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Best Western Plus Newport Mesa Inn

Traveler (92)
360
Panoramas (27)
Room & Suite (249)
Certificate of Excellence

About

#3 of 24 hotels in Costa Mesa
Location
Cleanliness
Service
Value
Certificate of Excellence
Our 100% Newly renovated, 100% Non-smoking rooms offer luxurious comfort and beautiful decor. The Best Western PLUS Newport Mesa Inn is conveniently located by Orange County beach cities, the fairgrounds and the Orange County Performing Arts Center. Hotel guests will appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, cable TV with HBO®, free local and nationwide long distance calls, coffee/tea maker and hairdryer. Best Western’s Business Plus rooms with upgraded comfort amenities are also available. A deluxe hot breakfast and complimentary newspaper are offered daily. The Newport Mesa Inn offers corporate meeting facilities for groups from 10 to 100. Complete catering and audio-visual arrangements are available. Other hotel amenities include a spa and sauna, heated pool and exercise room.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Pool
Room service
Restaurant
Spa
Airport transportation
Business Center with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
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Visit hotel website
Special Offer:GET A $20 GIFT CARD
Hotel deals

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
22Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
611Reviews
10Q+A
63Room tips
Traveler rating
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Popular mentions
This place gets 0 stars but they make me give it 1. I have no idea why it says these rooms are 100% renovated. Our room was a mess. There were stains all over the walls (one sure looked like old blood), peeling wallpaper and dirt everywhere. There were 2 things in the window that we thought might have been rat poop. The wall of the shower seemed to be some type of vinyl wallpaper. Shower head was pulling out of the wall. The button you push on the faucet to make the water go from the tub faucet to the shower head seemed like it was going to break off at any moment. The toilet wouldn’t flush. The entire place is in desperate need of paint. There were 4 of us in the room and there were nowhere near enough plugs for us all to charge our phones at the same time. There is a free breakfast here but for the most part it was tasteless. We ate it 3 times out of 5 mornings and were all hungry again within an hour of leaving the breakfast room. They rotate one type of scrambled eggs and also have plain scrambled eggs. There are 2 waffle makers to make your own waffles. They will not let you take ANYTHING out of the breakfast room, not even a banana or whatever is left of your coffee. We did go to the jacuzzi one night but did not go in because there was some type of white “scum” floating on top. We paid just under $200/night for this hotel at the time we went. I think it was MAYBE worth half of that. I was honestly afraid to touch anything. They put the TV remote control in a pouch to make you think it’s been cleaned and a paper band around the toilet seat. This place is gross!
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Response from najekhlas, Manager at Best Western Plus Newport Mesa Inn
Responded 2 days ago
Dear Karen, We are sorry to hear that you were not satisfied with your stay and thank you for your review and feedback you give us to implements improvements to ensure we offer a better experience for guests in the future, We are proud to announce that Best Western Plus Newport Mesa Hotel has been Named a 2019 AAA inspector's BEST OF HOUSEKEENG HOTEL . THIS AWARD RANK IN THE TOP 25% of the 27,000 AAA inspected & approve Hotels. We will continue make the necessary improvement and hope to sere you once again in the future to earn your 100% satisfaction. Respectfully,
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+1
Hotel's Favorite
I’m a Best Western Diamond Member & a Flight Attendant who has traveled the World over/THIS Property is the Best in Best Western!! From the moment you walk into the Lobby & the Very Cordial welcome & then the room, WOW!!! This Best Western Plus is VERY CLEAN. The remote is wrapped Sanitized & Everything Sparkles. The Breakfast is better than most Hotels. Separate Cafe with Complementary Hot Breakfast. I just LOVE it here.
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Response from GM_Front_Desk, General Manager at Best Western Plus Newport Mesa Inn
Responded 2 weeks ago
Dear Bev, It brightens our day to receive your wonderful feedback after your recent stay at the Best Western Plus Newport Mesa Inn! We are thrilled to hear that you enjoyed your time with us, and we're so glad you felt welcome and comfortable throughout your visit. We're happy that you received friendly service and that breakfast hit the spot as well. Thank you for your review, and we hope to see you again soon!
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This was our second trip to California in as many weeks. On the first trip we stayed at a Best Western in San Diego. That experience was a 10 out of 10. It exceeded a lot of the experiences we've had at some higher end hotels in the past. Proof that sometimes you get MORE than you pay for. The next night we stayed in what was advertised as a "hotel" but in fact was an open sewer. I don't want to embarrass them so I won't mention that it was San Bernardino Inn & Suites. On this visit we stayed at the Best Western in Costa Mesa. Again - 10 out of 10. Amazing. Impressive. The staff is over the top friendly and helpful, the property is clean, aesthetically pleasing, well maintained, and the room was immaculate and once again far exceeded our expectations. Based on these 2 recent trips we have decided to sign up for the Best Western rewards program and from now on Best Western will be the first hotel we consider on future getaways.
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Review collected in partnership with Best Western
Response from GM_Front_Desk, General Manager at Best Western Plus Newport Mesa Inn
Responded 2 weeks ago
Dear Marc, We're delighted you enjoyed your stay at Best Western Plus Newport Mesa Inn! It's great to hear that our amazing staff and clean, cozy rooms impressed you so much you became a rewards member. Thank you for your kind words. It would be a pleasure to host you again should you be back in the area!
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The hotel gets top marks for cleanliness, friendliness, efficiency of the staff and economically reasonable. The room was large clean and bright, all indemnities were in good working order and in excellent condition. Cleaning staff were very efficient and made the stay very enjoyable. I would recommend this hotel to everyone.
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Review collected in partnership with Best Western
From the friendly service I received when I arrived, the great breakfast, the very comfortable bed, room, and hotel in general, to the easy check out, I would recommend this hotel to any one. It is centrally located to the John Wayne International Airport and they even offer a free shuttle to and from the airport. This is a great property. You won't be sorry. When you stay there, tell Mary I said Hello. She's wonderful.
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Review collected in partnership with Best Western
Previous
PRICE RANGE
$125 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western plus newport mesa hotel costa mesabest western costa mesacosta mesa best western
FORMERLY KNOWN AS
BEST WESTERN PLUS Newport Mesa Inn
LOCATION
United StatesCaliforniaCosta Mesa
NUMBER OF ROOMS
97
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