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The hotel charged me 200 dollars for one night. When I arrived, they were out of rooms due to maintenance issues. Here is the backup option I was offered. A pullout bed in the living room of a suite. They didn't even make the bed....More
Headed to Napa last weekend for a quick getaway and stayed in Walnut Creek/ Concord area. We had stayed here last year and were very happy with the accommodations. Very clean room , staff was very pleasant and allowed us to check in early to...More
Older property, incredibly LONG hallways. Hotel is ok, but very old. They are trying to keep up with it's age. Nice area. A little off the beaten path though. OK as a whole, but don't expect a lot. Airport in the same parking lot, which...More
Response from Sogi A, Front Office Manager at Crowne Plaza ConcordResponded 3 weeks ago
Thank you for choosing Crowne Plaza CONCORD/WALNUT CREEK and for taking the time to provide feedback about your experience with us.
I apologize for any inconvenience due to issues described with your stay with us.
Your comments will be shared with our staff and management....More
This is not a 4 star property! Very old and dirty rooms (stains and hair in the bathroom and on bed sheets) with stained hallways. I requested a renovated room during my stay and it was granted but the "renovated" room had the same old...More
Thank Michael R
Response from Sogi A, Front Office Manager at Crowne Plaza ConcordResponded 4 weeks ago
Dear Valued Guest,
Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience with us.
I would like to start by apologizing to you for the inconveniences you faced during your stay.
I have addressed the room and...More
We have stayed at this hotel a few times because the Hilton (where we used to stay) charges nightly for parking. There is a shortage of nice hotels in this area, and though this one is very dated, we usually have a good sleep and...More
$133 - $244 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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