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Riviera Shores Resort

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Riviera Shores Resort
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65 Reviews from our TripAdvisor Community

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Showing 62: English reviews
Poole, United Kingdom
Reviewed April 24, 2016

Great room for 2 but if 3/4 there is no privacy as the bathroom can only be accessed through the bedroom. Good kitchen and although there isn't a washing machine, there is a free laundry on site. Very good Mexican and Italian restaurants within walking distance.

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Helpful?
Thank PhilipYeardley
Diamond R, Manager at Riviera Shores Resort, responded to this review

Thank you for sharing your experience regarding your stay with us. We are happy you chose us to service your vacation. We apologize for the slight setback in the bathroom access. We thrive to completely satisfy our guests and your feedback is important to us. It is pleasant to read that you enjoyed our convenient location, allowing you easy access...

Genoa, Nevada
Reviewed April 23, 2016

Not a bad place. Location close to Southern Cal activities, beaches, great dining, and golf. Like many of the Diamond properties we've stayed at, a bit older, but kept clean and neat. If you get a room with an ocean view, it will be noisy. First night there it was ear plug noisy, but we kind of got used to...

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Helpful?
Thank Jim M
Goleta
Reviewed April 20, 2016 via mobile

Yup, awesome view but just a BIT NOISEY! Located 100 yards from the beautiful Pacific Ocean but PCH and the railroad are between the resort and the ocean. Fortunately the bedroom is located in the quiet side away from the traffic. The resort is pretty nice and we expect Diamond will be doing upgrades over time. We're in an older...

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Thank Yellowsubmawing
Reviewed April 20, 2016

We stayed here as part of a resort preview package. I was looking forward to enjoying the area and knew that the properly had been converted from a hotel. We received a call prior to our stay saying that we were upgraded to a newly renovated one bedroom suite and would we like that. Of course we said yes. Well...

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Helpful?
1Thank Patricia P
Diamond R, Manager at Riviera Shores Resort, responded to this review

It is disappointed to us to read that you found your confirmed unit unaccommodating and not secluded enough for yourself and guests. Had our team been made aware of your discomfort, we may have taken immediate action in our thrive to satisfy this matter. Our guest’s concerns are important to us and we appreciate your feedback as this is our...

Reviewed January 13, 2016

I last visited Riviera Shores about 8 years ago, and at the time it was dog eared and kind of moldy smelling. Not so today! It's beautiful and well appointed. The VERY large rooms and small kitchen feature an ocean deck so that the sunrise and sunset are viewable. The setting is quiet and the front desk and concierge are...

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Helpful?
Thank Eva T
Visalia
Reviewed January 5, 2016 via mobile

We are Diamond owners and had talked to other owners who had stayed here. The reviews were mixed as are the reviews on TripAdvisor. We tossed a coin and decided to try it. During the booking process and a couple times subsequently we were notified that this property does not meet standard and is in the process of being remodeled....

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1Thank David S
Chandler, Arizona
Reviewed November 15, 2015

Over all a pleasant experience. Friendly and helpful staff. Need to chose the higher floors ask for ocean view. Do not use the couch for a bed, need a 2 bedroom. Remodeling is in progress. If you want coffee etc., bring it yourself. They only supply a starter kit. (one decafe, one regular)

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Thank Barbara R
prescott, az
Reviewed October 17, 2015

While the location and ocean view is exceptional at this Diamond Resort, it still leaves quite a bit to be desired. I stayed here with my girlfriend for a short girl's get away trip. We knew it was only a one bedroom but the one bedroom units at most Diamond Resorts are a king and we felt we could live...

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1Thank vanillasun
Reviewed September 30, 2015 via mobile

Disappointed in the accommodations. We had a one bedroom that needed updating desperately. All rooms have ocean view which was nice. Many restaurants within walking distance with a variety of cuisines. There was a gas Webber grill on our deck and we used it several times. Laundry facilities on site were free. We had a car do were able to...

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Helpful?
Thank Nancy B
Diamond R, Manager at Riviera Shores Resort, responded to this review

We regret your time here at Riviera Shores Resort Capistrano Beach fell short of your expectations. Please accept our apologies for the room condition complications you endured. We are pleased you found our dining venues nearby quite excellent, and enjoyed our resort amentines. We value your complete satisfaction, and hope to better meet your needs in the future. Sincerely,

Sierra Madre, California
Reviewed September 13, 2015

We spent 4 night at the resort at the end of August beginning if September and had a most enjoyable stay. The location is very good and a very short walk (1block) to the highway and train track overpass to the beach area. The beach is nothing special opposite the units buy we only went to kick back not to...

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Helpful?
Thank JimmyC1411
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28 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Riviera Shores Resort

Address: 34642 Pacific Coast Hwy, Dana Point, CA 92624-1301
Location: United States > California > Orange County > Dana Point
Price Range: $144 - $269 (Based on Average Rates for a Standard Room)
Number of rooms: 130
Also Known As:
Riviera Shores Hotel Capistrano Beach
Hotel Style:
#5 On the Beach Hotel in Dana Point
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Questions & Answers

Here's what travelers have asked, with answers from Riviera Shores Resort staff and other travelers.
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Questions? Get answers from Riviera Shores Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Higher floors may have better views.”
 of 5 bubbles joe-chicago-23, Oct 30, 2016 | Read review
“ask for top floor ocean view "BEAUTIFUL!"”
 of 5 bubbles debbier901, Oct 22, 2016 | Read review
“Ask for an Ocean view. Rooms on the west side offer stunning views of the ocean and Dana Harbor.”
  • The sunsets were magnificent. Every evening you will see something like this, and hear the ocean
 of 5 bubbles U7713AGronaldb, Jun 22, 2016 | Read review
“4th floor rooms have great views and there is a bbq on balcony”
 of 5 bubbles PhilipYeardley, Apr 24, 2016 | Read review
“4th floor best, NOT 1st floor. Ocean view.”
 of 5 bubbles barbararJ7881IP, Nov 15, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question