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Capistrano Surfside Inn

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Capistrano Surfside Inn
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84 Reviews from our TripAdvisor Community

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Showing 82: English reviews
Palm Desert, California
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

The Capistrano Surfside Inn is a comfortable pleasant place to stay in an excellent location. Half the units are Oceanside with an awesome view of the ocean – and one just walks across the road to the beach! The location is very close to Dana Point and it's charming Harbor, and close to lovely charming Southern California towns such as... More 

Helpful?
Thank meetjudith
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Thank you so much for taking the time to post a review. Your positive words are really appreciated. We're so glad you enjoyed your time with us, both at the resort and in the area. Please come back and be our guest again soon! Amanda Burgess, General Manager More 

Monrovia, California
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 8, 2016 via mobile

People all still awesome, but property needs better oversight on the upgrades. Waves are eating up the beach and most of the palms roots are exposed. The dolphin and whale are very active in the waters of this area. Overall a wonderful time with good friends

Helpful?
2 Thank Sharon S
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Sharon, Thank you so much for taking the time to post a review. I agree with your opener "people all still awesome, but property needs better oversight on the upgrades." Our staff IS AWESOME! We are in the process of upgrading our units, I hope you had the opportunity to see one of the ungraded units, they are fantastic! We... More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 4, 2016

We had an ocean view which we loved. We were on the third floor. all the rooms feature a balcony which we enjoyed. The balcony had a barbecue and we did steaks one evening for dinner. We sat on the balcony and played Mexican Train one afternoon.which was lovely. The train did not bother us. The traffic seemed more noisy... More 

Helpful?
Thank Mary J
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Mary J, Thank you so much for taking the time to post a review! And we agree that the train is not bothersome and rather just part of the SoCal beach culture. The resort has double paned windows and sliding glass doors so the traffic noise in non-existent when you close up the unit. I'm so glad you enjoyed your... More 

Gilbert, Arizona
Level Contributor
93 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed May 3, 2016

Its really hard to beat the location of these condos at Capistrano Beach. It is right across the street from Doheney State Park with surfing, paddle board, volleyball, picnic facilities, fire pits etc. We slept with the windows open to hear the waves rolling all night, which was awesome except for the intermittent train going by across the street (but... More 

Helpful?
Thank Carrons
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Carrons, Thank you so much for taking the time to post a review. I think you painted a perfect picture of our resort and it's FANTASTIC location! I couldn't have said it better myself! Also- we are renovating the rooms so that "dated look" will be a comment of the past the next time you come to stay with us.... More 

2 reviews
3 of 5 stars Reviewed May 1, 2016

This place is OK, not great. The location and staff are positives, but there is a lot more negative with this place. The main thing is that the furniture is SO uncomfortable. The couch was hard and awkward. The bed was overly soft with hard overstuffed pillows. Our necks couldn't take it. We tried the pullout couch which was awful.... More 

Helpful?
Thank T381
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Hello T381, First, thank you so much for taking the time to post a review, we really appreciate it. I appreciate the feedback about the location, and even more so, the kind words about the staff. They are AMAZING hard-working people who try their hardest to make sure your stay is memorable. Those big jetted tubs in the rooms (from... More 

Layton, Utah
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 16, 2016

We have visited this resort for years. There are positives and negatives with this property, though since we keep coming back, obviously the positives out weight the negatives. It is an older California beach property. The Pacific Coast Highway runs right in front as well as the train track. But, the ocean is right there too. I can easily look... More 

Helpful?
2 Thank sjakdcut
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Thank you so much for taking the time to post a review. I feel your review very accurately describes our resort. I'm glad you enjoyed your stay with us and we look forward to your return visit. Amanda Burgess, General Manager More 

Big Bear Region, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed January 25, 2016

To Whom it May Concern: I just completed a week at the Capistrano Surfside Inn which was an exchange through Trading Places. I feel that the folks at Trading Places did us a disservice by failing to inform us that the $764.00 for a week in this place would have us facing a mound of dirt in the back of... More 

Helpful?
2 Thank Bob M
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Hello Mr. Miller, Anytime you do a timeshare exchange, I recommend that once you have a confirmed exchange you contact that resort directly to ask them how they assign the rooms. Every resort does it a different way. The exchange paperwork states that you are not guaranteed a particular view. However, we allow our owners to call in 3 months... More 

Silverthorne, Colorado
Level Contributor
87 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed January 19, 2016

We enjoyed our stay in a 1 Bedroom spacious condo. Being there Christmas week, we were with a lot of families, asking for a quiet room, we were on the 3rd floor & bank view - so we didn't have the kids running overhead or have the highway & train noise, although you'll have to go out to see the... More 

Helpful?
Thank Coloradopegret
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

Thank you for taking the time to post a review. I'm glad to hear you enjoyed your stay with us. I'm sorry to hear you unit smelled like wet carpet, we do have to clean our carpets often because of their exposure to sand and sunblock being this close to the beach. I'm glad it dissipated quickly. It's great you... More 

Portland, Oregon
Level Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
3 of 5 stars Reviewed January 16, 2016 via mobile

The rooms are timeshare rooms, cheesy plastic signs inside the room. A bit of a moldy smell so better than a motel but not much more - first impression of lobby is that your walking into a tiled motel - hard to explain but not thrilling to be here 10 AM checkout is really early don't you think ?

Helpful?
Thank TahoeBlue66
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

TahoeBlue, Thanks for taking the time to post a review. As you indicated, our resort is not like a modern, trendy hotel in a downtown metropolitan area. It's more like your personal beach-house. We have cleaned and well maintained rooms, even if they are a little dated. We have a professional, helpful, and friendly staff. Hopefully your took advantage of... More 

Phoenix, Arizona
Level Contributor
114 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed December 28, 2015

My family of 5 stayed here for a week as a RCI timeshare exchange the week before Christmas week. Check in was Sunday so I also rented a stay for Saturday to start the vacation an extra day. At first we were assigned a separate room for Saturday and then the resort would move us on Sunday for our week... More 

Helpful?
3 Thank Hawaiibeachnut
CapoSurf, General Manager at Capistrano Surfside Inn, responded to this review

WOW! Thank you for taking the time to post such a detailed review! I'm so glad you and your family had such a great stay with us. First, there was AC in your unit, each unit has it's own air conditioner. And second the elevator is shut off at night for security, but you can request for the front desk... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Self-Serve Laundry

Additional Information about Capistrano Surfside Inn

Address: 34680 Pacific Coast Hwy, Dana Point, CA 92624-1301
Location: United States > California > Orange County > Dana Point
Price Range: $195 - $229 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Capistrano Surfside Inn 3*
Number of rooms: 37
Reservation Options:
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Also Known As:
Capistrano Surfside Hotel Capistrano Beach
Hotel Style:
#5 Romantic Hotel in Dana Point
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