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Hilton Concord

Overview
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1970 Diamond Blvd, Concord, CA 94520-5718 See on map
AMENITIES
Free Wifi
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.5 Star accommodation
Additional information
Visit hotel website
Offers from Hilton Concord
Special Offer:Double Points, Every Stay
Hotel deals
About
Description
The Hilton Concord's brightly-lit Concord, CA hotel is less than one mile from Waterworld California and the BART station. We're eco-friendly offering complimentary shuttle service to BART, within a 3-mile More radius and for JetSuiteX flyers at Buchanan Field Airport. We're two miles from Pleasant Hill, CA and 30 miles from the San Francisco East Bay Area. All rooms include a mini-refrigerator, with in-room WiFi access (surcharge). Plus, an on-site fitness room, outdoor pool, outdoor patio, on-site restaurant and bar, multi-lingual staff, room service, outdoor courtyard and fire pits, lobby lounge and bar, and valet parking (fee assessed for valet). Host your wedding, meeting or event at our hotel with 20,000 sq. ft. of meeting space and superb wedding/event planning services. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Breakfast included
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
GreenLeaders Platinum level
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
329
Price range
$130 - $253 (Based on Average Rates for a Standard Room)
Also Known As
Hilton Concord Hotel Concord
,
Hilton Hotel Concord
,
Concord Hilton Hotel
Location
United States > California > Concord
Nearby
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Reviews & more
1,121Reviews
136Photos
6Q+A
93Room tips
Traveler rating
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Show reviews that mention
Stayed at the above for a four night business trip last week. Could not be more disappointed.
1. Called from my office location to see if the shuttle could pick me up. Employee said yes and he would advise the shuttle staff. Get a condescending phone call back saying I am out of
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Response from Jet10302367014, Front Office Manager at Hilton Concord
Responded yesterday
Hello Chris, Thank you for taking time to share you experience from your recent stay with us here at the Hilton concord. As we pride ourselves on upholding the Hilton brand standard and delivering an exceptional hotel experience, it seems we have unfortunately fallen short of meeting your expectations and for that I sincerely apologize. Your feedback is greatly appreciated and I have shared your concerns with the hotels Executive team to ensure these were isolated concerns that are addressed and corrected moving forward. Chris Thank you for your review of our hotel and the opportunity to respond . I look forward to being your host in the near future to better your experience when your travels brings you back to Concord. Sincerely, Holice
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I stayed here for almost two weeks for a training course and found the hotel to be very comfortable and my room more than adequate. The bed was super comfy and amenities more than what I needed. The shopping centre and restaurants across the road ensured that I had everything I n
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Response from Jet10302367014, Front Office Manager at Hilton Concord
Responded 3 days ago
Dear Marni B, Thank you for sharing your review of our hotel. Your feedback is truly important to us and we greatly appreciate you taking the time to share your experience from your recent stay at the Hilton Concord. We are happy you were satisfied with your stay and we have taken your kind comments back to our team. We appreciate your business and look forward to welcoming you back in the future. Thank You, Holice
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Overall the hotel is clean, pleasant and serviceable. Closer observation reveals corners being cut that do not live up to the Hilton badge. There are minimal amenities in the bathroom and only 3 towel sets for a room that accommodates 4 people. The breakfast is $21 and nothing
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Response from Jet10302367014, Front Office Manager at Hilton Concord
Responded 3 days ago
Hello tbill84701, Thank you for sharing your experience from your recent stay with us here at the Hilton Concord. Your feedback is important to us and we welcome all opportunities to better our guests experiences. I have shared your review and expressed concerns with the team to ensure we are doing our very best for future stays. Your review of our hotel is greatly appreciated. Sincerely, Holice T
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I have stayed at this Hilton location many times over the years for various business and company events that have been held here. The staff and service is always on point. Every time I visit something has been remodeled or upgraded. I have seen this hotel transform over the ye
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Review collected in partnership with Hilton Hotels & Resorts
Response from Jet10302367014, Front Office Manager at Hilton Concord
Responded 3 days ago
Thank you allowing the Hilton Concord to be apart of your holiday celebration. Our staff is always excited to know they have exceeded the guests expectations and take great pride in being your host. As we continue to uphold the Hilton standards we look forward to being your Concord host and the opportunity to celebrate with you. Thank you, Holice T
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Promised a hotel shuttle ride from public transportation, came all the way south of San Francisco, some 60 miles away only to be told at 9 in the evening, "Shuttle driver is eating his lunch".

What employee who gets off in an hour makes a tired guest wait in the rain?

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Response from ConcordHiltonManager, Sales Coordinator at Hilton Concord
Responded 1 week ago
Dear Jfkson1, Please accept our sincere apologies for the difficulties you encountered with the shuttle service. Please rest assured we have reviewed your concerns with the staff and management team in order to improve these vital aspects of our services and operation. We deeply regret having let you down and hope that if your travels bring you to our area again to be able to make it right. Yours in Hospitality, Jenn C.
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Album Categories
All photosTravelerRoom & SuiteDining Pool & BeachBusiness Center & Event Rooms
Photo provided by managementHilton Concord
King Suite Bedroom
Patio
Bites from bed bugs.
Bathroom in king room
Bathroom in king room
Previous
1234568
How easy is it to get to downtown San Fran from the hotel either by car or BART? How much time does it take?
Unless you need a car to travel locally, BART is the best option. Actually, you can rent a car locally, if required.
1 vote
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i was charged twice for parking when i only parked for one night?? unfair
Hello Mgmt. Team, I wanted to find out if your a pet friendly Hotel. Also- do children eat free fro breakfast buffet? If yes, what is the age groups for kids...to eat free or cost per child for eth breakfast buffet? Cannot wait to hear more about this exciting property. It looks like your a very environmentally friendly Hotel - nice touch!
Hilton Concord is pleased to be a Pet Friendly hotel, where your fur family is welcome! We do have a $50 pet fee (per pet, per stay). Kids don't eat free, but we do offer 50% off our regular Hilton Buffet price for kids under 12, so the price is only $8.95 per kid. Additionally we have a special kids menu in our restaurant. Please consider booking a room on our Executive Club Level, as a continental breakfast in the Club Lounge is included for all guests in your room. We look forward to having you as our guest!
0 votes
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I came for one night tonight just for few hours sleep before a meeting just to find that there is a problem and no hot water at 6 am. The front desk said the engineer only starts to work at 7 am and no manager on duty. How come you don't have an emergency engineer on call? I paid $200 for hotel with no hot water , this is not the Hilton that I know. Many guests came down frustrated. Why don't you have an engineer on call?
Dear Ladies and Gentlemen, does HILTON CONCORD offer safety deposit boxes - either in the rooms, or (for free?) at the reception?
yes they have little in room safes
1 vote
Previous
12
"Stayed on the 10th floor overlooking the city. Nice view. Quiet room."
"Ask if they have had an issue with bed bugs in the past few months."
"Try another hote"
"The 11th floor had a lovely view, but avoid the side with the pool - people are so loud!"
"Keep a backup of your reservation in case you need to resolve problems with your room purchases!!"
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