I stayed there on September 18th-20th, 2020. On the second night, I found this gigantic gecko inside my room. I called the receptionist to ask them to help it removed. They sent two guys who came with Baygon, a mosquitoes repellant, and a broom. I asked them if it was necessary to spray the repellant because it was 10:30 PM and I had no plan to leave the room as I was getting ready to go to bed. Their response was yes. They over sprayed my room and finally caught the reptile. Instead of having me checked into another room, they simply said that it would smell a bit. I was surprised to hear as such, but I had no choice because the hotel was fully booked. I inhaled so much of the insecticide that it caused headache and almost vomit. The hotel staff did nothing. I made a complaint next morning and all they did was apologize. Needless to say, I would NOT recommend anyone staying at this hotel. I will DEFINITELY not come back to be a returning guest.…
The beach is ok. The staff are great. The food is ok. The room was comfortable and quiet. But the property needs some serious maintenance. Seems like they are letting it just run down. Too bad as it would be really nice with some upkeep.
We have booked cottage gardens view, staying period 11-13 May. Comfortable bed but room and towels are a bit old. Nice private beach but there were some rubbish on the beach. Due to COVID-19 situation, the hotel had to serve a la cate for Breakfast. The quality of food was not as good as we expected (compare with BF at other resort hotels) I noticed that all staff were willing to give a best service but they don't know how. I think the main issue is about poor management. The manager should give directions to the staff and look into the details.
we bookad a corner room in the building with balcony. The best choice. We arrived late from Hua Hin but reception is occupied 24h around. Located at the beach it is perfect to relax, swim and subath. the hotel has also 2 swimming pools, but in the sea iit is more fun ( my personal opinion only) Breakfast in the morning is at the restaurant near the beach, always a fresh wind. Customers are a blend of Thais (thats good i like) , different european countries. So is the food, various Thai morning food, fresh food, continental breakfast. This hotel is very much prepared for the Covid 19 virus and everything is done to keep all areas clean & sterilized. On the road you can pick a local taxi Songtheow, wich drive Kleang to Baan Phe and back, around 20Baht/Person per way. Or you have time and walk on the beach (1 hour walk) but in the beautiful sun it's more fun. We will be back in 2021 as i have also business to do in this region.…
Nice clean Bungalows and friendly staff. Tasty food. But the Resort is totally let down by land to each side of the resort on the beach front. Unsightly and full of debris and rubbish. Surely the hotel, along with others, can make sure their frontage and that to each side of it is cleaned regularly. People come here for a beach holiday! I would return for the bungalows but not the beach. Such a shame that the resort is blighted by lack of such simple beach maintenance.
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