situation you encountered. I will be sure to share your...

Chino Hills, California
Reviewed 2 weeks ago

Our hotel stay was an amazing experience and the staff was outstanding! The hotel location is ideal and even though the weather wasn't the greatest, it still did not damper our stay. If your looking for a good value and great service than this is the place to stay!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank gilr2017
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

I’m glad to hear that you enjoyed your stay. Although we recently had some much rain, I am happy that you did not let this ruin your stay. I will forward your positive comments to the team as I know they will appreciate. I look forward to seeing you at hotel again in the future. Surfs Up! Bill Reider General...

Burbank, United States
Reviewed 2 weeks ago

Some facilities not available. Room decor was nice, but lacked housekeeping. Did not get towels or coffee, and supplies. Internet only works if you go downstairs to the lobby. They do have free WiFi, if you sign up with their website. Their lounge was closed and we were not able to go upstairs to see the ocean view. We were...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank juangA1166FU
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

We appreciate your feedback and take your comments seriously. Certainly you did not have a good experience and for that I do sincerely apologize. We did not meet your expectations and rest assured I will be meeting with team to address all of your concerns. It is unacceptable to be told to go across the street to watch the sunset....

Reviewed 2 weeks ago

Doheny Surf. Breakfast Buffet. They remodeled recently. I always really enjoy their breakfast buffet. Fresh juices good coffee. You can order an omelet and the server will bring it to you. Never crowded. The servers are always really friendly and ready to help. Been here for the breakfast buffet a few times. Had a groupon which makes it a good...

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Helpful?
Thank Kirk-Janise D
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Thank you for providing us with positive feedback on your recent stay and especially your experience at Doheny Surf Restaurant. We pride ourselves on providing a great product and giving our guest a rewarding service experience. We will pass on your comment to the Culinary and Food and Beverage team as I know they will appreciate it. We look forward...

san jose, United States
Reviewed 2 weeks ago

This is a great option to stay in dana point. The beach is across the hotel, great just for a stroll and the harbor is only a few blocks from the hotel if you want to whale watch or just take a boat cruise. There are great restaurant along the pch and great for relaxing.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Alex V
Bill R, General Manager at DoubleTree Suites by Hilton Doheny Beach - Dana Point, responded to this review

Thank you for taking the time to share your positive experience on Trip Advisor. We are glad you had a wonderful stay and look forward to having you back for another great experience. Bill Reider General Manager DoubleTree by Hilton Doheny Beach - Dana Point Bill.Reider@Hilton.com

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Located in enchanting city of Dana Point, Orange County midway between Los Angeles and San Diego along the Pacific Ocean. Our hotel has proven a consistently popular choice among beach city tourists, wedding planners and business guests looking to turn that conference travel into a great Southern California getaway. Great location for work and play! ... more   less 

Additional Information about DoubleTree Suites by Hilton Doheny Beach - Dana Point

Address: 34402 Pacific Coast Hwy, Dana Point, CA 92624-1211
Location: United States > California > Orange County > Dana Point
Price Range: $162 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree Suites by Hilton Doheny Beach - Dana Point 3.5*
Number of rooms: 196
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Doheny Beach - Dana Point Hotel Dana Point
Doubletree Dana Point
Doubletree Hotel Dana Point
Hotel Style:
#2 On the Beach Hotel in Dana Point
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Questions & Answers

Here's what travelers have asked, with answers from DoubleTree Suites by Hilton Doheny Beach - Dana Point staff and other travelers.
13 questions
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Questions? Get answers from DoubleTree Suites by Hilton Doheny Beach - Dana Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“There was a train that ran by the hotel but it didn't bother us. Not sure if the room location helped with that but you should ask.”
 of 5 bubbles roberthH2666FO, 2 weeks ago | Read review
“If you want a room that you can kind of see the ocean request one in the front of the hotel”
 of 5 bubbles ValerieS871, Nov 28, 2016 | Read review
“Non ocean view rooms are facing the train tracks!!! Trains run early and late!!!!”
 of 5 bubbles mrwheels12, Nov 27, 2016 | Read review
“Get an ocean view.”
  • View from our balcony.
 of 5 bubbles dcstep, Nov 20, 2016 | Read review
“South facing rooms looking over pool area more enjoyable in late afternoon because sun not beating in directly”
 of 5 bubbles 687beverlyd, Nov 13, 2016 | Read review
5 of 5
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