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Extended Stay America - Orange County - Cypress

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Extended Stay America - Orange County - Cypress
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110 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Level Contributor
4 reviews
4 hotel reviews
Reviewed October 22, 2016 via mobile

The staff was friendly, accommodating, always helpful, & went out of their way to make our stay pleasant. When issues arose, they were handled promptly and the staff never acted as though they were bothered by the added work. We also loved that you could count on them having your room stocked appropriately and plenty of breakfast for everyone. We... More 

Helpful?
Thank Ashlan B
Phoenix, Arizona
Level Contributor
529 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 210 helpful votes
Reviewed October 18, 2016 via mobile

Very dirty, spookie, and non smoking rooms smells like your sleeping in a wet ash tray. No wonder why its cheap. No way that reviews can be good or excellent. Like camping on a bed matt and its gross too. Staff was very nice. No way no stay or you will regret it. If you are on a budget just... More 

Helpful?
Thank k123-foodie
Doha, Qatar
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 7, 2016 via mobile

Hotel is located in nice quiet neighborhood. Staff is efficient but short staffed. Rooms are neat and clean. Location is excellent if you are on family holiday as it is 15 minutes from many children's attractions including Disney World. Very nice restaurants in the neighborhood.. Stayed here for almost 3 weeks. Good experience..

Helpful?
Thank Shehzad S
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. It is great to see that you were provided with excellent customer service and accommodations. I'm also glad to read that our location was great for you and your family. Thank you for choosing Extended Stay Hotels. We hope to see you again... More 

Phoenix, Arizona
1 review
Reviewed October 2, 2016

Whenever in the area for business or pleasure, Extended Stay Cypress is always my first choice. I always appreciate the the professional staff which includes Eddie, Jazmin, Michelle and Roshan. Rooms are clean and comfortable in a modern atmosphere that is near to a wide variety of food establishments. I would definitely recommend!

Helpful?
Thank 995drichardson
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

It is so rewarding to see you had an excellent stay at our hotel. I am proud to read that our hotel is always your first choice whenever you are in the area for business. Your positive comments about our staff's professionalism and the clean, comfortable accommodations provided is much appreciated. Thank you again for your review. It would be... More 

Kailua-Kona, Hawaii
Level Contributor
87 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 29, 2016 via mobile

I flew in from Hawaii to help my Mom w her broken Ankle after her Chemo. Her landlord was having copper piping done throughout the complex so we had to be moved To "Hotel" .. little did we know how basic this was. Never been to a hotel with NO DAILY MAID SERVICE.. No Vacuuming , No Trash Emptied, No... More 

Helpful?
Thank PetsRFamily2
Lisbon, Portugal
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 21, 2016

Prompt courteous service from the front desk. Quiet with good AC/heating--no problems sleeping in comfortable bed. Located next to several fast food places that looked ok (we didn't eat at them, though). While not especially modern nor new, we found the room size and cleanliness reasonable and the kitchenette handy. The free WiFi is adequate, if sometimes a bit slow.... More 

Helpful?
Thank Chi_Zu_world
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

Your feedback is very important. Thank you for sharing. It is great to know that our staff provided you with excellent customer service and that the conditions of your accommodations were suitable. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
Reviewed September 19, 2016 via mobile

My company uses, almost exclusively, Extended Stay properties to house our team as we criss cross the United States. I have always experienced a friendly and helpful staff. The team of Michelle, Eddie, Jazmin & Roshan at the Cypress location are no exception to that rule. Rooms are clean, modern & comfortable. No complaints. Thanks again guys! Leslie

Helpful?
Thank Trvlore
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with us. I am more than pleased to read you were given amazing customer service and accommodations by our staff. I will be sure to inform them on the excellent job they are doing. Thank you again for sharing your experience with us. We would... More 

Cypress, California
1 review
Reviewed September 15, 2016

I've been at this Extended Stay for about a month for work, and the employees really go above and beyond to make sure your needs are met. I've stayed at others in Southern California and this one is by far the nicest, most pleasant stay.

Helpful?
Thank souzaalx13
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

Thank you for taking the time to write a review. I am pleased to see you were consistently provided with excellent customer service by our staff for the whole month you stayed with us. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 12, 2016 via mobile

I never wrote review before , and usually travel at least 10 times a year , but this has been worse customer Service ever , not sure how they are still In business , Booked through Hotwire arrived late night with my wife and 2 kids. Was given smoking room even I called early to request non smoking , with... More 

Helpful?
1 Thank Bashar a
1 review
Reviewed August 10, 2016 via mobile

Stayed here for two weeks and not once did they clean our rooms. We had 3! They were seriously under-staffed. Also the rooms had a terrible smell in each one. We bought air fresheners, but the smell never went away. They did not empty the trash rooms regularly either. On our last day someone had placed their trash in the... More 

Helpful?
Thank Jan F
Manager_11525, Manager at Extended Stay America - Orange County - Cypress, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please know that we are sincerely sorry about the lack of service you received during your stay. You experience many issues that will be addressed by our staff. Thank you for bringing this to our attention. It would be our pleasure to have you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access

Additional Information about Extended Stay America - Orange County - Cypress

Address: 5990 Corporate Ave, Cypress, CA 90630-4647 (Formerly Homestead Cypress)
Location: United States > California > Orange County > Cypress
Price Range: $103 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orange County - Cypress 2.5*
Number of rooms: 134
Reservation Options:
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Also Known As:
Homestead Cypress Hotel Cypress
Extended Stay America Cypress
Extended Stay America - Orange County - Cypress CA
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Questions & Answers

Here's what travelers have asked, with answers from Extended Stay America - Orange County - Cypress staff and other travelers.
1 question
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st. george, Utah
7 months ago

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Questions? Get answers from Extended Stay America - Orange County - Cypress staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we requested non-smoking room, which was supplied”
 of 5 bubbles Chi_Zu_world, Sep 21, 2016 | Read review
“arrive early and take all kitchen utensils and accy's first...”
 of 5 bubbles theashag, Aug 5, 2016 | Read review
“Do not stay at this hotel!”
 of 5 bubbles UnnamedTraveler, Jul 28, 2016 | Read review
“Go somewhere else”
 of 5 bubbles cathe1103, Jan 27, 2016 | Read review
“Staff ask if you need any extra towels etc. Is there more you need from them?”
 of 5 bubbles 51Therese, Nov 17, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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