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Hilton Concord

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Certificate of Excellence
GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Hilton Concord
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850 Reviews from our TripAdvisor Community

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Showing 826: English reviews
Reviewed 2 days ago NEW

First off Joycelyn is one of the rudest front desk people I have ever met! Then because Priceline gives you such great deals THEY DO NO DISCLOSE that parking is $20 per night!!!! and WIFI is another $6 for 24 hours. People, this is crazy making because it is only Concord!!!! No one comes here for the views. Then we...

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Helpful?
1Thank hvre
Sarre-Union, France
HOTEL’S FAVORITE REVIEW
Reviewed October 13, 2016

I used to stay at this hotel regularly from 1989 until 2002. This was the first time to come back, and my previous good experiences were again confirmed. The rooms have been refurbished to a high standard, and the hotel in general is to a high standard. There are a few negative points though: self parking for $18/night, no reduction...

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Helpful?
Thank Peter W
About Hotel's Favorite Review
HopeDOSM, Director of Sales at Hilton Concord, responded to this review

Dear Peter W, thank you for your return visit and candid feedback. We've shared these with our team to celebrate the successes and address the opportunities. We look forward to welcoming you back again soon.

Seattle, United States
Reviewed 2 days ago NEW

Great hotel and convenient to many of The Bay Area business and family attractions. I would stay there again and it's on my preferred list of hotels when I'm in the area again. The hotel staff was great. Very small issue is that the business center is not enclosed, rather is sits close to the main restaurant in the open....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kraig L C
Washington DC, District of Columbia
Reviewed 5 days ago NEW

Booked for a wedding. The hotel and rooms are clean, bed was comfortable, view from the room was nice. The hotel food was serviceable but pretty average (what you'd get at a Denny's or slightly higher quality restaurant)

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank anthonykK2959YP
San Jose, United States
Reviewed 5 days ago NEW

I was a little offended. The first night I stayed at the hotel, I slept horribly due to the very bad pillows in the room. The next day I noticed that you sold pillows in the lobby. I felt a little jaded that the hotel would provide such poor accommodations and then try to profit off of it. If I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank carsonw570
corona, United States
Reviewed 5 days ago NEW

very average hotel with a hefty price. Parking cost should be explained ahead of time. room carpet needs extreme deep cleaning. Cost should be commensurate with quality of service and facility. Need management to be honest.

Review collected in partnership with Hilton Hotels & Resorts
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Thank anthonygH2026UN
Boise, United States
Reviewed 6 days ago NEW

I was told when I made a reservation, they would shuttle me back to Walnut Creek. They would not honor their commitment. I missed my appointment and caused a lot of other people a great deal of inconvenience.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank markkX50QV
Jakarta, Indonesia
Reviewed 1 week ago via mobile

Drove direct from SFO Airport on super-bowl weekend. Found hotel lobby was crowded of football coaching venue. The parking was smooth, a lot of space but pricey. Please make it free next time. Checked in was smooth, The room was not ready yet, Danyel was very helpful to cheer and make the room ready after our lunch. Thanks! Room is...

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Helpful?
Thank NGHC
West Bloomfield, Michigan
Reviewed 2 weeks ago

Rooms seemed old and worn and need new carpet and furniture. Hotel rooms look very used. The tub shower had a rusted drain and although the maintenance team came in to remove the rust and caulk around the drain, guests should have a rusted out drain.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank A674SNericac
Dallas
Reviewed 2 weeks ago

Great facility with numerous common areas for relaxing, workout room has good equipment and is very clean. All of the staff are well trained and engaging. Breakfast and dinner items are excellent with good selection options.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank debraannh2017
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersPlatinum level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Concord's brightly-lit Concord, CA hotel is less than one mile from Waterworld California and the BART station. We're eco-friendly offering complimentary shuttle service to BART, within a 3-mile radius and for JetSuiteX flyers at Buchanan Field Airport. We're two miles from Pleasant Hill, CA and 30 miles from the San Francisco East Bay Area. All rooms include a mini-refrigerator, with in-room WiFi access (surcharge). Plus, an on-site fitness room, outdoor pool, outdoor patio, on-site restaurant and bar, multi-lingual staff, room service, outdoor courtyard and fire pits, lobby lounge and bar, and valet parking (fee assessed for valet). Host your wedding, meeting or event at our hotel with 20,000 sq. ft. of meeting space and superb wedding/event planning services. ... more   less 

Additional Information about Hilton Concord

Address: 1970 Diamond Blvd, Concord, CA 94520
Location: United States > California > Concord
Price Range: $101 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Concord 3.5*
Number of rooms: 329
Reservation Options:
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Also Known As:
Hilton Concord Hotel Concord
Hilton Hotel Concord
Concord Hilton Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Concord staff and other travelers.
3 questions
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Questions? Get answers from Hilton Concord staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Bring marijuana because staff could care less if you smoke in the rooms”
  • Dirty nasty light switches and doors too
 of 5 bubbles hvre, 2 days ago | Read review
“Call ahead to make sure they don't turn off the water!”
 of 5 bubbles Mundo5, Dec 26, 2016 | Read review
“Non adjoining, not near elevator”
 of 5 bubbles RedHeadGo, Nov 27, 2016 | Read review
“try the food in the restaurant”
 of 5 bubbles greenaire, Nov 1, 2016 | Read review
“all good, it's generally a quiet location / park like”
 of 5 bubbles trishsoto, Oct 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question