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Crowne Plaza Costa Mesa Orange County, an IHG Hotel

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3131 Bristol St, Costa Mesa, CA 92626-3037
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$142
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Traveler (153)
Room & Suite (84)
Dining (22)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Updated 11/20/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 26 hotels in Costa Mesa
Location
4.6
Cleanliness
4.6
Service
4.5
Value
4.4
Located just a short drive from John Wayne Airport, our sophisticated business hotel in Costa Mesa is ideal for both business and leisure travelers. Our well appointed rooms and suites provide guests with a relaxing retreat in Orange County. Crowne Plaza Costa Mesa Orange County also features wonderful amenities, including complimentary Wi-Fi, an outdoor pool and hot tub, and a Fitness Center that's open 24/7.When staying at our hotel, you'll be minutes from some of California's most popular beaches. Soak up the sun at Huntington Beach or Newport Beach before trying to catch a wave. After, head to South Coast Plaza where you'll be able to browse through various stores and grab a bite to eat at one of the many restaurants.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Free airport transportation
Business Center with Internet Access
Conference facilities
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Special diet menus
Vending machine
Free shuttle or taxi services
Airport transportation
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Washing machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Refrigerator
Cable / satellite TV
Safe
Sofa
Telephone
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Centrally Located
Languages Spoken
English, Spanish
785Reviews10Q+A100Room tips
Traveler rating
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Most Recent
TheAdmin wrote a review Sep 2022
San Luis Obispo, California21 contributions4 helpful votes
As a member of IHG we were placed in the preferred member room. The shower didn’t work, there was no maid service and we were not notified that we had to request maid service. They were out of coffee for the room and the best they could do was provide a voucher for free coffee if we picked it up at the restaurant.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Communication needs to improve.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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CanisLD wrote a review Sep 2022
Los Angeles, California136 contributions131 helpful votes
Crowne Plaza Costa Mesa on line listing had suites that were designated for accessibility. We weren't sure about other places in the same area. The suite was spacious and neat. The furnishing seemed to target business guests, simple, utilitarian almost. That was fine with us. The price was reasonable. Be sure when booking on line to look at the packages for parking and breakfasts, as they may or may not be included in the price. The staff were accommodating for our needs and were helpful. We were able to get another room near the accessibility suite which was our primary need. There was coin laundry, ice machines, and microwave available in one of the service rooms. There is an exercise room, and a pool. The pool is heated, and the pool area is well maintained. The pool depth runs 3 feet to 5 feet, and is about 25 meters long. One end of the pool looks up along the hotel tower and the other end against a residence with some nice tropical fruit trees. The hotel is near John Wayne Airport and South Coast Plaza. It is also very near to a Mitsuwa, a Japanese Super Market. It is also a few minute drive from Newport Beach Fashion Island, UC Irvine Campus, and Newport Bay Nature Preserve. Further south on the coast is Crystal Cove State Park which we found out has some beach side rentals. The building is starting to show its age. The carpeting and sofa had some stains and holes. The pool floor had lost some finish. We enjoyed our stay, and would recommend it for families with similar needs. We liked the location. Also, Crowne Plaza is part of IHG hotels which includes other major brands and membership points apply across the brands.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: accessibility suites are all in one tower of the building.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
7 Helpful votes1 Repost
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LV22 wrote a review Jul 2022
New York City, New York9 contributions
If you're looking for space for a large family, the slightly cheaper price could make this a good option. When I stayed here, there was only a round bar of soap and a travel size bottle of shampoo. Fortunately I brought toothpaste. There was a coffee maker but no water. When I went to the front desk, I had to buy a drink. When I asked for a toothbrush, they said you can buy one from the store. Wtf? At least the service desk just let me take one. I would've been annoyed. They had limited facilities, or I didn't have time to check them all out. The restaurant food I tried was mediocre while service was very good. All the staff were courteous. They had hand sanitizer publicly available. I think the lack of supplies is due to being short staffed with limited budget.
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Date of stay: June 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded Jul 17, 2022
Hello onestarocean, I hope you have a wonderful day today. Thank you for choosing to stay at the Crowne Plaza Costa Mesa Orange County, where we make business travel works. We always go beyond providing excellent service and a comfortable stay to our beloved guests. I'm sorry if there is an issue during your stay with us. I will share your comments with our upper hotel management team to take the necessary steps to avoid the same mistake from reoccurring in the future. We thank you again for being a valued guest. When your travel takes you back to Indianapolis, we hope to welcome you back for a more pleasant stay. Yours in hospitality, Melissa P Case Manager IHGService
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tish008 wrote a review May 2022
United Kingdom44 contributions33 helpful votes
Nice hotel, its clean and spacious with huge comfortable beds. There is also decent sound proofing between rooms and the corridors which is an underrated bonus. The breakfast is quite expensive however the service is great and very hospitable. I didn't try out the pool as sadly I didn't have the time, but it looked very inviting.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from IHG Service, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded May 26, 2022
Hi Tish008, Thank you for telling us about your experience in Crowne Plaza Costa Mesa Orange County . Our hotel is the perfect place to enjoy a quality stay in an environment were you can enjoy with all the family. I so your evaluation of our services and I am sorry that they where not to your expectation. I know that when you reserve you have options and that you choose us because this is not what you are accustomed from us. I documented your case and shared it with our local area managers. We took immediate action to avoid this from being an issue in our guest's future stays. I invited you to visit us on your next trip so we can provide you with a new view of our services. Warm regards, Oscar C. Case Manager IHG Service
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frank Sories wrote a review Jan 2022
San Francisco, California227 contributions123 helpful votes
The location of this property is excellent! It is right off the freeway and very close to to South Coast Plaza. The facility is in top-notch condition and very clean. Room decor is modern and tasteful, and the bathroom is luxurious and well-lit. One of the lights was burned out, however, and we had to get a replacement from the front desk, which was of a different type but actually shed a better light! Housekeeping/maintenance needs to pay better attention to such details. Service was friendly, and overall our stay here was enjoyable. I would certainly recommend this hotel!
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Date of stay: December 2021
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Adelyn L wrote a review Apr 2021
1 contribution1 helpful vote
We booked this hotel thinking we were going to pay a little more, but it would be worth it because of the great amenities they said were available. We showed up and they said their gym, spa, and restaurants were closed, and they were no longer doing the shuttle service or breakfast. These were all things we were told were available before we even booked. After traveling as far as we did and thinking we were getting a great place to stay, we were extremely disappointed. And if you book this hotel you will be too.
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Date of stay: April 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Aldo Casanova, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded Apr 20, 2021
Deary AdelynL10, We appreciate your recent visit and vital feedback regarding your stay. I am very sorry we fell short of your expectations when it came to the amenities being offered at the moment. We are still working our way back to open everything up, and hope to have everything in the coming weeks. We wish you well in your travels. Warm regards, Aldo Casanova Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ben&Dana wrote a review Sep 2020
4 contributions2 helpful votes
This was our first time staying at Crown Plaza. The 2 clerks, Javier & Angel, where professional, respectful, and very personable. Great Customer Service and excellent room for the price!!! Ben & Dana
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Date of stay: September 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Aldo Casanova, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded Oct 15, 2020
Your visit to the Crowne Plaza in Costa Mesa is greatly appreciated along with your kind words. We are lucky to have them part of our team and we hope to host you again soon. Warm regards, Aldo Casanova Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sammy V wrote a review Jun 2020
1 contribution2 helpful votes
I stayed here with my boyfriend for about a week to spend quality time together. There were some issues with our room but any problems were quickly resolved to our satisfaction by the manager Javier Jaimes. Very pleased. I will definitely stay here C again after all of the amenities are available. :)
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Date of stay: June 2020Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Aldo Casanova, Owner at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded Aug 5, 2020
Dear lovesammyv, Thank you for visiting the Crowne Plaza in Costa Mesa. We appreciate your vital feedback regarding the issues and being able to have those resolved. We look forward to hosting you soon. Warm regards, Aldo Casanova Guest Service Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Extraordinary693962 wrote a review Feb 2020
2 contributions4 helpful votes
I stayed for one night for business. King room was large, the bed was super comfortable, VERY CLEAN, the shower was fantastic. great water pressure. I checked-in around 1am, parking wasn't an issue. (They do charge for parking though) I noticed a security guard patrolling the lot, which was nice. Front desk staff was very friendly. I didn't get a chance to use any of the facilities as I had an early start to the day, but everything looked great.
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Date of stay: February 2020
Value
Rooms
Service
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Aldo C, Public Relations Manager at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded Feb 5, 2020
Thank you for staying at the fantastic newly renovated Crowne Plaza in Costa Mesa. We are are so happy to hear you had a comfortable stay and felt welcomed. We hope to host you again soon. Warm regards, Aldo Casanova Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cynthia L wrote a review Jan 2020
2 contributions3 helpful votes
We have been here at the Hotel for our annual Club Pilates Teacher Trainer Summit all week. Some are visiting from out of town and staying at the hotel. The staff has been exceptional. They have changed and rearranged the conference rooms for our various studies and testing. Computer work, TRX, you name it! And the catering staff has been the absolute best! Providing a variety of hot and cold healthy food and drinks (but cookies, too!) Thank you to everyone who helped make this stressful week stress-free outside the classroom! #thepilatesbee
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Date of stay: January 2020Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Responded Jan 30, 2020
Thank you for having your master trainer training at our hotel. We appreciate the feedback regarding the food, staff and complete visit. We hope to host your team again next year. Warm regards, Aldo Casanova Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$156 - $192 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Hotel Hanford
LOCATION
United StatesCaliforniaOrange CountyCosta Mesa
NUMBER OF ROOMS
224
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Frequently Asked Questions about Crowne Plaza Costa Mesa Orange County, an IHG Hotel
Which popular attractions are close to Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Nearby attractions include South Coast Plaza (0.5 miles), Segerstrom Center for the Arts (0.6 miles), and The Lab Anti-Mall (0.5 miles).
What are some of the property amenities at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Conveniently located restaurants include The Capital Grille, Seasons 52, and Din Tai Fung.
Are there opportunities to exercise at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Does Crowne Plaza Costa Mesa Orange County, an IHG Hotel have airport transportation?
Yes, Crowne Plaza Costa Mesa Orange County, an IHG Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Crowne Plaza Costa Mesa Orange County, an IHG Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Crowne Plaza Costa Mesa Orange County, an IHG Hotel?
The staff speaks multiple languages, including English and Spanish.