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Crowne Plaza Costa Mesa Orange County

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Crowne Plaza Costa Mesa Orange County
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620 Reviews from our TripAdvisor Community

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Showing 609: English reviews
San Jose, California
Level Contributor
14 reviews
3 of 5 stars Reviewed 2 weeks ago

I requested a room with two beds. We checked in and I was informed that one of the beds was a sofa bed - but that still counted as two beds. I was told that since I booked the room through Hotels.com they guaranteed the room but not that I would receive two beds as requested! Since we didn't get... More 

Helpful?
Thank W9850ZYchristines
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear W9850ZY, Thank you for your recent visit and vital feedback provided. We are very sorry to hear well fell short of your expectation when it came to the refrigerator and breakfast. Unfortunately, non of our rooms come with a refrigerator standard and the breakfast normally isn't included either. Please reach out to me personally if you should find yourself... More 

Buford, Georgia
Level Contributor
177 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

A very nice hotel and a short distance from the airport. Free shuttle service is available. Rooms are nice. Housekeeping does a great job. Good facilities for meetings as well. I was very impressed with Carlos and Oscar and thank them for their professional service. Room service provided great service. Food was great. I would definitely stay here again. Walking... More 

Helpful?
Thank Joe L
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Joe L, We thank you so much for your recent stay at the Crowne Plaza in Costa Mesa. We are glad to hear our housekeeping and banquets team provided professional service during your stay. Please come back and see us again soon. Warm regards, Aldo Casanova Guest Service Manager More 

Auckland, New Zealand
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice rooms with excellent location in Costa Mesa. from a few minutes walking to the shopping malls. Close to the Japanese mall. Just 9 minutes driving to Newport Beach. Fast internet love the shampoo and conditioner of the hotel

Helpful?
Thank manrehe
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear manrehe, We appreciate your recent stay and important feedback. We are glad to know you enjoyed the rooms and location of the hotel. If you find yourself in the area again, please come back and visit. Warm regards, Aldo Casanova Guest Service Manager More 

Santa Clarita, California
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 weeks ago

Definitely recommend staying at Crowne Plaza Mesa! Very convenient location and late checkout were an added bonus. Every staff member we came into contact with was extremely courteous, pleasant and professional! Our room was ready early and Gio at the front desk was nice enough to provide us with complimentary breakfast vouchers since we were here to celebrate a birthday.... More 

Helpful?
Thank Garbear52
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear jmosika, Thank you for your recent visit to the Crowne Plaza in Costa Mesa. It makes us very happy to hear of your incredible stay. Please come back to visit us again soon. Warm regards, Aldo Casanova Guest Service Manager More 

Sault ste. Marie, ON
Level Contributor
104 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel was updated and clean. We stayed for the night only to catch our flight home the next day. We checked in after dinner. The room was updated with two queen beds and a desk. It also had an armoire at the entrance way which held the one cup kureig. The pillows on the bed were kinda flat and... More 

Helpful?
Thank Diamyn
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Diamyn, Thank you so much for your recent visit and the vital feedback provided. We apologize the bathroom was confusing and the lack of electrical outlets. If you should find yourself in the area once again please stop by to see us again. Warm regards, Aldo Casanova Guest Service Manager More 

Level Contributor
77 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed at this location a few times now for business and have never had any issues. The staff is friendly, the beds are comfy, and the location is great. The hotel is near the airport, many restaurants, and the freeway. Easy on, easy off, but it doesn't feel like you are right by the highway. The restaurant/bar area... More 

Helpful?
Thank Shnoogie
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Shnoogie, Thank you so much for the recent visit. We are happy you enjoyed the staff and location. We hope to see you again the next time you are in the area. Warm regards, Aldo Casanova Guest Service Manager More 

Hemet, California
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Staff was great. Pool and spa quiet and clean. Liked the Restaurant in the hotel. Took the shuttle over to the best mall close by. Piano in the lobby that a guest was playing. Very relaxing. Did not see children.

Helpful?
Thank Neice71
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Neice71, We thank you for your recent visit to the Crowne Plaza in Costa Mesa. We are extremely happy to know the hotel was nice and the staff great. Please come back and visit again soon. Warm regards, Aldo Casanova Guest Service Manager More 

A TripAdvisor Member
5 of 5 stars Reviewed August 19, 2016 via mobile

When I was stranded here because my flight was cancelled I chose this hotel!! So happy with my choice and I would recommend this hotel to anyone. Very chic and super nice inside. Reasonable rates and great staff...especially the check in process.

Helpful?
Thank A TripAdvisor Member
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

We thank you so much for the recent visit to the Crowne Plaza in Costa Mesa. Glad to hear you thought the hotel was chic and super nice. Please come back and visit us again soon. Warm regards, Aldo Casanova Guest Service Manager More 

1 review
5 of 5 stars Reviewed August 16, 2016 via mobile

Very accommodating. Karen was the one of the nice customer service reps I had the chance of meeting. Although I called 2x to let them know I would be late(and later...) Karen was super friendly and genuine! She made this experience very memorable- knew who I was when I arrived, made the check in process hassle free, and let me... More 

Helpful?
Thank Katharine K
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Katharine K, Thank you so much for the recent visit to the Crowne Plaza in Costa Mesa. We are very happy Karen was able to make your check-in experience a memorable one. We hope to invite you back to the hotel again soon. Warm regards, Aldo Casanova Guest Service Manager More 

Milan, Italy
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 8, 2016

Nothing really bad with the place, it's reasonably priced, well located and service is very good, problems are just in the structure it self. Old rooms, smell in all common area, a mix of different contribution that give you the idea of dust also if probably it's all clean. Room are not very good maintained, mine was with burning/abrasion on... More 

Helpful?
Thank Giuseppe W
Aldo C, Guest Relations Manager at Crowne Plaza Costa Mesa Orange County, responded to this review

Dear Giuseppe W, Thank you so much for the recent stay and the vital feedback provided. We are very sorry we fell short of your expectations when it came to the hotel structure and old carpet. We are currently in the process of renovating our carpet which should be done by the end of the year. If you are ever... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Crowne Plaza Costa Mesa Orange County offers convenience, comfort and impeccable services for all of our guests. Our newly designed guest rooms are carefully, crafted, thoughtfully decorated and offer a level of comfort that rivals fine hotels and resorts around the world. Our Restaurant and Lounge offers our guests creative interpretations of traditional cuisine with a touch of European style. Our outside Terrace is the perfect place to unwind and enjoy a cocktail under the stars. ... more   less 

Additional Information about Crowne Plaza Costa Mesa Orange County

Address: 3131 Bristol St, Costa Mesa, CA 92626-3037 (Formerly The Hotel Hanford)
Location: United States > California > Orange County > Costa Mesa
Price Range: $137 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Costa Mesa Orange County 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Hotwire, Expedia, Priceline, Travelocity, Odigeo, Cheap Tickets and Jetsetter so you can book your Crowne Plaza Costa Mesa Orange County reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Costa Mesa Orange County CA
Hotel Style:
#1 Business Hotel in Costa Mesa
#3 Family Hotel in Costa Mesa
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