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Riviera Shores Resort

06/11/2017 06/12/2017
1 room 2 adults 0 children
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Riviera Shores Resort
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71 Reviews from our TripAdvisor Community

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Showing 68: English reviews
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Rio Rancho, New Mexico
Reviewed 1 week ago

Riviera is right on the beach on the PCH. Walking distance to the beach. Beach has firepits ready to use. Easy to get to off the highway. Rooms were clean, spacious, but a little outdated. We were on the back side of the facility with a gorgeous view of the retaining wall streaked with water marks. Couch was early 1980...

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Thank Chris L
Sun City Center, Florida
Reviewed 3 weeks ago

We were in the newly remodeled building(It's the last one on the right as you enter the lobby.) We were in room 419 and had a great view of the ocean. I was also impressed that they have gas BBQs on every balcony. The beach is a short walk from the resort. and they have free bikes and helmets to...

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Thank ezeddie2015
Reviewed April 17, 2017 via mobile

Came to this resort for a timeshare presentation. Our appointment was at 9am, we arrived early and were greeted just fine! As soon as they got wind that we were not interested after only a few questions...their hospitality ended there! They gave us their little group presentation and then when they took us to the room where u get an...

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1Thank Norma V
Diamond R, Manager at Riviera Shores Resort, responded to this review

Riviera Shores Resort thanks you for attending one of our vacation ownership presentations. We pride ourselves in providing phenomenal customer service. If you felt otherwise, we assure you it is never our intent to provide a negative experience to our guests. Diamond Resorts International® welcomes you back for your future vacationing and look forward to seeing you at future presentations.

Orting, Washington
Reviewed April 16, 2017 via mobile

This is a wonderful location with a tired hotel. Interior doors need replacing, bathtub drains are dirty, bathtub caulking is way paste the "use date" and it just is tired. Since I am an owner I am very unhappy with the situation. Maybe beach goers only care about the ocean?

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1Thank lckugler
Diamond R, Manager at Riviera Shores Resort, responded to this review

Your feedback is greatly appreciated. Each year our HOA choreographs a budget that includes resort upkeep. A continuous effort will be made on improvements to maintain the resort and keep in line with the Diamond standard. We look forward to helping you Stay Vacationed™ in the near future.

Park City, Utah
Reviewed April 14, 2017

My parent's were supposed to celebrate their 45th wedding anniversary at this resort. TODAY!!! Booked the stay in 2016 & modified the room type on March 20th (arriving April 14). Both, the 3rd party and I contacted the hotel on various occasions. Each and every-single time. Not an exaggeration. Literally, every time we called we were told "we don't have...

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1Thank Juan F
Plainfield, Illinois
Reviewed March 29, 2017 via mobile

We stayed here for 6 nights and will not stay ever again. The room was spacious and nice but that's all I can say. The room was cleaned only one time during the 7 day stay, that is their policy. Also, this is a time share facility so there was a pitch to buy into it. The sales lady called...

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2Thank schjul
Reviewed February 21, 2017 via mobile

We were invited here to stay in exchange for us doing a time share presentation. Nice place for an overnight or two, but I would never come here for an extended stay. First off your ocean view rooms are right next to the Pacific Coast Highway, so if you want to take a book on the balcony to enjoy the...

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1Thank deela13
Reviewed February 12, 2017 via mobile

Came for a relaxing weekend away. We arrived late on a Thursday for a 3 night stay. Was asked if I wanted to get reservations for a breakfast to listen to a sales pitch. I declined, but the concierge made reservations any way. When I didn't go to the breakfast/sales pitch I never agreed to attend, I was charged $20!!!...

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Thank jkbaca
Reviewed December 22, 2016 via mobile

Let me start this out by saying that I travel a lot. My family is platinum members with diamond resort and they got a few rooms for everyone. The rooms were loud at night because of the road and train, there is music playing in the hallway all night long (I've never seen a resort do this), and our fridge...

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3Thank joshowebb
Diamond R, Guest Relations Manager at Riviera Shores Resort, responded to this review

Thank you joshowebb for taking the time to share your feedback with us. We would like to assure you that the impression you have stated in your review after your recent experience at Riviera Shores Resort is not what we strive to offer our guests and we sincerely apologize for any inconvenience you have experienced. Rest assured that we take...

Spokane, Washington
Reviewed November 10, 2016 via mobile

We are Diamond Resorts members. Riviera Shores was easy to get into (two ocean view suites) on relatively short notice. We wanted something close to an airport (Orange County) and Disneyland. This worked well for short..under an hour ... drives. We had a group of six adults and three children. The rooms were comfortably furnished. The bed and linens and...

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2Thank mekulisch
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28 photos of this hotel

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Riviera Shores Resort

Address: 34642 Pacific Coast Hwy, Dana Point, CA 92624-1301
Location: United States > California > Orange County > Dana Point
Price Range: $295 - $469 (Based on Average Rates for a Standard Room)
Number of rooms: 130
Reservation Options:
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Also Known As:
Riviera Shores Hotel Capistrano Beach
Hotel Style:
#5 On the Beach Hotel in Dana Point
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Questions & Answers

Here's what travelers have asked, with answers from Riviera Shores Resort staff and other travelers.
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Questions? Get answers from Riviera Shores Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you want a beach view, request one and pay the little extra.”
chrislU2713AR, 1 week ago | Read review
“For best view and to get away from street noise. Get ocean view third or forth floor.”
ezeddie2015, 3 weeks ago | Read review
“TIP: ask them for a screenshot of your reservation in their system...”
748juanf, Apr 14, 2017 | Read review
“Higher floors may have better views.”
joe-chicago-23, Oct 30, 2016 | Read review
“ask for top floor ocean view "BEAUTIFUL!"”
debbier901, Oct 22, 2016 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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