Hotel Del Coronado is historic. It has been through many ownerships in the last 20 years. Hilton Hotels is the latest operator. Hilton has done a magnificent job of refreshing the Del yet maintaining the historic feel. The three year project is finally over and guests can now experience the Del in all of its splendor. Try the Beach Villages next door. Separate and apart, but on the property. I little more expensive b ut worth it. The New Shore House Addition will be ready in October. it too will be pricey, but the historic feel and Detail remain. 1888 brought up to 2022 safety and reliability. Well Done!
Rising up over the Coronado skyline there are two iconic landmarks; the Coronado bridge, which is a marvel of engineering, and Hotel del Coronado. Cooling off on a hot, sunny day, we enjoyed very reasonably priced ($11) beers on the expansive veranda. Great vantage point for people-watching and occasional fly-overs from the naval bases.
Had the most amazing 3 night stay starting on Mother's Day for our 30th anniversary getaway. We loved our room in the Victorian Bldg and it's furnishings, beautifully done. Bed was comfortable, shower was great. Our room was facing the beautiful courtyard, but we heard and saw the ocean from our balcony. It was wonderful! We ate breakfast out there every morning. Everyone we encountered at the hotel, from the registration desk, gift shop, ice house, to the cleaning crew were so wonderfully kind and helpful. The hotel is in beautiful shape considering her age and exudes the charm from that era. The newly refurbished front face of the hotel, veranda and lobby are just gorgeous. We did hear the rooms in the Victorian section are to be refurbished in the next year. The taco shack had the best fish tacos, the pineapple drink was delicious. The self guided tour of the hotel starting at the Ice House Museum was very interesting. Just walking the grounds of the hotel and the beach was so very relaxing. This was the best vacation I ever had! I have wanted to stay here my entire life. But there are lots of reviews here that would make one to be undecided. I am so glad and thankful we took a chance anyways as I would have missed such a wonderful experience. It was fabulous. Kindness goes along way and I made sure to tell the hotel staff the great job they are doing. Planning for a return trip as soon as we can!!…
Had an amazing stay at the Del Coronado. Amazing check in experience with Jorge assisting us at the front desk. Shout out to the bellman and doorman as well. Food at the restaurants was very tasty as well. Cant wait to come back!
Luxury-hotel experience with the added value of a rich history. One could spend their entire time in the hotel for a vacation, as there are many amenities--several restaurants (indoor and outdoor), bars, spa, gym, activities for adults and children not to mention the beach that is steps away from the hotel. This said, there are many excursions to take to San Diego, if you choose. Had a room in historic part of the hotel, The Victorian, which is worth doing if you want the mix of history and luxury.
Was really excited to stay at this property but that excitement was quickly diminished the moment we got to the room, pulled open the curtains expecting to see our partial ocean view that we paid for and instead we saw a view of a concrete wall. (See the attached photo.) We stayed in a building ironically called, “The Views” and we had a “view” of a wall. Is this a joke? I immediately called the front desk and they said they could move us to another room with a garden view and they wouldn’t charge us. Well, it turns out that was a lie as well. Got a charge for a room upgrade on our invoice upon checkout. These room prices were already ridiculous and now they wanted more money? This is false advertising and this hotel should be ashamed of themselves. No one should have to be surprised by that “view” upon arrival. Save your hard earned money and visit the hotel if you must see it but do not stay there. I repeat, do not stay there!…
Business meeting brought me to hotel for first time Surprised how big property is Lots of restaurant options from higher end to taco hut to pizza take out to market to go items Conference spaces are well laid out Excellent service from all departments Very friendly staff We stayed in newly renovated View rooms Very spacious. Cabana rooms have outside lounge chairs & fire pits which looked great
The Del was a good experience. We did not stay in the main Hotel but in the Views, which were nice. For a really large property, they did a nice job. The history of the Hotel was part of the charm. We had one dinner in the smaller restaurant which was very good and one dinner in the larger restaurant which was good , not great. The surrounding area was charming as well. We would go back for a long weekend get a way.
Hotel is a bit expensive and the service is great. Burton the bellman was very kind and helpful Bobby out front was welcoming and provided answers as though he was a concierge. Front desk phone person, Nazareth, was also excellent and helpful. Can't beat the views and location.
We booked Hotel Del Coronado for a special family trip, thinking that it would be a great experience. Unfortunately, it was anything but that. My husband and I have travelled all around the world, and I have never once felt compelled to leave a review. This is how bad my experience was. I arrived at 2pm alone with my 22-month old and was told our room wasn't ready. I figured this wasn't unusual as check-in began at 4pm. As I sat there and waited, every person except for us was checked-in. At 4pm, I went to the front desk to check-in again. They said my room still wasn't ready. This seemed weird to me. I asked when would our room be ready. The person at the front desk very rudely replied they didn't know. I questioned - doesn't check-in begin at 4pm? I was told it STARTS at 4pm and there is no guarantee for a room at 4pm, with more attitude. I was perplexed by this, as check-in beginning at a particular time means guests can start at that time, not that the hotel gets to start at 4pm and if my room isn't ready for hours it's not the hotel's problem. I politely asked when would my room be ready. I was told that they couldn't tell me with more attitude! This occurred with 2 different people at the front desk! For $1000 a night, I couldn't believe what was happening. I have never been treated like this at a hotel in my life. After I insisted I needed a room, I received a text and was provided a downgrade to a cheaper room in a different building for the same price!!! Finally, I asked a 3rd person, Jorge, at the front desk what was going on, as I needed to get my baby to our room and was trying to salvage our vacation. He apologized, said there was a maintenance issue in my originally booked cabana room, and truly they had no idea when my original room would be ready that evening. He went back to the manager to figure it out and upgraded us from our cabana room with a balcony (that was under maintenance) to a cabana room with a firepit. Thank you Jorge for being the only nice person we dealt with at the hotel. At this point, I thought all was well and good. We went to our new room. It was FILTHY. Floors, shower, and surfaces were filthy. I had to mop and wipe down surfaces MYSELF. Attached is a picture of one of the towels and one of the wipes I used to clean the floor and surfaces, respectively, and I had to use more than one of each. Additionally, there was no soap or body wash the entire time we were in our room, despite having room "cleaning" every day. Guests also can't call down to the valet for their car. So I walked all the way around the hotel with my baby and asked if our car could be brought around in 45 minutes. I was told they do not take time requests either. Mind you, the valet costs $75 additional a night. For what? You pick up your car right next to the self park, and you can't even call down or walk down in advance for it. Finally, the water temperature in our shower changed from freezing cold to boiling hot as we were showering for our entire stay. My baby was going from shaking from the cold to almost being burned 10 times every shower. The quality and service here is about the equivalent of a 1 star hotel for 10x the price, except the service people are probably nicer at the 1 star hotel. Do NOT stay here. It's a HUGE waste of money.…